Smartphones from blackBerry Desktop 6.0.0.40

Similar Questions

• Compatibility of blackBerry Smartphones from Blackberry Desktop Software with Microsoft Windows 10

  Hello

  When will it be compatible with its new Windows operating system 10, what operating system should be available to all individuals with operating systems inherited from Microsoft on July 29, 2015 Desktop Software of Blackberry (version 7.1.0.41)?

  Thank you.

  Hi @DAJK

  BlackBerry Desktop Manager was placed in one end of the State of support which means that if you have problems using it with Windows 10, we will assist best effort only.

  To learn more, visit our software lifecycle page located here , and then click Desktop Manager. Thank you!

• Error of Smartphones from blackBerry Desktop Software download

  Please I want to downgrde my bold 9900 Os 7.1 to 7.0 and my office keeps software seeks to update and each tooth that I try to install the update it almost in compleste downloads and then displays the error message "an error occurred when downloading the BlackBerry® Desktop software. Please try again. ». Virtually all have been used my 2gig data, what should I do?

  I recommend the device OS wiping and reloading from scratch

  Download JL_Cmder (linked below). Unzip and install on your PC.
  http://www.BlackBerryForums.com/attachments/rim-software/19475d1318636583-JL_Cmder-JL_Cmder-v1.9.4.z...

  Make sure that the Desktop software is closed.

  Connect the device (opens Desktop Software again, shut it down.)

  Run JL_Cmder and select the option to wipe the device.

  The screen turns red and ask you to type blackberry to confirm.

  When he made the device should restart and result in an error 507. This error simply means that the device has no OS installed.

  Reinstall the operating system:

  1. start by searching for your operator and the system operating file that you want to use (you don't have to use your own carrier - carrier works.)

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2 download the operating system of the file from step 1 to the PC then install on the PC by running (double click) the downloaded file.

  3. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  4. connect the BlackBerry and double click on Loader.exet. It is located in c:\program files\common research in motion\apploader

• Smartphones from blackBerry Desktop Manager Version 5 desperately!

  My laptop crashed by a virus and I had to reinstal the OS.  I lost my Blackberry Desktop Manager with everything else.  I tried to download it from the Blackberry site, but now they have only a link to Version 6 who won, sync t with my Agent's Office Organizer. Where can I get Version 5?

  Hey henrybliss,

  Welcome to the community of BlackBerry Support Forums.

  I'm sorry, but that the latest version of BlackBerry® Desktop Software is available for download.  Go to www.blackberry.com/desktop

  Let me know if you have any other questions.

  See you soon.

• Smartphones from blackBerry Desktop Manager has missing/cannot make it back

  After you download the 4.5 update, everything was going well for a while.  Yesterday, I noticed that my Office Manager had disappeared from my desktop PC and my list of 'all programs '.  She was still in Control Panel, under programs installed.  I have redownloaded the new version and reinstalled it, after removing the program through the Control Panel programs list.  I can't still find it is back on the list of control programs.

  I'd appreciate any help suggestions.

  Thank you

  Leslie

  perform a clean uninstall

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

  Restart

  Download and install the latest version

  https://www.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&DL=...

  Restart

• Smartphones from blackBerry Desktop Software causing blue screen!

  Hey guys,.

  I hope that there is someone out there who can help with this. I have a BlackBerry Curve with BlackBerry Desktop Software version 6.1 installed. Whenever I connect my BlackBerry via desktop software, my computer crashes with a blue screen. Regardless of whether or not you restart the computer, the same error. What I've noticed is that my CPU usage goes up to 100%, and the temperatures of the two nuclei exceeds 75 degrees during the connection. After that, the system hangs. In addition, it is not through the use of the processor or heat that the system hangs (the system is set to auto-sleep on 95 degrees).

  I tried connecting to my BB from my systems but no luck. I also tried to downgrade the application to uninstall the latest version and installing the older version (version 6.0). For some reason any I can get hands on with the old version 5.0. Is there someone who has the same problem or perhaps have a solution to this problem?

  My system configurations:

  Main system:

  AMD Athlon X 2;

  4 GB OF RAM;

  Windows Server 2008 R2 Enterprise x 64 Edition

  Secondary system:

  Intel Core i5;

  4 GB OF RAM;

  Windows 7 Ultimate x 64

  Do yourself a favor and open the BlackBerry Desktop Software, which is used to synchronize your blackberry with your computer. Note the program name in the title bar and the splash screen.

  I understand that it is very clear that I won't be able to get help with this problem here - only option is to reverse engineer the software and redesign it so that his stable.

  Thank you for your time.

• Smartphones from blackBerry Desktop Manager 5.0 and hang up Roxio Media Manager

  OK, I spent an hour searching for messages on the forum and not gettting any where.

  Here are the details:

  New laptop with Windows XP - SP3

  New installation of BB Desktop Manager 500_B28_Multilanguage

  I use Sync to update my address book via Ascii one-way.

  What does once.  No problem

  Restarted my laptop.  Now I get Windows Installer looking for Roxio Media Manager.msi and now I can't get rid of it.

  I hit Cancel and it comes back.

  The only thing in Add/Remove programs is Desktop Manager 5.0 and Blackberry Media Sync

  Try to remove one and I get this message 'Installation pending'.

  If there is a problem with 5.0 why is a new version correcting not out?

  Means do a "Clean uninstall" (KB02206) of Blackberry Desktop Software positions, means (KB19218) Windows Installer Cleanup several positions.

  Before I get started, y at - it a real solution?  If I do the clean uninstall and then install 500_B28 I'll hang whenever I start the computer while the installer looking for Roxio?

  Could someone help me please.

  Twas obivous that I was going to get NO HELP from RIM, so I called my IT Department.

  Here's what I've done so far.

  Open the Task Manager.

  In Applications, do a right-click on the RMM install process.

  Left click on go in the process.

  This step puts you on ISUSPM.exe

  Click on end process.

  Click OK.

  Go back to Task Manager, select process

  find misexec.exe

  Click on end process.

  Click OK.

  Go to add / remove programs

  Uninstall the Blackberry Desktop Manager

  Uninstall using DELETE all user settings

  After 15 minutes, finally deletes it on MMR also

  I ran Windows Installer Cleanup Utility (290301)

  verified that no Roxio programs or programs BB were on the computer

  and restarted.

  So far so good.

  Now, I have to decide if I want to put BBDM with or WITHOUT the MM.

• Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

  I put these questions I have on You Tube.

  http://www.YouTube.com/watch?v=lcSwbk7sxFE

  or you can search youtube for.

  Sprint Blackberry Bold 9650 Desktop Manager questions

  The software does not recognize my phone at all - ever - new install on 13/07/2001

  It's my first installation of the Software Desktop manager (no previous version where installed)

  I changed the power setting on my laptop USB ports

  Phone is version 6.0 bundle 2647

  Version of Desktop Manager is 6.1.0.35

  Thanks for your help-

  KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
  The answer
  Some USB cables are provided for only working load. These cables have no pins for data transfer.

  Implement a USB cable with pins for the transfer of data.

• Smartphones from blackBerry Desktop Manager: error needs to close

  Hi all

  I prowled around and tried to solve this problem, now I ask for assistance at the feet of the masters...

  Simply, Blackberry Desktop Manager has worked well because original install last November.  Recently, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close."  Digging for information, it says "AppName: AppVer desktopmgr.exe: 5.0.0.11 ModName: mshtml.dll ModVer: 8.0.6001.18812 Offset: 00209d2c.

  BB Storm (VZW) and Windows XP desktop PC.

  Clarification - the Office Manager will remain until the BB is connected.  The PIN number is displayed when connecting via USB.  In 5-10 seconds the error box appears and the program stops.  If the BB is connected before launching the Desktop Manager program starts, poster PIN code, then the error pops up after 5 to 10 seconds.  Tried USB ports on the front and the back of the PC.

  I followed the instructions elsewhere in the forum to uninstall the Desktop Manager and the settings from the PC, then a new download and reinstall.  No joy.

  I use outlook 2003 (pop3 mail) and BIS.  Yet once, it worked fine until recently.

  I installed on another PC Desktop Manager (identical hardware) and it works very well and allows me to save the BB, no error message.  However that the PC is not my main (with Outlook) machine that I need to synchronize.

  So - what to do now?

  Thank you very much

  Hey there sdgardne:

  Thanks a lot for the suggestions.  I followed your instructions (many markets) described in your message 1256 19/10/2009.  Unfortunately, that didn't solve the problem.

  So I started looking in the updates for Outlook 2003, and in the process, I installed Windows XP updates and has encountered a problem in Internet Explorer (I'm normally on Firefox).  Liquidation of reinstall IE8.  That clears up the conflict BB/DM - no error "needs to close" more and I can sync the BB to Outlook very well now.  Never had the updates for Outlook, which will save for another day.  Only so many times one day Microsoft...

  Be well.

• Smartphones from blackBerry Desktop Software not seeing music on computer

  Recently, I replaced my computer.  I backed up the music folder and its subfolders on the old computer and restored to the new.  There is a subfolder under 'My Music' for each artist. It's the structure that was built by Windows Media Player, when I originally ripped music from the CD.

  My Curve 8330 was about 8 GB of music on it I have Sync from your old computer.  Now, when I go to the page to synchronize your music, none of the music in subfolders appears.  The only thing I see are three artists that are in the folder "music sample" supplied with the PC default.  So I don't seem to be able to re - sync.  How can I get the Desktop software to recognize all the music on my computer?  I want to just make sure that when I run a synchronization is not annihilate everything on my Blackberry.  Thank you.

  Apparently, I installed the Blackberry Desktop Software before I rebuilt my index of Windows Media Player.  I had to uninstall the Blackberry Desktop Software and resintall once I rebuilt the index WMP.  He recognizes now all music.  I hope that this will save someone else the trouble...

• Catastorphe Smartphones from blackBerry Desktop Manager and "BOLD"

  I just downloaded the new Blackberry Desktop Manager Mac and synced my "BOLD", then I was stupid enough to upgrade the software on the "BOLD". It was 4.6.0.126... after a while the Office Manager gave me a message that it was unable to complete the upgrade. The "BOLD" ended with a whitescreen, a list of the applications and the 4.0.0.245 BlackBerryPlatform at the top of any time I try to select one from the list, I get a variety of error 'uncaught exception' message etc. When I try to reload the old OS, "BOLD" does not connect (even though my MAC initially recognises there is a plugged USB cable.)

  Bright ideas? up until now, I liked my "BOLD"...

  Exactly the same thing with the new Archbishop Desktop for Mac and a BB "BOLD".

  See

  http://forums.CrackBerry.com/F83/reload-software-507-BB-bold-94113/

  for a way to restore the OS BB (but you need a Windows PC to do that).

  Good luck.

• The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

  Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

  Any ideas.

  Thank you

  Peter

  Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

  There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) delete your package to update device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM desktop software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install the software on your PC Desktop

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
  • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Smartphones from blackBerry Desktop Software STILL wants to charge AppWorld, Google Talk, AOL IM, etc.

  I have Desktop 6.0.1.18 software.

  I uninstalled multiple applications that are for me junkware.

  However, whenever I am in Desktop Software, ALWAYS default to reload (for example "pending installation") at least six applications, including the AppWorld, Google Talk, AOL IM, etc.

  It is a major pain.

  This means that whenever I want to make changes to my applications, I first go through the full list of applications and disable those that I don't even want (there is no easy/fast way to do it).

  Is it possible to stop this behavior?

  I have a new 9780 by T-Mobile. I upgraded to a 8320 Curve, so I used the BBs for some time.

  I had a brief conversation with a T-Mobile Representative (in a call on another problem), and she had no idea what I was talking about and said that if she was in what concerns the desktop software, I had to communicate with BlackBerry.

  Finally, I got this problem.

  After that I downloaded and installed the software for the device from T-Mobile on my PC, even if it seems to be the exact same device software version (6.0.0.448), BlackBerry Desktop Software does more the six applications be loaded.  So for me, this problem is corrected.  I didn't even remove the COD files.

• Smartphones from blackBerry Desktop Manager for Mac KB19454 error message

  Hi all

  I am new to the community and would appreciate any help. I have two recent problems for which I'm looking for troubleshooting tips. The priority problem is first mentioned below.

  I just met this error message, "For help to resolve this problem, refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager" when trying to sync my Curve 8320. I use a Mac and I've not met difficulties of synchronization for downloading the new version of Desktop Manager for Mac in December/January. I was not able to download the last updated however. I saw a post initially by a user who has the same problem, but I didn't know the question, and so I am hopeful of possible suggestions for resolution.

  The other problem I have experienced recently, it's that I can't compose an SMS/MMS message. I can only answer to someone's message. When I try to send just one, by default back to the list of messages.

  Please Note: I don't have wireless on my phone. I use Blackberry Desktop Manager Version 1.0.1

  Also note that I am not able to access e-mail messages per day, but will try to return answers / inquires as quickly as possible.

  Thanks in advance for the help.

  Hi and welcome to the Forums!

  For your first question, I can't tell if you still worked through the reference KB... If not, you can find it here.

  For your second question, I'm not sure... but maybe it will help you:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• Smartphones from blackBerry Desktop Manager 5.0.1 hangs at startup

  I installed the Desktop Manager 5.0.1 on the CD that came with my new Blackberry Bold 9700, after first use Windows Control Panel > Add/Remove programs to remove the Desktop Manager 4.6, I had already installed with my old camera. After the installation, from the beginning until Desktop Manager 5.0.1 the message "Before you start, check that your current Blackberry device is connected to your computer" appeared. To connect my camera to the computer, DTM 5.0.1 immediately crashed, with the message "Blackberry Desktop Manager has encountered a problem and needs to close."

  I tried a clean uninstallation (KB02206), then a reinstall with the same results.

  The file Desktop_ERRORLOG. TXT to C:\Program Research In Motion\Blackberry reads as follows:

  Problem solved when DM set to automatically upgrade to 6.0 on my computer. The new version works without crashing.

• Smartphones from blackBerry Desktop Manager asking for Device Manager

  When I try to boot my desktop manager, I get the following message:

  "The Application Loader Wizard requires BlackBerry device manager must be installed.  Please contact customer support. »

  But it seems that Device Manager is installed and running correctly.  It is also strange that the Office Manager window title says "connected - BlackBerry Desktop Manager»

  Then another box opens with the title, "Current task" and it displays the message:

  "Verification of updates of device applications.  Please wait... »

  I can't do anything while it checks updates and pressing the button cancel has no effect.  I end up having to close the Manager program office via the windows Task Manager.

  I tried uninstalling and reinstalling with the supplied CD and downloading the latest version of the desktop on the web Manager software.  I am running Vista Home Premium 64.  Anyone who can point me in the right direction to get my BB works fine on this computer?  (It works fine on my XP computer)

  Hi and welcome to the Forums!

  Since it seems to be so many things, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start whatever you were trying again.

  If all goes well, who's going to make things again.

  Good luck and let us know!