So frustrated... have CS5 and whenever I try to use the clone stamp, it just does not move picture.  I click on duplicate, move the image to press option and the minute I move stamp image, it starts moving around image as if there are two pictures the

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  I can send screenshots at all (for example, dialog boxes) if it would be helpful to understand the question, I'll have.

  Any help would be greatly appreciated!

  Thank you.

  They used to have a feature called 'Useful response', but in my view, which has not been restored yet since they have recently updated the forum software. No problem. Just trying to help you.

• I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. The whole shebang

  I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. Also, the entire workspace is greater and the tools of icons so that they does not fit in the screen... Any body can help?

  If your running windows make sure you have the latest device driver for your graphics card installed.  All entries must be selected and be on a black background, but you should be able to see is that the text.

  

• whenever I try to use the windows fax and scan, I have this message:

  whenever I try to use windows fax and scan, I have this message: Windows fax and scan cannot access your documents folder. Please, make sure that windows fax and scan can access this folder. How I do that?

  Hi Mohamed

  Thanks for your posting in the Microsoft community

  You can check if you have my documents in C:\Users\ (username) \My documents correct location.
  If the problem persists, you can deactivate and then activate Windows Fax and consolidated expansion of print and Document services from the windows on or off check and option features if this solves the problem.

  You will need to disable the function, and then click OK. Now open Windows Fax and Scanand check. Yet once activate the Windows Fax and Scan and check if you experience the same problem.

  See the link below to display the window for the deactivation and activation windows fax and scan under Print and Document services and check option.
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

  OR

  Just find a hidden file called 'fax' at c:\users\rich\Documents\. I have
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• Organizer of items 12 crashes whenever I try to use the Photo mail function. Has anyone encountered this bug?

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  This is obviously a bug in the program and needs fixing. Another person met it and found a solution. (I might add that the same accident happens if I try to use the function "Attachments").

  Hello

  You are running on a Windows system?

  If so, use windows Explorer to access one of the following files depending on your system.

  64-bit system: "C:\Program Files (x 86) \Adobe\Elements Organizer\PhotoshopElementsOrganizer.exe 12.

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  Right-click on this file and select run as administrator and try again your email.

  You have only to do once.

  Good luck

  Brian

• My keyboard types numers whenever I try to use the alphbet. I can use the on-screen keyboard.

  I am running Windows XP on a DELL DESKTOP computer. I tried everything I can think of to solve my problem. I tried a new keyboard, virus research and still I can't type a note, letter or e-mail using My DELL keyboard.

  Hello

  1. What is the brand and model of the keyboard?

  I suggest you to follow these steps and check if that helps:

  Method 1:
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  Method 2:
  Try to perform the clean boot and check if it helps:
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  It will be useful.

• InDesign CS5 crashes when I try to use the tabs

  This just started happening, and I can't understand it. No matter if I use the shortcut of tabs or go to Type > tabs.

  Does anyone else have this problem?

  You have problems in the new files, too? In the affirmative, replacing the prefs could help, and I recommend you read replace your preferences for instructions on how to back up and do it manually, in which case it does not solve the problem. If the problem is related to a single doc, it is probably corrupt, and following the instructions to remove minor corruption by exporting could help.

• I just installed Adobe CreatePDF desktop printer, when I try to use from Word or Excel, it does not work.  The print queue Adobe says "error" in the status display.  I uninstalled and reinstalled.  Any ideas of what to do next?

  I just installed Adobe CreatePDF desktop printer on a Windows 7 PC at home.  When I try to use Word or EWxcel, it does not print.  The queue of the Adobe print device reports an "error" in the status column.

  The CreatePDF desktop printer is removed. Please visit https://forums.adobe.com/docs/DOC-5131 for more information.

• I can't find purchase modules file in my computer so I can't import into Lr I have try to use Adobe Extension, but it still does not.

  

  It presents in the creative cloud it was installed but I can not find the file in the download folder or anywhere else. What should I do to install this in my Lr.

  I try Adobe Extension but doesn't have too much work.

  We have identified a delay in obtaining products on Windows machines, in which case a reboot is required to start the installation of the product. We are investigating this. For Lightroom products, it is best to use only the CC Desktop App - available from http://creative.adobe.com/products/creative-cloud, rather than the extensions Manager.

• Just updated Firefox updated itself. Does not connect to the web sites when the mouse does not move. This all started after the update installed. PS there are more slow too

  nones

  Yes it's true. You just need to download the .exe file top of page (Firefox Setup 25.0.1.exe).

  Save it to your computer, double click and you should get a wizard to guide you through the installation.

• Photoshop crashes when you try to use the text tool.

  Whenever I try to use the text tool, my Photoshop crashes. I have to force it to close, and then restart.

  It's not frustrating!

  You can try posting in the forums of Photoshop. This problem was reported by other customers here http://forums.adobe.com/message/4412711#4412711. You can also contact an agent of the customer support by phone or chat from the link Mandhir lists in its http://helpx.adobe.com/contact/response.

• always says service unavailable when you try to use the apps

  Hello

  I have a HP Photosmart 5510 and whenever I try to use the said apps try not available service later. I can't connect at all more to him.

  Alright. Press the wireless button and press 'Print report' or 'Print Info', it should print a network configuration for you page.

  After that you have, we will need to access the built-in Web server (EWS) printers. You can do this by entering the IP address of printers (from the Network Setup page) browser press and the address bar type.

  Once there, press the 'Network' tab at the top of the page. From there, you'll want to click on the button "IPv4", on the f-side of the page. It will be there for wireless and wired, so make sure you click the one for you, but you are connected. If you do not see "IPv4", you should see 'Networking', press and press "Network Address (IP).

  Then, you click the small round button next to "Manual"IP address", and then fill in the IP address, subnet mask and default gateway using the information available on the network configuration page.

  For the primary or the preferred DNS server, you will want to enter 8.8.8.8.

  For secondary school or another DNS server, you will want to write 8.8.4.4.

  Click on apply and when the message appears saying that the changes have been applied, press 'OK '.

  Press the power button on your printer, wait that it completely power off and press it again to power it on.

  Let me know if that solves your problem.

• "unknown error has occurred" when you try to use the Photo merge into LR CC

  With the help of LR CC on OS X 10.10.4.   Whenever I try to use the command 'Merge Photo' for panorama or HDR, I get an error message saying "unknown error occurred".  If I take the images in PS as TIFF, then merge with one pano or HDR works fine, but I want to use LR to keep the dng files.  I raised this question in a chat session with Adobe on May 22, when I was told it would be fixed in the next version of LR CC - next release didn't solve the problem, I still get the same error (case #0186669986).  Question raised again in another session of chat with Adobe rep July 16 - as requested, I have downloaded a game of my images that is generating the error, but have had no response (case #0186848023).  Got no response from Adobe on this question, how it solved? --are there patches there?

  Thank you

  John Eaton

  Please update the latest Lightroom update, which is 2015.5.1

  Lightroom CC now available 2015.5.1

  Also, do us if this is useful when you run the action.

  Kind regards

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• I have a MacBook Air, the BONES of yosemite, the Photoshop 12.0. Adobe Updater tells me that I have an update available (12.0.4). Whenever I try to download the update, I get the error message: "there was an error downloading this update. Exit and try aga

  I have a MacBook Air, the BONES of yosemite, the Photoshop 12.0. Adobe Updater tells me that I have an update available (12.0.4). Whenever I try to download the update, I get the error message: "there was an error downloading this update. Quit and try again later. "I tried several times without success.  What can I do to install the update?  Thank you!

  Help > Update function no longer works.  You will need to go to updates and download updates for your version and Psalm

  I'll help you get started with the CS5 update. Adobe - Photoshop: for Macintosh: Adobe Photoshop 12.0.4 updated for Adobe Photoshop CS5

  Gene

• Since this morning my Thunderbird is not - responding whenever I try to open or send an email it is not responding and is very slow and I have to close it. Difficulty?

  Since this morning my Thunderbird is not - responding whenever I try to open or send an email it is not responding and is very slow and I have to close it. I tried to delete the global-messages - db.sqlite but it does nothing. Any ideas?

  Check if this happens in safe mode:

  • Safe mode

  Did you try to compact your email?

  • Compact

  And the record of repair?

  • Click with the right button of the mouse on Inbox > > Properties > > File Repair