Smartphones from blackBerry Bold 9900 unusable after the attempt to update software

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• Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

  I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

  • www.BlackBerry.com/Integrate.

  Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

  Good luck!

• Smartphones from blackBerry Bold 9900 stuck on the update with App error 602

  I tried to update my device software (Bold 9900).

  The 9900 is connected to my computer and through backup and installation, then stopped at the restart for a few hours. In 9900 message "App Error 602"

  What should I do next.

  Thank you

  Tom

  Something is wrong here if your all steps

  How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

• Will be updated of Smartphones from blackBerry Bold 9900. 606, 603, 507 error messages, etc.

  BlackBerry Bold 9900

  Rogers

  Wipe using BBSAK.

  Tried to reinstall the OS using Blackberry Desktop.

  Tried to reinstall the OS by using the site Web of Rogers.

  About to buy a new phone. Second time I had to erase and reinstall the OS since the labour party.

  Help!

  Here's where I found a solution:

  http://www.YouTube.com/watch?v=Xz6v9VXslPk

  Although I had managed to wipe my phone before attempting to download the operating system and applications, I kept getting blocked. Until watching this video, I have just to the point where I was in a frustrating loop of wiping, try to reinstall and receive messages of error 603. When I started my successful attempt, the phone was in a State of wiped and had an error message 507 on the screen.

  Used the Loader.exe after I had downloaded the latest OS for Rogers Blackberry Bold 9900 to

  http://CrackBerry.com/official-OS-710746-BlackBerry-bold-9900-Rogers-Wireless

  Follow the instructions in the video. At my phone connected to the computer with the USB and kept the battery until I was ready to download the latest operating system and the applications selected using Loader.exe

  Be patient with yourself. Be sure that you can solve the problem. I had kinda given up hope and thought that I would pay to repair my phone, or pay for a replacement. Glad I don't think I have to do.

  Rogers tech support was NOT helpful.

• Smartphones from blackBerry Bold 9900 - touchscreen functionality does not work

  I have a Bold 9900. Suddenly, the tactile feature went last night. Can someone please help?

  Thank you

  Ved

  It is you

  1. remove the battery and the Sim Card

  2. replace the battery only in the phone and restart the phone (once you restart the touch screen should start to work)

  3. turn off the phone, take the dough back, put the SIM and battery back in and power on and you should be good to go

  Thanks to Jane 0810 for the soloution

• Smartphones from blackBerry Bold 9900 stole, but it does not block the service provider

  Hello

  My phone got stolen, but it does not block the service provider. All they did was disable the sim card.

  BlackBerry protect now cant work because the phone cannot connect to the network.

  Don't know what else to do

  It is each carrier as they will blacklist the device or simply to block the SIM card.  The good news is that no one can rack up charges on your account using your old phone.  Now when you get a new, open a BlackBerry Protect session and cancel the old phone.  You can then connect your new phone and restore your contacts.

  I hope that helps you.

• Smartphones from blackBerry Bold 9900 7.1.0 update - a few glitches for sending photos to BBM

  After the upgrade this week, I noticed that there are a few problems. I can send is no longer a photo to a BBM contact directly - sending to the BBM group is an option, not a BBM contact. I can attach a photo of the BBM, but with small thumbnails, it can be difficult.

  Some of my apps like Popup, no longer work. Maybe... just slower to try them.

  Turtle salvation 10

  Please try this in a sequence and see if this helps solve your problem:

  1 - Save your pocket computer.

  • KB00510 How to save a smart phone BlackBerry with wireless network 
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service 
  • expect an enrollment message arrives in your Inbox)

  3 - make a battery like that pull reboot while the unit is powered on remove your battery wait for a min. then reinsert back. see if that option available.

  Please try it and let us know.

  Prince

  _______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphones from blackBerry Bold 9900 frozen while trying to upgrade

  Hello, I tried to upgrade the software on my 9900.  Have downloaded well.  Once he started to install, the 9900 has frozen 3% backup social RSS.  It has been like that for hours.  I have no use of my phone.  Any suggestions on how to unlock it... What would have caused this... How to solve?  Thank you!

  Bob

  Sometimes just wait it will allow the end of the process.  If it is too long and you lose patience, you can do the following:

  There are methods of recovery for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.

  If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Two:

  • Start your BlackBerry in safe mode. Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: the ID Article: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.

  Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  (These compliments from this forum JSanders instructions).

• Smartphones from blackBerry Bold 9900 - can't see any earpiece/headset bluetooth

  Hello

  I'm having a problem with my new "BOLD".

  I can not pair it with a bluetooth headset, specifically, is not detect any bluetooth headset (I tried with 3 different models).

  I don't know that Bluetooth works because I can connect the device to my PC.

  I've tried everything, I put in pairing mode so headphones listening and the device but still nothing.

  I tried 'listen' mode and 'search' mode and yet nothing works.

  someone has an idea of what it could be? At this point, I think of a hardware problem, could it be?

  This may seem a minor issue for someone, but I'm often driving while talking on the phone, cannot do without this option.

  Help would be appreciated!

  Thank you guys!

  Problem solved.

  go to the bluetooth options and remove the flag of encryption and transfer address book.

  in this way, it worked for me and could see the devices.

  Also, make sure that you are using with your bluetooth pairing headset.

• Smartphones from blackBerry Bold 9900 - date on SMS & hurt BBM!

  Morning!

  I went through all the settings and the date and the time are set just yet when I'm bbm or sms the date is May 17, 2017! Any ideas on how I can change it!

  She becomes quite annoying when he messages upward flow msg!

  Thank you

  What is existing date set on your device? and what is the time zone?

• BlackBerry Smartphones Blackberry Bold 9900 - what are the links for on the battery cover?

  Inside the Blackberry Bold 9900, 2 Gold contacts there.  There are corresponding contacts on the back cover that looks like it may lead to an antenna any.  I pulled the back cover, while the aircraft was on the signal does not fluctuate a bit.  Anyone know what it is for?

  Update: I said that maybe that's close Communications on the ground.  Can we get a moderator to BB to confirm this?

  Hey Scarytrek,

  You are right, that the antenna on the back of the BalckBerry Bold 9900 is for Near Field Communication. Take a look at this link for more information on NFC http://bbry.lv/r6IU9X

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.

• Smartphone blackBerry bold 9900 freeze after 10 seconds of running

  After my bb bold 9900 stayed in mentinance for more than a month for a white screen problem and after I had funlly and it was running smoothly

  but after I restored my data from a file backup and update my app world it restarted and it works for 10 seconds only and freezes

  someone know how to fix knowing that I tried to reboot in safe mode and yet it freezes after 10 seconds exactly

  I was able to solve this problem by removing the world app via blackberry desctop Manager

  but yet, I need the world app one facing this problem?

  I restarted the phone while its connected to the Manager of desctop and got to applications and removed the app world

  After that, the phone worked probably

• BlackBerry Bold 9900 not saved the network of Blackberry smartphones

  Hello

  I have Blackberry data services with my provider of Meteor, and that they worked with my previous Blackberry 9900. I had to replace it and bought a second-hand 9900, which was a feature of company on the Vodafone network. I have unlocked it and I am able to use the SIM for calls and connect to the internet via wifi, but I'm unable to activate Blackberry internet services. Host Routing Tables are empty and I can't save. In addition, in the e-mail settings, I get only the ability to create a company account.

  I did a full factory reset and I tried to save the Tables in routing host several times but nothing happens.

  Thank you

  Hello and welcome to the community!

  Start here please... you did some, but not all, these necessary things:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  In addition, please check this:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is a COMPUTER policy, please will then this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Finally, after all that, with a strong network carrier (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then again please contact your mobile provider for formal support. Please ask him to check very carefully as to why your BB cannot receive BIS of their network. There are several possible reasons (e.g., lost or stolen), and you will have to convince them to 'dig deeper' to understand why. Be aware that only they can do this research... nobody here has any access to this research.

  Good luck!

• Smartphones from blackBerry Bold 9700 used to synchronize with Mac

  Hello

  I just moved from your PC Windows 7 on MacBook Pro, OS 10.6.7

  I downloaded Blackberry desktop for mac, version 2.0.0.65

  My bold 9700 has recently been upgraded to OS 6 (v6.0.0.48 platform 6.6.0.124), after the OS upgrade, my PC is well synchronized.

  But now that I moved to Mac, I can start the BB desktop software, which prompts me to connect to the phone. I connect via a USB cable and the phone prompts to select USB drive, Media Sync or Charge Only.

  I tried all 3 options, but after this selection, nothing changes on the BB desktop software, and I can not sync. I tried a hard reset on the phone then by restarting the mac.

  Still no joy, can anyone help please?

  It took me a few days to come up with this solution:

  The problem revolves around Mac OS X 64-bit OS and Blackberry Desktop Manager for 32-bit OS.

  Thus, you need to restart your mac while holding down keys 3 and 2 at the same time, which will start your Mac in 32-bit. You will then be able to sync your information with Blackberry Desktop Manager. When you restart your mac again, he goes back to 64-bit.