Smartphones, blackBerry, your computer must be connected to the Internet in order to configure synchronization to the start settings. Please ensure that you are able to connect to the Internet, and then try again.

I get the above message when I try to configure my sync settings... and yet I clearly have an internet connection. I downloaded the most recent desktop software and that did not correct the problem.

What Miss me?

Hello 1066stump,

Welcome to the community of BlackBerry Support Forums

The following article can help about the problem you are experiencing:

http://www.BlackBerry.com/BTSC/KB16471

See you soon,.

Tags: BlackBerry Smartphones

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