Windows Vista Home Premium SP1 - multiple windows program or service failures after Windows Update June 17, 2011

Similar Questions

• Windows Vista Home Premium SP1, NEVER been able to update

  I have problems with the update. I've never been able to update Windows since I bought this computer in September 2009.
  I have Vista Home Premium SP1 (was pre installed)
  I have CA Security Center
  I've also tried the auto detects in the LAN configuration but still does not. Also turned and on the update command in the command prompt.
  Does anyone else have an idea? It is slowly driving me crazy and I should have settled this long time.
  Please I need your help

  Thanks Ness

  Have you tried the methods of resolution 1 and/or 2 in http://support.microsoft.com/kb/900936 yet?

  If still no joy, try to do a Reset by http://support.microsoft.com/kb/971058. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Vista Home Premium SP1 NEVER been able update error 8024402C

  I have problems with the update. I've never been able to update Windows since I bought this computer in September 2009.
  I have Vista Home Premium SP1
  I have CA Security Center
  I've also tried the auto detects in the LAN configuration but still does not. Also turned and on the update command in the command prompt.
  Does anyone else have an idea? It is slowly driving me crazy and I should have settled this long time.
  Please I need your help

  Thanks Ness

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• If I have windows vista Home Premium 32 bit genuien instalation in my laptop after how I can to update or upgrade in Windows Vista Home Premium 64-bit

  If I have windows vista Home Premium 32 bit genuien instalation in my laptop after how I can to update or upgrade in Windows Vista Home Premium 64-bit

  If I install windows vista Home premium genuine in my laptop after how I can to update or update 64-bit of Windows Vista Home premium 32 bit

  If I install windows vista Home premium genuine in my laptop after how I can to update or update 64-bit of Windows Vista Home premium 32 bit

  Hello

  You are unable to update or upgrade Vista 32 bit to 64 bit of Vista.

  32-bit to 64-bit, or 64 bit to 32 bit is done by a new installation using a full version of the operating system.

  32-bit and 64-bit are different operating systems.

  See you soon.

• Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100

  Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100

  Cannot install SP2 (KB948456 - X 86) on a laptop Vista Home Premium 32 bit SP1 with all updates of Windows installed.  Quickly fails after it starts with error 0x800b0100 in the system log.  It's a fully verified SP2 full download.  I did a full chkdsk /r who fixed some issues.  Removed AVAST.  A running Fix It tool that fixes the problem with crypt services.  Scanned for malware with MRT.  Scanned for malware with MalWareBytes.  Scanned for rootkit with the McAfee tool.  Run the sfc/scannow, that signals mistakes.  The CBS. Partial contents of the LOG file (see KB972036):

  2014-03-18 11:59:36, CBS NonStart info: success, start, treatment not required, as expected.
  2014-03-18 11:59:36, info CSI CSI 3222024 (0x00312a08) store initialized 00000005
  2014-03-18 11:59:36, CBS Session info: initialized 30360259:262197728.
  2014-03-18 11:59:37, info CBS SPI: Parent KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000 to SP2 package with install state 7
  2014-03-18 11:59:37, CBS Session info: 30360259:262197728 finalized.  Reboot required: no
  2014-03-18 11:59:37, CBS Session info: initialized 30360259:266957728.
  2014-03-18 11:59:38, CBS brand store corruption flag because of package info: Package_for_KB972036 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.2.0. HR: 0x800b0100
  2014-03-18 11:59:38, error CBS SPI: (CSPICbsClient::EnumPackages:156) cannot open the package hr = 0x800b0100
  2014-03-18 11:59:38, error CBS SPI: (CSystem::EnumerateCbsPackages:313) could not complete CBS package list hr = 0x800b0100
  2014-03-18 11:59:38, CBS Session info: 30360259:266957728 finalized.  Reboot required: no
  2014-03-18 11:59:38, info CBS SPI: could not enumerate the packages CBS
  2014-03-18 11:59:38, error CBS SPI: (GetLatestVersionFromCBSStore:135) ATL exception hr = 0x800b0100
  2014-03-18 11:59:38, error CBS SPI: (CSPCInstallTask::ApplicabilityScan:712) could not get the latest version of VistaSP2.

  KB948465 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18005 hr = 0x800b0100 store

  System will not install KB972036 - States does not apply.

  Referring to 956702 KB notes that the http://go.microsoft.com/fwlink/?LinkId=167357 link that needs 32-bit is 64-bit.  In addition, it specifies SP2 - which obviously I do not have.  But I manually downloaded the apparently correct tool and ran it - get does not apply.

  Hi John,.

  Apologize for the delay in response. Please try the steps as described in the following article:

  Windows Update error 800b0100

  Back to us for assistance.

• Bluetooth - HP Touchsmart IQ772 Vista Home Premium SP1 software license file

  A couple of weeks, I installed Driver Max and update the outdated drivers, blutooth, among them, identified by Driver Max, on my HP Touchsmart IQ772, Vista Home Premium SP1.  Since last week, I get this message every time I have log on or restart my computer. File not found Bluetooth software license. [2]. what this means and how do I stop this happening again?

  Thank you.

  I had the same problem after a registry cleanup on my touchsmart iq518a, don't know why it worked, but I fixed it by clicking programs and features in the control panel and uninstall the program "HP bluetooth." Everything still works perfectly and that the annoying message is no longer happens.

  Hope this helps

  Carpet

  Message edited by Knobby_103 on 04/24/2009 15:03

• Help! How can custom installation of Windows 7 from Vista Home Premium, I save my program files? Such as Microsoft Office, McAfee Internet Security etc?

  Hello
  Having some difficulty understanding what it is I should do before installing a new upgrade of windows 7. I have the disk to upgrade, but discovered only today I now have to perform a customized installation because I'm upgrading from vista home premium to windows 7 Professional.

  So, this means that all program etc. files must also be backed up as well as the usual save multimedia files, photos, etc..

  HOW HOW HOW do I save my program files for example office microsoft, mcafee internet sicurity? Is it as simple as the copy on a CD/DVD-R?

  IM so confused, please help!

  You cannot save programs and then copy them to another system.

  You must reinstall them from the original media. Make sure you have all the license keys you need to reinstall before you start.

• Vista Home Premium SP1 Reboot loop infinite, inaccessible Windows restore

  Problem: Update marked Service Pack 1 (I do not know the real KB #) sent my computer in an infinite loop.  After a reboot "3 3 0% complete configuration updates / don't turn off computer" appears and the percentage continues to 100%, the system reboots and repeat.  I left the computer to update last night and now he has been yet updated this morning.

  Is trying to solve: I studied what I can on this problem.  I tried to access the system restore via the following methods:

  1. Shut down the computer, restart the Advanced Boot Options screen boot mode safe.  Result: after the appearance of the logo windows at startup, the screen returns to the screen "Update Configuration".  This is the case on 'Safe Mode', 'Safe Mode with networking' 'Last good known Configuration (Advanced)' and "Directory Services Restore Mode" I have not tried other options in the screen options start
  2. Using the recovery DVDs I've done after the installation of Vista (circa Dec. 2006): result: restore option only includes the restoration of the recovery image of boot sector with a complete HD wipe factory-installed.  Not the restoration of the system of options available.

  Plug material: I have (obviously) Vista Home Premium installed above a factory installed Windows XP Media Center (SP2).  Partition 2 contains an area of recovery that will restore the original settings.  Another partition is Ubuntu, which is how I can log in and post this message.  Also:

  • Model: Compaq Presario SR2050NX Media Center
  • Processor: Intel Pentium D 2.8 GHz dual core
  • MoBo: ESC Asteropi 3
  • Chipset: ATI RC410
  • Southbridge: ATI SB400
  • Memory: 1024 M DDR2 - SDRAM (PC2-4200/PC2-4300/533 MHz)
  • HARD DRIVE: 250 GB
  • OS: Windows Vista editions Home Premium on XP Media Center SP2
  • Secondary to OS: Ubuntu 9.04

  Computing: Average
  
  Mood: upset

  My goal is to restore the system to a point before the installation of the update.  I didn't want to wipe the system and start over.

  Thank you
  TB

  Do a repair disc to do a repair system restore / boot:

  As is the case with most computers/laptops these days, they do not come with good Vista disc to repair only the recovery disks.

  As your grave in the category above, download the ISO on the link provided and make a bootdisk of it.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  You can make a tool to restart system, System Restore, etc. with it.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista repair disc.

  You can do a system restart tool, system, etc it restore.

  There is not a disk of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  If this does not work, now looking to relocate, because you have only the factory recovery disc.

  Mick Murphy - Microsoft partner

• error 0 x 80070246 when you try to install Vista Home Premium SP1. "Missing manifesto" and "Payload missing file" CheckSUR.log errors, running System Update Readiness too.

  I get 0 x 80070246 errors when you try to install SP1 for Vista Home Premium.

  After you run the system update readiness tool, I found the following errors in my CheckSUR.log

  =======================================================
  Preparation of control system was updated.
  Binary version 6.0.6002.22202
  Package Version 6.0
  2009-10-09 19:13

  Checking Windows Service Packages

  Checking of manifests package and catalogs

  Checking package Watchlist

  Watchlist checking

  Checking packages

  Control components store
  (f) clear CSI missing 0x00000002 WinSxS\Manifests\x86_microsoft-windows-msxml30.resources_31bf3856ad364e35_6.0.6000.16386_en-us_37881fc949e23021.manifest x86_microsoft-windows - msxml30.resources_31bf3856ad364e35_6.0.6000.16386_en - us_37881fc949e23021
  (f) CSI Payload file missing 0 x 00000000 jscript.dll x86_microsoft-windows-writing of scripts - jscript_31bf3856ad364e35_6.0.6002.22146_none_852abf080d834b3e

  Summary:
  Seconds executed: 1221
  Found 2 errors
  CSI shows lack Total count: 1
  CSI Payload file lack Total count: 1

  Unavailable repair files:
  winsxs\manifests\x86_microsoft-Windows-msxml30.resources_31bf3856ad364e35_6.0.6000.16386_en-us_37881fc949e23021.manifest

  =======================================================

  The newspaper CBS.log itself has several types of mistakes, too.  Here are some samples:

  -Errors 'M²;

  2009-10-09 21:10:27, info CBS SPI: from SPInstall
  2009-10-09 21:10:27, info CBS SPI: could not start the etl newspaper.  Continue without.  HR: 0 x 80070020
  2009-10-09 21:10:27, info CBS SPI: wave 0 detected
  2009-10-09 21:10:27, info CBS SPI: wave 0 installation. Subset of LPs taken in charge.
  2009-10-09 21:10:27, info CBS SPI: spent before due diligence
  2009-10-09 21:10:27, info CBS SPI: wave 0 installation. Subset of LPs taken in charge.
  2009-10-09 21:10:27, info CBS SPI: M² is not included in
  2009-10-09 21:10:27, error CBS could not initialize wrapper M²
  2009-10-09 21:10:27, error CBS could not define M² by default LCID of the system value

  -"Could not find the CixTarget Molok" errors.

  2009-10-09 21:29:25, CBS Plan info: package: Package_6_for_KB954366 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.3, updated: 954366-50_neutral_GDR, current: installed, pending: the default start: installed, planned: installed, targeted: installed, limit: installed, selected: default
  2009-10-09 21:29:25, error could not find the CixTarget for container package_for_kb954366_server ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.3.cat
  2009-10-09 21:29:25, DpxException hr = 0 x code 80070002 error = 0 x 020109
  2009-10-09 21:29:25, error could not find the CixTarget for container package_for_kb954366_sc ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.3.cat
  2009-10-09 21:29:25, DpxException hr = 0 x code 80070002 error = 0 x 020109

  -"ILLEGAL_CHARACTER" and more "Sqm" errors-

  2009-10-09 21:30:04, error CSI 00000022@2009/10/10:01:30:04.150 (F) d:\longhorn\base\lstring\lblob.cpp(2217): native STATUS_ILLEGAL_CHARACTER error of the function RtlTranscodeLBlobs expression: __rv. UcsCharacter! = (0xffffffff)
  [gle = 0 x 80004005]
  2009-10-09 21:30:21, error CSI 00000023 (F) HRESULT_FROM_WIN32 (582) #489176 # to Windows::ServicingAPI:CCSITransactionAnalysis_ICSIInventory:EnumDeploymentReferences(flags_=_00000003,_tlcid_=_@0x655fac0,_pszSubscription_=_(null), pszCodebase = (null))
  [gle = 0 x 80070246]
  2009-10-09 21:30:21, CBS WER info: generate report of failure for the package: VistaSP1-KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18000, status: 0 x 80070246, source of failure: other CBS, start state: 0, target State: 4

  
  2009-10-09 21:30:26, information CBS Exec: comprehensive treatment.  Session: 30034248:1278646622, package: VistaSP1-KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18000, hr: 0 x 80070246
  2009-10-09 21:30:26, State of the information system sleep restored CBS block: 0x80000000
  2009-10-09 21:30:26, CBS Session information: 30034248:1278646622 finalized.  Reboot required: no
  2009-10-09 21:31:30, CBS briefing: initialized 30034249:1690541326.
  2009-10-09 21:31:30, error CBS SPI: cannot write SQM data flow for the package status
  2009-10-09 21:31:30, error CBS SPI: cannot write SQM data flow for the package status
  2009-10-09 21:31:30, error CBS SPI: cannot write SQM data flow for the package status
  2009-10-09 21:31:31, error CBS SPI: cannot write SQM data flow for the package status
  2009-10-09 21:31:31, error CBS SPI: cannot write SQM data flow for the package status
  2009-10-09 21:31:31, CBS Session info: 30034249:1690541326 finalized.  Reboot required: no
  2009-10-09 21:31:31, error CBS doesn't have value of M² for the time of the scene
  2009-10-09 21:31:31, error CBS doesn't have the m value for the build number
  2009-10-09 21:31:38, CBS Session info: 30034249:748895326 finalized.  Reboot required: no
  2009-10-09 21:31:41, info CBS SPI: cannot install MS using the user interface.  HR 0 x 80070246
  2009-10-09 21:31:41, info CBS SPI: SPInstall terminating, return code 0 x 246
  2009-10-09 21:31:41, error CBS didn't M² value for parameters
  2009-10-09 21:31:41, error CBS failed to set exit code value M²
  2009-10-09 21:31:41, error CBS didn't M² for the SKU value
  2009-10-09 21:31:41, error CBS doesn't have the m value for the build number

  ------------------------------------------------

  I don't understand exactly how errors in the two newspapers are related, but my opinion is that, if I can solve my CheckSUR.log errors, CBS.log errors will disappear to, and then I might even be able to install SP1.

  Any help that can be provided would be greatly appreciated.

   

  1 person needs an answer

  For what is interesting, what I ended up doing to solve my problems was to re - install Vista with the 'upgrade' option, so I don't lose any of my files or desktop settings...

  After that, I had a few problems with my OS reinstalled with several (80 +) updates, SP1 and SP2 from catching up.  But overall these problems were minor compared to it, that I lived just to fix some missing files.

• An upgrade on the spot with a Vista Home Premium SP1 won't work...

  My Vista Home Premium has some problems such as the audio service starts do not. Microsoft sent me a Vista DVD but it is SP1 and I installed SP2. It will work yet? I want to perform and the upgrade on the spot, but it does not give me the option to upgrade... just do a custom upgrade which is really just a new facility.

  Any help is greatly appreciated!

  Ryan Ryan Kaskel Internet Consulting http://www.ryankaskel.com/ http://consulting.ryankaskel.com/ RyanKaskel.com

  You will need to uninstall SP2.

  The SP installed cannot be higher than the SP on the DVD; Otherwise, the operating system installed is newer than what's on DVD, and upgrade is not available...

  http://support.Microsoft.com/default.aspx/KB/948537

  How to uninstall Windows Vista service packs as a troubleshooting step

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  Above the tutorial shows you how to do a repair installation.

  See you soon. Mick Murphy - Microsoft partner

• Vista Home Premium SP1, Windows Update error 'WindowsUpdate_80070643 '.

  I accidentally posted this in the wrong fourms before, so I'm reposting here and crossing my fingers.

  I was scrolling pages and pages pf interwebs all day and my eyes is to look for bleeding :(

  When I try to install the updates, I always get this error "WindowsUpdate_80070643."
  Basically, when I type the shortcut in the start menu to use Windows Update it asks to update the update. It shows not all past installs or updates, although I know at some point it was working properly. When I click on the button update Update window closes and then comes back and says that there is an error.
  "Windows Update has encountered and unknown error" and the number above, 80070643.
  I searched high and low and tried the suggested fixes, including rename them the SoftwareDsitribution file to .old and try this way. That didn't work so I returned the file naming.

  I tried to uninstall my .net frameworks, I used the cleanup utility, I reinstalled back and forth and still nothing.
  I tried to collect the newspapers, but I can't find where they are registered. I tried to update the update with the stand-alone Installer, still nothing. I am really at my wits end here.

  Basically what happened is that the pc of my father was not updated, he always says it was like 30 or so important updates, but they have never been kept up-to-date. Well Finally, I had to do some work on PC of my mother and found the Vundo bug crushed it and then thought that I might as well check my dads. Installed Malwarebytes and it was there. I killed in safemode and thought everything would be fine. Pop on safe mode to go forward with updates and now always get this error, it is as if the update is looking for the update for herself, but is not find or don't want.

  Now, I see that both 1.1 and and 3.5 sp1 are installed, though, I'm sure that I also installed 1.1 sp1 too, but it does not show as such in the program uninstall area.

  But to see this TL:DR

  I ran FIXIT for .net Frameworks
  I ran the cleaner .net
  I have reinstalled all the versions of .net 1.1 - 1.1.sp1 - 3.5sp1
  I have a bald spot on my head now.

  Thanks a lot for your help in advance.

  1 person needs an answer

  If your father has allowed for the free trial of Norton expires and/or has not installed an anti-virus of replacement application, follow these steps: [1]:

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3 [2]

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the page following before otherwise connect the machine to a network or the internet and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  ===========================
  [1] If MOM's computer does not have an antivirus application installed, the above also apply.
  [2] if the computer came with a set of disks (typical of these days), there will be a hidden recovery partion (not to be confused with the Windows system restore) you use to reinstall Windows.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Vista Home Premium SP1 for Windows 7 64-bit

  I have a laptop HP HDX16 with T6400 2 dual processors 200Ghz and 4 GB of RAM... currently have Vista 64-bit with SP1... How much will it cost to upgrade to Windows 7, how long take and what is the best place to get the upgrade... My laptop has only 5 months at HP, but seems not to get the free update... thx

  This forum is on Windows Update, not the upgrade of Windows. Posting here instead: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• Windows update on dell 1521 laptop with vista home premium SP1

  Cannot download any modification, with the exception of windows defender updates. download progress meter shows 0% all the time and it cannot install updates. last updates have been made is 12/08. I have auto update turned off and I do it manually updates. I get an Error 8007000 b, but nothing on your microsoft site helps me with this error message. I use this SUITE for anti-virus, spam, spyware protection and there a fire wall which I tried to turn it off, but it does not matter still can not download updates. Please help, I am running out of options to try. I also checked on installed updates and nothing in this list on computer is required/recommended updates on windows update, when I do the search.

  Hi tdigiannurio,

  Thanks for posting your questions to answers.microsoft.com

  Here is some information that should help you with this error.

  If you receive the 8007000 b error when you try to install Windows Vista updates, the Windows file system transaction log is damaged. The transaction log is used by the Windows file system to recover when a file error occurs. To correct this error of update, you clear the log. Here's how:

  To clear the file system transaction log

  1. Click the Start button. In the Search box, type command prompt, and then, in the list of results, right-click command promptand then click run as administrator. 2. In the command prompt window, type fsutil resource setautoreset true C:\. (This assumes that C: is the drive on which Windows Vista is installed. If Windows is installed on another drive, change the drive accordingly letter.) 3. Restart your computer. 4. Download and install the update again.

  If the problem persists after you follow the steps above, go to the Center of Support Windows Update website to try to find more information about the error code or to request support by e mail.

  Let us know if it helps to address the known issue or if additional assistance is needed.

  Kind regards

  Debbie
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When I try to back up my computer using windows 7, it does not recognize the dvd in the player as a removable device. I had windows vista Home premium sp1 without any problem. I have compaq presario sr-5610f

  Compaq presario sr5610f

  How is your question about the Windows Update feature? Posting here instead: http://social.answers.microsoft.com/Forums/en-US/w7performance/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• How to send & receive a fax. I use vista Home premium SP1. and I found no option in all programs for the fax

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • Fax
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  FAX not available in Vista Home Basic or Home Premium. It is available in complete edition,
  Extreme and business.  Microsoft doesn't have a download of the feature to add to the Home Premium version.

  You might want to consider Snappy Fax at a low cost:
  http://www.snappysoftware.com/

  or the free version of BVRP:
  http://www.usr.com/BVRP/bvrp.asp

  or a full BVRP Classic Phone Tools 9: $29.90
  http://www.shop.Avanquest.com/USA/PR...S_CPT_homepage

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.