Smartphones from blackBerry PlayBook: back button after download starts

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• Smartphones from blackBerry Bold 9900 unusable after the attempt to update software

  Yesteraday I started operating system up-to-date software (from 7.1.8xx to 7.1.2xxx I think).

  After a while, the screen showed "App Error 602" and "Reset".

  Do a reset via the abovementioned display or pop battery option simply returns the device to the same State.

  I tried to download BlackBerry Desktop Software (710_b42), seemed to acknowledge a problem initially and offered to reload the software (at the cost of losing my apps, etc.).  I tried and the procedure failed with:

  "There was an error in your software update"
  "A connection to the device could not be established.  Please ensure that the device is properly connected to the docking station or the USB cable, and the cradle or the USB cable is properly plugged into your computer.  Also to ensure that the device made of start-up operations.  Run the Application loader wizard again. »

  The physical connection is obviously not the problem since Desktop software has been able to detect that it is a 9900 and offered also to reload.

  Assistance would be most appreciated.

  I finally got o/s to reload.  I still don't know why it worked on the third attempt, but not before, but I'm reactivated and now functional.

• Smartphones from blackBerry Playbook recognized by the PC, but not DM

  I have the latest OS 2.0.1.358 on my PlayBook.

  PC laptop Toshiba Tecra M5 under XP Pro SP3

  DM, v 6.1.0.20

  PlayBook is recognized by the PC, mapped as don't drive Z: no problem.

  However, DM does not recognize it, so I have no way to save?

  Other forms of connection to the PC are fine - Wi - Fi, run file://192.168.0.124, Print To Go...

  I contacted BB support several times and tried everything what they suggest, without success.

  I searched the forums and have not seen anything extra to try.

  Any suggestion is appreciated. Thank you!

  Even if said DM 6.1.0.20 was common, installation 6.1.0.36 DM fixed the problem - don't know if it was the difference of DM or just reinstall that solved the problem.
  Back ups are a good thing!

• When click the "back" button after filling out web form, I can't, a message says that Firefox must send information that will be rpeat any action... Why can I go back?

  My current Firefox is version 9.0.1 update
  "when I click on the"back"button after filling web form or make payment online etc, I can't go back to my homepage, if I press the BACK BUTTON (arrow) a message said.
  "Firefox must send information that will repeat any action (for example, a search or order confirmation) that was carried out earlier.

  I don't want to re - order or repeat the process over. The only thing I can do is to leave Firefox and start again which is very painful.

  Any solution will be appreciated.

  Older Firefox had this coming message in case you have used the back to go to a page that is requested from the server with the POST data specific to a form previously sent.

  You receive an alert to send POST data if you return to a page or refresh a page that was requested in advance from the server by submitting form via a (hidden) MESSAGE form data.
  
  Firefox can only make sure to get the same page send this POST form.
  
  Firefox doesn't know what it means shape data, so Firefox asks for confirmation before sending the form data so action can you take to repeat an action and buy another article or post a message once.
  
  A way to prevent that pop up is not to use the back button, but to open the links on a page that have been requested from a server by sending a MESSAGE form in a new tab (window) with a middle click or a Ctrl + left click.
  
  Then you can close the tab or window to go back.

• Smartphones from blackBerry Desktop Manager: error needs to close

  Hi all

  I prowled around and tried to solve this problem, now I ask for assistance at the feet of the masters...

  Simply, Blackberry Desktop Manager has worked well because original install last November.  Recently, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close."  Digging for information, it says "AppName: AppVer desktopmgr.exe: 5.0.0.11 ModName: mshtml.dll ModVer: 8.0.6001.18812 Offset: 00209d2c.

  BB Storm (VZW) and Windows XP desktop PC.

  Clarification - the Office Manager will remain until the BB is connected.  The PIN number is displayed when connecting via USB.  In 5-10 seconds the error box appears and the program stops.  If the BB is connected before launching the Desktop Manager program starts, poster PIN code, then the error pops up after 5 to 10 seconds.  Tried USB ports on the front and the back of the PC.

  I followed the instructions elsewhere in the forum to uninstall the Desktop Manager and the settings from the PC, then a new download and reinstall.  No joy.

  I use outlook 2003 (pop3 mail) and BIS.  Yet once, it worked fine until recently.

  I installed on another PC Desktop Manager (identical hardware) and it works very well and allows me to save the BB, no error message.  However that the PC is not my main (with Outlook) machine that I need to synchronize.

  So - what to do now?

  Thank you very much

  Hey there sdgardne:

  Thanks a lot for the suggestions.  I followed your instructions (many markets) described in your message 1256 19/10/2009.  Unfortunately, that didn't solve the problem.

  So I started looking in the updates for Outlook 2003, and in the process, I installed Windows XP updates and has encountered a problem in Internet Explorer (I'm normally on Firefox).  Liquidation of reinstall IE8.  That clears up the conflict BB/DM - no error "needs to close" more and I can sync the BB to Outlook very well now.  Never had the updates for Outlook, which will save for another day.  Only so many times one day Microsoft...

  Be well.

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones from blackBerry Torch 9800 completely erased during the update

  When I plugged my phone into the computer to charge, an update came on the bb Desktop Manager - to update to 6.0 Bundle 2467 - and I started the update.  After a few minutes, I realized that I have to back up my phone before the update but Office bb wouldn't let me - he said that HE had to be updated.  If the device software update paused until the Office update was complete.  When it was over, the update of the device continued... and I have no back upward.

  Somewhere in the middle of the update (after about half an hour) the phone blinked, there was funny "beep" and a message came that the update could not continue.  The phone has rebooted, but was stuck at about 65%.   I let it sit for a few minutes, still doesn't move do not.  Pulled the battery, let stand a few minutes like that and then reintegrated.  Began to restart, then won again at the same place.  Taken from the battery after a few more minutes and wait for about 15 minutes.

  When I put the battery back, the phone quickly started completely... but because the updater won Mid-implementation to date ALL is lost! Contacts, calendar, memos.

  Is it possible to recover whatever it is? Or all my data lost somewhere in cyberspace is?

  * There is a small file, about 5 MB called Contacts Blackberry so I thought I could synchronize the files from there, but I don't know how!

  Can anyone help?  Really aggravated in this topic...

  Hello and welcome to the community!

  First of all, we will be sure your BB works correctly and with the proper operating system. Is it? What you have said, I can't say for sure. If it does not work, then you can reload your new OS itself, just to be sure. Don't worry about all the data on your BB... he already went there now (based on what you said).

  For your data, Desktop software must have made a backup during the update process... sometimes, we offer the chance to overcome that... I hope that you do not have. In any case search your computer for files with the extension of the IPD or BBB (depending on the version of the Desktop software you use)... These are the files that would have been created on your computer when the update process performed the backup. Look at the time, the files were created... created around the time you were doing the update are candidates to perform a restore of your BB.

  Otherwise, if you had made use of yourself of the free app of the BB Protect your data are indeed "in the clouds" available for to restore you.

  In addition, if you use a Desktop Organizer (for example, Outlook), which must contain your data.

  In addition, if you have none of these, then you have indeed now met data loss, which is sad indeed.

  Good luck!

• Smartphones from blackBerry Pearl 9100 keeps restarting over and over again

  Hello

  Less than a few months ago, I had a new Pearl 9100. Two days ago I had to remove the battery and after I put the battery back on, the phone started to reset itself. It is the red light on the top right the start screen of Blackberry with white line where you can guess how much of the OS has loaded (percentage bar?)

  It loads about 1 to 2% of the bar and then it resets. I tried to reload the OS according to the scheme instructions on this site, but it is not possible, since the phone is not long enough for the upgrade.

  Any help will be greatly appreciated.

  Kind regards

  J

  Have you tried these steps to recharge your device software?

  1. check that the Desktop Manager and BlackBerry Device Software are installed on the computer.
  2 remove the battery from the BlackBerry. Do not re - insert.
  3. connect the BlackBerry to the computer.
  4. in the main screen of BlackBerry Desktop Manager, click on Application Loader.
  5. click on start.
  6. click on Options to select the applications to install.
  7. click on next.
  8. click Next.
  9. click on finish.
  10. when the load of the application starts, reinsert the battery into the BlackBerry.

  Thank you

• How to delete the files from my HP ePrint app after download / print?

  Can someone tell me how to delete the files from my HP ePrint app after that I downloaded and printed. Thank you

  jmsandkds,

  I apologize for the confusion. Options you speak of "photos, web and file" are located on the phone somewhere, lets say you click files. When you click on files, it will search the phone for available files that are able to print the ePrint app. To the extent where they are on the phone, you will need to search for them via the search screen, connection to the computer, or some files are program specific and only available in this program to be read, edited, or deleted.

  I hope this helps.

• Smartphones from blackBerry App World

  I have a TORCH (software 6.0 Bundle 3049) with App World installed 3.0.0.73 from Blackberry Desktop Software.  I have download the updates and App World indicates that a new version is available 3.1.2.32, I download the new version and App World Spear is no longer.  In other words, I click on the world icon, and nothing happens.  I'm going to BB Desktop Software, delete App World, re - start the phone and re - install the 3.0.0.73 and functions of the App World.  In other words, until the App World informs me that a new version is available for the update and I can choose 'Update' or 'Close' and the cycle repeats.  I have 18 months left on my contract with Bell Mobility and I was kind of hoping that BB would fix it so I won't be too miserable until I can update an iPhone.

  I talked to Bell Mobility and that they me related to BlackBerry (RIM). The technical expert has helped me greatly.  I downloaded the software, saved my camera and reloaded the software bundle.  I won't go into details, it is best done with the advice of an expert.  Then, call your provider.

  But App World works perfectly now. So, all well that ends well.  I don't know if I will "jump" to an another unti now that my BB Torch works well again.

  FYI, the assistance was FREE!

• LANGUAGE of ENTRY of Smartphones from blackBerry to CHANGE

  Hi all

  I need to change the input from my bb to English language to French.

  I found where the do in the options...

  The problem is that when I get on the default English language entry screen / GB), when I click it, there is only English (United States). No other proposed.

  This bb has been offered to me by my former employer, maybe this can help you understand the origin of the problem.

  I have lloked on the site of bb to find answers, but without success sofar.

  Could you please help me find how to add a French in the other available Mo?

  Thanks in advance! :-)

  You would need to install an OS of a carrier that would include normally languages French or European.  Here are some instructions:

  1. start by searching for your operator and the system operating file that you want to use. I would like to use check European carriers (any carrier will work as long as the OS is for your type of device).  It is easier if you install the same version number you already have, you will be able to just install that language and not the rest of the operating system, but if you're updating to a newer version which is OK for... just takes a few extra minutes.  Make sure that the operating system download you shows as "multilingual".

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  Pay attention to languages that are being installed and make sure you inlcude what you want.

• Blackberry Bold 9700 Smartphones from blackBerry backup

  Hello!

  I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

  The questions are:

  1 is easy to fix the problem?

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  Thanks in advance for answering my questions.

  Hello

  ateliermd2003 wrote:

  1 is easy to fix the problem?

  In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

  • KB27956 How to recover a BlackBerry smartphone from any State

  ateliermd2003 wrote:

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

  ateliermd2003 wrote:

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  To transfer to another BB, simply perform the restore:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

  Good luck!

• Smartphones from blackBerry Curve 9380 - gel/pause

  I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

  For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

  And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

  They relate, or if my phone died?

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• E-mail blackBerry Smartphones from BlackBerry regarding "update my password by e-mail"

  Hi, I received an email supposedly from BlackBerry to my phone at 01:04 titled Action required: update password.

  The message told me that I had to update my password on one of my email accounts in the BlackBerry internet service. HE said that Email from that address were not distributed to my phone (I only noticed at this point that they were not because this isn't used much e-mail) and to resume the service, I needed to update my passwsord.

  He went on to give me instructions on how to do it. He said to open my BlackBerry Internet service account is by opening the configuration of email on my device application or visiting the BlackBerry Internet Service site then to go to the page e-mail accounts, choose the option change the correct email address, update the password field and then save.

  Depending on my device, the message has been received using the email as needed update account and has been in my Inbox and came from "[email protected]."

  It may seem silly, but I'm always a little kept when I get emails about passwords, I still did nothing, but I connect to my e-mail account online and there are 3 messages in my Inbox that indeed did not come to my phone, but no messages from blackberry. I didn't have a problem with my existing password.

  Is it current for BlackBerry to ask me to do this?

  Thank you very much for any help received

  It happens from time to time. Fear not:
  it you don't trust that, just go to your carrier's BIS site and edit the passwd file.

• Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

  I put these questions I have on You Tube.

  http://www.YouTube.com/watch?v=lcSwbk7sxFE

  or you can search youtube for.

  Sprint Blackberry Bold 9650 Desktop Manager questions

  The software does not recognize my phone at all - ever - new install on 13/07/2001

  It's my first installation of the Software Desktop manager (no previous version where installed)

  I changed the power setting on my laptop USB ports

  Phone is version 6.0 bundle 2647

  Version of Desktop Manager is 6.1.0.35

  Thanks for your help-

  KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
  The answer
  Some USB cables are provided for only working load. These cables have no pins for data transfer.

  Implement a USB cable with pins for the transfer of data.