Smartphones blackBerry Enterprise Server

My BB torch is not connected to the Enterprise server or the Internet Service - How do I fix?

Have you tried a battery pull? Remove the battery, wait 30 seconds then reinsert it.

You are not connected to a corporate server (used for professional e-mail on BES) this will always see not connected.

If you're still having problems, you should contact your carrier because they can check on your service outages, etc.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones BlackBerry Enterprise Server has failed

    Hello

    my BlackBerry has returne just technical assistance, but I can not configure the E-mail again.

    He said that BlackBerry Enterprise server has not responded.

    What should I do?

    Thank you!

    Fixed! It was enough to do a master reset.

    Security options, security settings, wipe.

    Thank you!

  • BlackBerry Smartphones Blackberry Enterprise Server

    Dear friend,

    How we record BES? And if I already save and forget my password and server address how to activate BES on my curve?

    Hello

    The company option works only for BES services... and those services know they are because they a BES admin (usually inside their business... BES is usually taken) talk to him. So if that's you, then go see your BES admins.

    However, if you see only Enterprise in the e-mail Setup Wizard, then you do not have the correct data account registered to your BB to your provider. To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

    Good luck!

  • Problems of blackBerry Smartphones with the re-activation of account e-mail via Blackberry Enterprise server - Help!

    I have a Blackberry Bold 2 e-mail accounts (personal and business). Recently, I upgraded my Vodafone contract for only part of SIM and was able to keep my old SIM card. My personal email works fine but the business Edition should be re-activated. Instructions were to validate my password via the Blackberrry using the configuration or via the browser on my computer icon. Both options have failed because of the following:

    BlackBerry: received message that Blackberry Enterprise server has not responded to my request. An error has occurred. There are 5 possible reasons being given and I do not know how to rectify one of them.

    Browser on my computer: Incorrect ID or password. Made several attempts with different entries (don't know if my ID is my e-mail address and password for that or my Blackberry).

    Can anyone suggest how I can do this move? Thank you.

    Hello and welcome to the community!

    I think you need to talk to Vodafone to ensure that your data plan still includes services / BES-level... such is required for full use of BES.

    You should also talk to your BES admins... they, well, all control.

    Good luck!

  • BlackBerry Smartphones BlackBerry Internet Service and Blackberry Enterprise server: not connected

    Hello!

    I am currently a user of the Blackberry Curve 8520 and my carrier is FONIC Germany. After trying a few applications, such as the blackberry Messenger or blackberry app World and my email accounts, I discovered that none of them have worked, although the internet explore normal worked as usual.

    After doing some research, I spotted the problem:

    BlackBerry Internet Service: not connected

    BlackBerry Enterprise Server: not connected

    After calling my provider, they told me that they are unable to connect to the Blackberry Internet Service... They had really no idea what I was talking!

    Is there anyway that I can connect my Blackberry to the service without the intercession of my career?

    Thanks in advance!

    Cervezaduff

    The service is provided by your operator, then Yes, the only way to activate your blackberry completely is to change carriers.

  • Service internet blackBerry blackberry Smartphones and the blackberry enterprise server is not connected

    Hello

    I have a question, it seems that I forgot to pay my monthly subscription for blackberry

    and it had to be today March 1, 2011, I paid, there already but I still isn't my internet work

    my blackberry internet service and blackberry enterprise server are not connected.

    do I have to wait overnight or have they me removed from the system or what that

    can you please help someone thanks.

    Hello

    BlackBerry does not provide the service.  In fact, it is done by your carrier.  Therefore, it would be best to contact your provider for assistance to ensure that they have received your payment and see if they have disabled anything on their end.

  • Return option Smartphones Get blackBerry - "I want to use a professional email with BlackBerry Enterprise Server account"

    Hello

    I have a Virgin Mobile USA blackberry.  When I go to the Setup Wizard - configuration of e-mail the only option I get is "I want to create or add and address e-mail.

    How can I get another option that says "I want to use a professional email with BlackBerry Enterprise Server account" back?  This option was there before I activated the phone but is over now.  No email account have been setup yet.

    I try to use this phone with a business account.  I have my Enterprise Activation password, but I have no place to go.

    Thank you

    Scott

    Hi and welcome to the Forums!

    Have you tried here:

    • Homescreen > Options > Advanced Options > Enterprise activation

    scott852 wrote:
    This option was there before I activated the phone but is over now.  No email account have been setup yet.

    That being said, I think that your carrier, your account does not BES. If the mentioned above is not in your menus, and then threatened to confirm. I suggest that you only contact your operator to make sure you have a BES account at the level of their share.

    Good luck!

  • Blackberry enterprise server configuration will not accept the connection.

    Original title: remote terminal BlackBerry or resource will not accept connection

    Blackberry enterprise server configuration

    H

    1. What operating system is installed on the computer?
    2. What exactly are you trying to achieve?
    3. What is the full error message received?
    Since your post looks like this, the problem is related to the server, Blackberry enterprise server, that's why I suggest you to report the issue to the links below for assistance:
    I hope this helps!
  • Configuration of e-mail of Smartphones from blackBerry - enterprise server can only - not on the server of the company

    Hello

    Can someone help me with the configuration of email? When I go to email accounts configuration page, it explans that I can activate my business account by entering my address and email activation password. I'd be happy to do it, if I had a company account, which I believe (could. wrong) is that companies are using. I'm just a regular user, do not not the phone via my company - but I can't see another option on the configuration page.

    What Miss me? is there another way I can configure e-mail?

    With respect, there are two services in the world that use carriers.

    1 BIS (Blackberry Internet Service)

    2 BES (Blackberry Enterprize Service)

    You better call your carrier that what data plan I have. BIS or BES. Once confirmed, then I'll guide more according to your quiery than how to enable e-mail

  • BlackBerry Smartphones separating Enterprise Server Email from other email and messaging accounts

    Hello

    My work to put in place my company e-mail email today, and all my emails are placed under the 'catch all' 'messages icon.  So my work email is interdisperesed between my SMS, email from comcast, etc.. I noticed that I can select "View folder" then "inbox" and it gives me my work email inbox, but these are additional steps that I would avoid.  Is it possible to create a separate icon only on behalf of corporate e-mail?  I noticed a software package called empower (http://www.getempower.com/Empower_BES_MailBox.php), but my guy TI said they were not sure about the software.

    Thanks in advance!

    TK

    Unfortunately no. You described the problem to the T. The Messages icon is a catch-all. You can separate the other accounts to the different icons, but not the BES account. Empower the mailboxes BES is a good app and works well. But if you use that you can create a custom search that allows access to your BES email just access key.

    1. Open your Messages, view the menu and select Search.
    2. Change the following fields while leaving them nothing not mentioned blank or unchanged default value.
      Service: Office
      Show: received only
    3. Display the menu and select Save.
    4. Choose a title and shortcut key. (I used L for Lotus Notes)
    5. Display the menu and select Save.

    Now every time your messages screen, you can press ALT + L (or this that never shortcut key you chose) and you have a picture with only your work showing messages.

  • Smartphones Blackberry-blackBerry Enterprise Server

    I get conflicting information on the BES... My provider (Verizon) says that I have to pay an additional sum of $20 a month on top of my map.  My employer says that I only need a single license ($100) to my employer.  This employer is huge, so it is difficult to get a definitive answer.  I don't know if I need to one or the other or both.  Each insists that they are right.  Can you help me?  I would like to really do this right the first time and be done with it.  Thank you!

    Hi and welcome to the Forums!

    They are probably both right. BES is a set of servers located within the firm, for which a CAL is needed... so most likely the one-time fee of $100. But, to use your BB must exchange the traffic on the network of the carrier... where the monthly charges on their part. If the BB is provided by your employer, then let them sort and pay the Bills.

    Best.

  • BlackBerry Smartphones blackberry enterprise service: a must for sms and mms?

    I posted a while back that I had a few problems sending sms; I had to take it every day to perform a soft reset before I was able to send sms the sim card and the battery. Finally got my people to service local bb upgrade to the latest version of the software that fixed all my problems... only now I can't send/receive multimedia messages (mms).

    my network guys tell me it's because I don't have to subscribe to the company of BB, but I don't believe them because I already had no problem of all sending MMS until the recent software update. I've already owned a BB 8300 curve without company BB who had no problems with the execution of daily tasks - calls/sms/mms.

    can anyone say about that?

    Thank you very much in advance.

    Yep, it's a container of the slow cooker. You don't need to get MMS, a business service messages.

    However, you must have a carrier for MMS service book.

    1. options > advanced > host Routing Table > Menu > register.

    2. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart

    If still nothing...
    3. return your books to your BIS service provider site.
    http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  • Enterprise Server blackBerry Smartphones Torch No. 9810 option

    Hello

    Please help, I bought a Torch 9810, that does not give me the Enterprise Server option when setting up my mail.

    Thank you

    http://docs.BlackBerry.com/en/Admin/deliverables/24176/Activate_BIS_device_wirelessly_1490574_11.jsp

    Snip

    Once the application is running, an enterprise activation menu item appears under the menu advanced on the device (the menu item disappears when an administrator send service books to the device). Ask users to start the activation process using only demand for smartphones BlackBerry Enterprise activation.

    then maybe on your carrier it will not be deleted but on AT & T it does when the BES plan not applied.

  • BlackBerry Smartphones Enterprise Server?

    Hello!

    I am very new to the blackberry community... My account is through AT & T, but I bought the 9300 from Amazon Wireless. I tried to get my email/facebook put in place. But in the Set Up Wizard, when I go to Set Up Email, it asks if I want to use a professional email with Blackberry Enterprise Server account. And if I click NEXT, it asks for a password.

    What is this Enterprise Server? And how do I get my email on my phone!

    Any help is greatly appreciated!

    -Jen

    Hi and welcome to the Forums!

    To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

    http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

    In your situation, the option of the company is not relevant.

    Good luck!

  • Enterprise activation Smartphones blackBerry 8900

    I can't activate my Curve 8900 (new) to synchronize wirelessly with Outlook.

    We have a Blackberry Enterprise Server and I was delivered with the (new) password.

    I entered my e-mail address and password, but it gives an error message that says "contact your administrator" which is not really intuitive. I also tried adding the details of the server but had the same problem.

    The first time I synchronized via my laptop and it worked, then when I removed the cable and experienced what precedes, I even if I did something wrong during installation so I wiped the blackberry and tried again. Same problem as above and I have not connected to the laptop yet.

    I checked with our company, which has confirmed that my SIM card is enabled for data. The collection starts when I put it in an old Blackberry device.

    Any advice will be really welcome.

    Thank you

    Jacques

    Just got the word from Vodafone that the account has not been activated correctly... Thanks for your advice

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