Smartphones from blackBerry Desktop Manager - Calendar sync does not

Similar Questions

• Smartphones from blackBerry Desktop Manager stops and does not sync

  Hello, I just got my new BlackBerry Storm and I installed the software on my laptop running Vista Home.  The software loaded properly, the icon is on the desktop, but when I use the USB cable and open the Desktop Manager, then I click on synchronize and I get an error.  There is no error number, it just says: unknown error reported

  How can I get my mobile calendar and Notes to synchronize with my Blackberry Storm?

  Thank you

  Bill

  Well, I broke down and called Bell Mobility.  They had me up and running in a few minutes.  I guess I would have called them first, but history with Bell Mobility Technical Support... Well I only use as a last resort.

  in any case, the fix for this problem is to go into your control panel / user accounts / turn user account or disable / and then make sure that the box is NOT checked where it says use User Account Control to help protect your computer.

  My box has a check mark, so when I removed, then returned to the BBDM I was then able to synchronize my data between the Storm and my laptop.

  Thanks to those who helped, now we know what to do if someone else comes in the Forum with the same problem.

• Smartphones from blackBerry Desktop Manager 5.0 and hang up Roxio Media Manager

  OK, I spent an hour searching for messages on the forum and not gettting any where.

  Here are the details:

  New laptop with Windows XP - SP3

  New installation of BB Desktop Manager 500_B28_Multilanguage

  I use Sync to update my address book via Ascii one-way.

  What does once.  No problem

  Restarted my laptop.  Now I get Windows Installer looking for Roxio Media Manager.msi and now I can't get rid of it.

  I hit Cancel and it comes back.

  The only thing in Add/Remove programs is Desktop Manager 5.0 and Blackberry Media Sync

  Try to remove one and I get this message 'Installation pending'.

  If there is a problem with 5.0 why is a new version correcting not out?

  Means do a "Clean uninstall" (KB02206) of Blackberry Desktop Software positions, means (KB19218) Windows Installer Cleanup several positions.

  Before I get started, y at - it a real solution?  If I do the clean uninstall and then install 500_B28 I'll hang whenever I start the computer while the installer looking for Roxio?

  Could someone help me please.

  Twas obivous that I was going to get NO HELP from RIM, so I called my IT Department.

  Here's what I've done so far.

  Open the Task Manager.

  In Applications, do a right-click on the RMM install process.

  Left click on go in the process.

  This step puts you on ISUSPM.exe

  Click on end process.

  Click OK.

  Go back to Task Manager, select process

  find misexec.exe

  Click on end process.

  Click OK.

  Go to add / remove programs

  Uninstall the Blackberry Desktop Manager

  Uninstall using DELETE all user settings

  After 15 minutes, finally deletes it on MMR also

  I ran Windows Installer Cleanup Utility (290301)

  verified that no Roxio programs or programs BB were on the computer

  and restarted.

  So far so good.

  Now, I have to decide if I want to put BBDM with or WITHOUT the MM.

• Catastorphe Smartphones from blackBerry Desktop Manager and "BOLD"

  I just downloaded the new Blackberry Desktop Manager Mac and synced my "BOLD", then I was stupid enough to upgrade the software on the "BOLD". It was 4.6.0.126... after a while the Office Manager gave me a message that it was unable to complete the upgrade. The "BOLD" ended with a whitescreen, a list of the applications and the 4.0.0.245 BlackBerryPlatform at the top of any time I try to select one from the list, I get a variety of error 'uncaught exception' message etc. When I try to reload the old OS, "BOLD" does not connect (even though my MAC initially recognises there is a plugged USB cable.)

  Bright ideas? up until now, I liked my "BOLD"...

  Exactly the same thing with the new Archbishop Desktop for Mac and a BB "BOLD".

  See

  http://forums.CrackBerry.com/F83/reload-software-507-BB-bold-94113/

  for a way to restore the OS BB (but you need a Windows PC to do that).

  Good luck.

• Smartphones from blackBerry Desktop Manager Version 5 desperately!

  My laptop crashed by a virus and I had to reinstal the OS.  I lost my Blackberry Desktop Manager with everything else.  I tried to download it from the Blackberry site, but now they have only a link to Version 6 who won, sync t with my Agent's Office Organizer. Where can I get Version 5?

  Hey henrybliss,

  Welcome to the community of BlackBerry Support Forums.

  I'm sorry, but that the latest version of BlackBerry® Desktop Software is available for download.  Go to www.blackberry.com/desktop

  Let me know if you have any other questions.

  See you soon.

• Smartphones blackBerry Desktop Manager software/Media does not

  Hello everyone

  I noticed that when I install 4.7 Desktop software on my 32 bit Vista computer when it reboot takes forever to load up on the desktop.

  I timed it actually from the first second I saw 'loading' or the 'Vista progress bar"to point type me my password til time I first start see things load on my desk

  3 minutes +.

  If I go into services.msc and disable the following:

  CyberLink

  Roxio upnp renderer 9
  Roxio 9 upnp Server
  LiveShare p2p Server 9
  roxmediadb9
  Roxio 9 hard driver watcher

  And restart the computer, the system takes much less time to load up.

  So, if I had to re activate these and try to load the media within the Desktop Software Manager it acutally does not load.

  Am I missing something? Is there another service that I need to start?

  It works very well after a new installation, but if I disable these features, restart and then re enable it doesn't load at all.

  So I'm curious what is the work around? BlackBerry told one install and re install but seriously who takes a long time and is a concern.

  Here's another puzzle for you game.

  I know that I have photos and videos in my media (8gig) card I can see right now on my cell phone if I wanted to, it's there.

  However when I plug in my desktop PC I can not find them

  USB automatically a 'portable' under my computer called Blackberry 9530, if I double click on it, it gives me 2 options: Media Card or memory of the device. If I click on Media Card is the only music folder which is ok, but where are the photos?  It is not in any way I can them through the photos using the built in mass media; less I can't find here; That's why I thought I'd use Desktop Manager 4.7 and the media option but because of computer load time slow, I disabled stuff and it does not load on re that allows him.

  Theres so my dilemma; all inisghts would be much appreciated; Thank you

  OK cool

  Problem fixed, yay

  When you uncheck these items...

  Roxio upnp renderer 9
  Roxio 9 upnp Server
  LiveShare p2p Server 9
  roxmediadb9
  Roxio 9 hard driver watcher

  After activation, make sure that you also "InstallDriver Table Manager (Macrovision Corp)" checked, which will load Roxio

• Smartphones from blackBerry Desktop Manager: error needs to close

  Hi all

  I prowled around and tried to solve this problem, now I ask for assistance at the feet of the masters...

  Simply, Blackberry Desktop Manager has worked well because original install last November.  Recently, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close."  Digging for information, it says "AppName: AppVer desktopmgr.exe: 5.0.0.11 ModName: mshtml.dll ModVer: 8.0.6001.18812 Offset: 00209d2c.

  BB Storm (VZW) and Windows XP desktop PC.

  Clarification - the Office Manager will remain until the BB is connected.  The PIN number is displayed when connecting via USB.  In 5-10 seconds the error box appears and the program stops.  If the BB is connected before launching the Desktop Manager program starts, poster PIN code, then the error pops up after 5 to 10 seconds.  Tried USB ports on the front and the back of the PC.

  I followed the instructions elsewhere in the forum to uninstall the Desktop Manager and the settings from the PC, then a new download and reinstall.  No joy.

  I use outlook 2003 (pop3 mail) and BIS.  Yet once, it worked fine until recently.

  I installed on another PC Desktop Manager (identical hardware) and it works very well and allows me to save the BB, no error message.  However that the PC is not my main (with Outlook) machine that I need to synchronize.

  So - what to do now?

  Thank you very much

  Hey there sdgardne:

  Thanks a lot for the suggestions.  I followed your instructions (many markets) described in your message 1256 19/10/2009.  Unfortunately, that didn't solve the problem.

  So I started looking in the updates for Outlook 2003, and in the process, I installed Windows XP updates and has encountered a problem in Internet Explorer (I'm normally on Firefox).  Liquidation of reinstall IE8.  That clears up the conflict BB/DM - no error "needs to close" more and I can sync the BB to Outlook very well now.  Never had the updates for Outlook, which will save for another day.  Only so many times one day Microsoft...

  Be well.

• Smartphones from blackBerry Desktop Manager vs Palm Desktop

  Hi, I used different palm pilots for many years and recently replaced the Palm with a BB tour. I had hoped it looked like office to Palm Desktop, where you can view & edit calendar & coordinated directly instead of having to use the BB for all data entry, but I do not see this feature in Desktop Manager. Am I missing something? What a pity, if this is not available, it's the BB a much less attractive option for me.  Thank you, "Reg".

  Hi and welcome to the Forums!

  Unlike other how things, RIM does not provide a desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a driving software that works as a bridge between your PIM and the BB. See this compatible PIM KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  Good luck and let us know!

• Smartphones from blackBerry Desktop Manager for Mac KB19454 error message

  Hi all

  I am new to the community and would appreciate any help. I have two recent problems for which I'm looking for troubleshooting tips. The priority problem is first mentioned below.

  I just met this error message, "For help to resolve this problem, refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager" when trying to sync my Curve 8320. I use a Mac and I've not met difficulties of synchronization for downloading the new version of Desktop Manager for Mac in December/January. I was not able to download the last updated however. I saw a post initially by a user who has the same problem, but I didn't know the question, and so I am hopeful of possible suggestions for resolution.

  The other problem I have experienced recently, it's that I can't compose an SMS/MMS message. I can only answer to someone's message. When I try to send just one, by default back to the list of messages.

  Please Note: I don't have wireless on my phone. I use Blackberry Desktop Manager Version 1.0.1

  Also note that I am not able to access e-mail messages per day, but will try to return answers / inquires as quickly as possible.

  Thanks in advance for the help.

  Hi and welcome to the Forums!

  For your first question, I can't tell if you still worked through the reference KB... If not, you can find it here.

  For your second question, I'm not sure... but maybe it will help you:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• Smartphones from blackBerry Desktop Manager 5.0.1 hangs at startup

  I installed the Desktop Manager 5.0.1 on the CD that came with my new Blackberry Bold 9700, after first use Windows Control Panel > Add/Remove programs to remove the Desktop Manager 4.6, I had already installed with my old camera. After the installation, from the beginning until Desktop Manager 5.0.1 the message "Before you start, check that your current Blackberry device is connected to your computer" appeared. To connect my camera to the computer, DTM 5.0.1 immediately crashed, with the message "Blackberry Desktop Manager has encountered a problem and needs to close."

  I tried a clean uninstallation (KB02206), then a reinstall with the same results.

  The file Desktop_ERRORLOG. TXT to C:\Program Research In Motion\Blackberry reads as follows:

  Problem solved when DM set to automatically upgrade to 6.0 on my computer. The new version works without crashing.

• Smartphones from blackBerry Desktop Manager asking for Device Manager

  When I try to boot my desktop manager, I get the following message:

  "The Application Loader Wizard requires BlackBerry device manager must be installed.  Please contact customer support. »

  But it seems that Device Manager is installed and running correctly.  It is also strange that the Office Manager window title says "connected - BlackBerry Desktop Manager»

  Then another box opens with the title, "Current task" and it displays the message:

  "Verification of updates of device applications.  Please wait... »

  I can't do anything while it checks updates and pressing the button cancel has no effect.  I end up having to close the Manager program office via the windows Task Manager.

  I tried uninstalling and reinstalling with the supplied CD and downloading the latest version of the desktop on the web Manager software.  I am running Vista Home Premium 64.  Anyone who can point me in the right direction to get my BB works fine on this computer?  (It works fine on my XP computer)

  Hi and welcome to the Forums!

  Since it seems to be so many things, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start whatever you were trying again.

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Error of Smartphones from blackBerry Desktop Manager during synchronization

  During the last week, I can no longer complete synchronization of my Blackberry "BOLD". Never used to have problems and never changed anything with the computer but now I get an error during the synchronization process and it stops.

  During the synchronization process, I get the following error "Blackberry Desktop Manager has stopped working and the program needs to close."

  I have re-installed the software Manager Office twice with no effect. I use Desktop Manager 4.7 version.

  If anyone has had this problem and have ideas to solve?

  Yes, remove the attached file and the synchronization again.

• Smartphones from blackBerry Desktop Manager for Mac

  I am really frustrated that Desktop Manager for Mac is not yet out.

  Am I the only one?

  When it comes out?  I know that September, but it is almost October.

  I'm as frustrated, I'm on my third storm (two other crapped the bed) and I manually go all my stuff!

  PocketMac - did not work

  Missing Sync - not what I was looking for!

• Smartphones from blackBerry Desktop Manager with Pearl 8120 crash with no error message halfway sync!

  I use my 8120 during about 3 months with Desktop Manager 4.6 with no problems. Recently, he updated to 4.7 and since, every time I try to sync it gets partially thanks to the synchronization of calendar items, then a Vista error message appears saying that the Office Manager has stopped working and leaves the program.

  I tried to uninstall 4.7 (including remove registry items) and reinstall 4.6, but now the same problem occurs with 4.6!

  Grrr...

  Still not ready to sell my soul and buy an iPhone, but I need help!

  OK, you're probably one or more damaged calendar entries.

  Through this http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB01451 KB

  Look at those logs that you have created and scroll right to the bottom of it, which would be your damaged entry.  If it still does not work after your remove the first entry corrupt, repeat these steps until you remove all damaged items.

• Smartphones from blackBerry Desktop Manager does not connect to BES

  Hello

  I'm trying to connect a BlackBerry (device or Simulator) via USB for our BlackBerry Enterprise Server (BES). He worked for another instance of a BES and also a BES express test. We are using Microsoft Exchange. So I have a couple of Outlook profiles. When you start the Desktop Manager, I select the profile according to the connected device. Communication between the Desktop Manager and handheld works well. The only problem is the connection to the BES.

  Device Manager displays under bridge "Connecting" (somewhat similar, it is not executed in English) and the name of the server is "srp.eu.blackberry .net: 4101. Then it tries to connect to the internet instead of the local server for BlackBerry. With other BES servers he was always showing the IP or the local name and the connection was set up immediately. Unfortunately at the moment I have no other BES to connect to.

  I searched my local registry for the parameter in the Office Manager, but just under HKEY_CURRENT_USER\Software\Research in Motion\BlackBerry\PINData of the correct (as S12345678) serviceUid of our local BES server. My problem is, I don't know how this serviceUid is mapped to a server name.

  Our license to a BES 4.1 which has been updated to a 5.0, there may be a few old settings that block the communication.

  Question: whence the Device Manager get the address from which it connects? It appears in the Exchange? Or in the BES (global or with the user)? Does the Desktop Manager searches for the name itself?

  PS: Desktop Manager 5.0.1.42 (25 Sep 2010), 6.0.0.13, BBDevMgr 4.1.0.14 Device Manager

  Finally, I found the solution! It's pretty simple if you know where to look:

  '' Cause. ''

  Routing server (RPS) Protocol address was listed as a server name. The host router only accepts connections from localhost. »

  KB18489

  In the BlackBerry Administration Service you should check the settings of the PRS. This is in the instance of the component dispatcher. In the section "RPS addresses" is only the value 'localhost' authorized. Someone here enter the name of the RPS server. Now when I enter just "localhost" the device series (by USB) works again