Solutions and problem reports

Similar Questions

• A way to find my previous questions and problem reports?

  Is it possible on this forum to find my previous questions and problem reports? Since viewing a question earlier today, I found the greater PART of the answer and would like to add that I found the question, without waiting for someone else to answer. I can't remember the title I gave to the previous question, or I would use this title in the search for it.

  Information troubleshooting below is most relevant to a previous problem that this question.

  Contributions my link on main page of the forum should display a list of all your job offers.

  See the search in this forum for your username under "posed by".

• After windows auto updates can't open Internet Explorer, but can open firefox. Vista Home Premium, CA Security Suite. Can do system restore and get on, but it will update the next day and problem reports.

  I get a popup to firewall this tells me Internet Explorer tent to access internet I click on allow but get no results. Then I get this page can not be displayed, and you are not logged as an administrator

  Hi Snoopy65,

  Welcome to the Microsoft Answers site!

  Perform a system restore and then try to install each updates manually one by one. Each time that you install the update, restart the computer. Take note of the update that is causing the problem and let us know. We will be in a better place to help you if we know the exact update which is causing the problem.

  To run the system restore

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• "Problem reports" and Solutions do not work

  Running Vista Home Premium.  Under "reports on the problems and Solutions:

  1. "check the new solutions" is gray
  2. 'see problems to check' is gray
  3. "view problem history" is gray
  4. "change" works.  The parameter is set to "look for solutions automatically (recommended)".
  5. "history of solution and problem of Cloar" is grayed out
  It is said there is no solution found - but he says also last checked on September 27, 2008 (it's now July 2009).
  I am the administrator and just to be sure I tried to "run as Administrator".  Nothing different.

  Check that the error reporting Service is running. Type services.msc in the search box on the Start Menu, open the Services Console, scroll the Windows error report and double-click it. If the service is stopped, start it and change the Startup Type to automatic. Jim - MVP Windows Live - moderator of the Forum - live a care - Live Mesh - Microsoft Security Essentials

• "Problem reports and Solutions" does not

  After scoring in my Windows Vista machine, I am bombarded with notifications "Problem reports and solution" does not. I tried to disable the service, but I still get notifications. I can't find PRS in the control panel. In the event viewer, I found the following:

  Error
  Log name: Application
  Source: Application error
  Event ID: 1000

  WerCon.exe application, version 6.0.6002.18005, time stamp 0x49e026db, module wercplsupport.dll, version 6.0.6000.16386, time stamp 0x4549d345, exception code 0xc000001d, offset error 0x000000000000ce84, 0xda0, failing application start 0x01cd140e4c7b7770 process id failed.

  I can't confirm or deny that usrename of the local administrator account has been changed. It is quite possible. I know that usernames on the pc have been changed to instead of creating new user accounts. I just can't confirm if one of these accounts was a local administrator.

  Any help would be greatly appreciated. It is a major pain in the back.

  SG

  Hello

  1. Your computer is connected to a domain?

  2. don't you make changes to the computer until the problem occurred?

  I suggest you to see link below and check if it helps.

  Windows Error Reporting and reports on problems and Solutions feature in Windows Vista: http://technet.microsoft.com/en-us/library/cc709644(v=ws.10).aspx

  Hope this information is useful.

• Do I really need to download Windows Vista SP1, if I already have SP2? Problem reports and Solutions says to download.

  I ran, "Find new solutions", in the problem reports and Solutions and a new solution was found for Blue error screen and he recommended that I have download Windows Vista SP1. I have SP2, so I need to download the old version too?

  Hi JJ,

  I took the lead and it moved to the Performance and maintenance Forum. In response to the original question don't you're useless to download SP1 again since you have installed SP2. However, it would be preferable to follow with PA support to troubleshoot the Stop Code you receive.

• Problem reports and solutions providing incorrect information because of Adobe.

  There seems to be a problem with Adobe Reader X generating a crash and an error when it is stopped. Windows "problem reports and solutions" said Adobe updates are available, but they are not and the version of the player is the last. This question is also on the Adobe forums.

  In reality, Adobe Reader seems to work OK so why it generates this error I do not know.

  This is the Windows error reporting,

  Signature of the problem
  Problem event name: APPCRASH
  Application name: AcroRd32.exe
  Application version: 10.1.1.33
  Application timestamp: 4e64e4e2
  Fault Module name: AcroRd32.dll
  Fault Module Version: 10.1.1.33
  Timestamp of Module error: 4e64f98b
  Exception code: c0000005
  Exception offset: 000218f8
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 2057
  Additional information 1: fd00
  More information 2: ea6f5fe8924aaa756324d57f87834160
  Additional information 3: fd00
  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  See,
  http://forums.Adobe.com/message/4028803#4028803

  I run Vista and MSE only and tried Adobe Reader X on a clean install with the same error.

  Hello

  You can see this article which talks about known issues with drive X.
  http://kb2.Adobe.com/CPS/877/cpsid_87775.html

  See also:

  http://kb2.Adobe.com/CPS/860/cpsid_86063.html

  If the problem persists, contact support Adobe as mentioned above.

• How do I remove an element in Windows Vista "Problem Reports and Solutions"?

  I have this problem here in my pc which is said in the "Problem Reports and Solutions" window, "Antimalware Service Executable" which seems to be irremovable. Even if I click on 'Clear the problem and the solution of history' it does not disappear, it just says: "cannot delete the 1 article.

  Help, please

  I checked again and what da you know... it's GONE already as he was not there. u

  Thanks for the 1 Viewer. ALT + 0252 = u

  Try the steps mentioned in the article

  http://www.calendarofupdates.com/updates/index.php?showtopic=13967

• problem reports and solution:

  my window vista show me problem reports and solution, but it doesn't give me any solution. Tell me how can I solve this issue?

  How to fix Windows Update, Microsoft Update and Windows Server Update Services installation issues:
  http://support.Microsoft.com/kb/906602

  1. see the "need help?" Tell us what problem you are having"section of http://support.microsoft.com/ph/6527

  2. you cannot install some programs or updates
      http://support.Microsoft.com/kb/822798

  3. check your WindowsUpdate.log (% windir%\WindowsUpdate.log) to find errors associated with the download/install.

  How to read the WindowsUpdate.log file
  http://support.Microsoft.com/kb/902093

  3 b. errors compared to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 or go to http://windowsupdate.microsoft.com > click on help and Support link in the left pane > solve problems on your own.

  ================

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

  ================

  Launch a collateral request for assistance free Windows Update:
  https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Displays error message the problem report for this solution has been deleted or modified on the computer and is no longer available installation multifunction printer

  Original title: solve PC issues icon

  install your all-in-one printer driver, then click on it, then it will take you to a screen that indicates the problem report for this solution has been deleted or changed on this computer and is no longer available. But since it is presented as a problem, it's not going to disappear.

  Hello
  1. What is the brand and model of your computer and the printer?
  2 did you change on your computer before this problem?
  3. the printer is working correctly?

  4. are you clicking on a program from the printer or printer driver file?

  Look for error messages in the device to the printer driver manager.

  a. Click Start.

  (b) in the search box, type Device Manager.

  Follow the suggestions and see if it works very well.
  Method 1
  Check if the problem persists in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After a troubleshooting follow step 7: reset the computer to start as usual

  Method 2
  You can uninstall and reinstall the printer and see if it works very well.
  Install a printer
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  See also:
  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

• Problem recurring in windows problem reports and Solutions to hpslpsvc32.dll

  I have a HP Photosmart Premium C309g-m printer with a wireless connection to my desktop PC running Windows Vista Home premium with service pack 2. When I turn the PC on a message come saying that windows may help resolve computer problems. When I look in the Solution and the problem of Windows Center under the information on other problems and then view the history of the problem there are a problem listed. This tells me that host process for Windows Services has stopped working.

  The details are:

  Product

  Host process for Windows Services

  Problem

  Stopped working

  Date

  06/01/2012-22:45

  Status

  Solution available

  Signature of the problem

  Problem event name: APPCRASH

  Application name: svchost.exe

  Application version: 6.0.6001.18000

  Application timestamp: 47918b 89

  Fault Module name: hpslpsvc32.dll

  Fault Module Version: 140.0.323.0

  Timestamp of Module error: 4b63e260

  Exception code: 40000015

  Exception offset: 0002c 089

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  The underlined line seems to indicate that the HP dll file is causing problems although everything seems to work Ok with regards to printing. What is he trying to tell me and what I have to do something?

  Hello Brian

  If your up, try to uninstall the software using the "scrub". The method of "scrub" clean HP printer drivers and withdraw completely from the system. This should allow a new installation of the software. Just follow the instructions below:

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  Complete software features Photosmart C309g

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  Complete software features Photosmart C309g

  10. run the download to reinstall the printer

• Try to activate Vista's problem reports, but get the message "Windows incident reports are disabled." and some settings are managed by your system administrator

  Original title: trying to activate the Vist problem reports, but get message "Windows problem reports are disabled."

  "Windows problem report is disabled." I can't activate the problem reports and Solutions on my Windows Vista computer.  When I click on "Change settings", I would be prompted with the following message if poster "some settings are managed by your system administrator."  It's personal PC at home.  I don't know how to activate it.  I already went to political group & register to adjust some settings.  But still unable to activate this.

  All settings are disabled as this.

  This problem only recently.

  Method 1

  System Restore does not work.

  Method 2

  Disable the antivirus software does not work.

  But after some research, I realized that the problem could be due to a recent installation of a PC anti-frustration software called Soluto (the star was "Activate Crash Handler Soluto").  It worked after that.  After uninstalling, I rebooted the PC system.  After the reboot, I checked the reports on the problems and Solutions and found I could now adjust advanced settings.  I have also reinstalled the software, Soluto and ensured that this time, "activate Crash Handler Soluto" not was not checked (i.e. enabled).

• I just installed Firefox 6, and the report does more - the same problem you had with Firefox 5. What is going on?

  You prompted me to install Firefox 6 tonight, because it addresses serious security/stability problems, but when I did this, the report icon has disappeared from the address bar. Reinstall the latest version of the report was corrected not it.
  It's the same thing with Firefox 5 a few months ago, and it has taken report per week to develop a new compatible version.
  Why this happened again? You not check this before launching new versions? Or, why at all not least we warn in advance that some programs will not work for X days? I prefer to be without the latest Firefox for a week or two, and no report - not least because that my Bank, I have to use the report.

  Please advise as soon as POSSIBLE.

  Malcolm Oliver

  This is the link in the message that Trusteer sent me today. I have updated and works great so far.

  Please contact the Support technique Trusteer.

  We are pleased to inform you that a version of the report that supports Firefox 6 has
  been released and is now available for download in the following link:
  http://download.Trusteer.com/NkuiAcruiKc/RapportSetup.exe

  Please be sure to restart your computer once the installation process
  completed.

  Please note: this version of the report is currently a beta version. We'd
  appreciate any comments you may have about this version.

  If the report indicates that the version of the report that you are trying to install is older
  than the version already installed, follow these steps:
  1. choose uninstall report
  2. When prompted, select 'delete all user settings '. Please, assisted by the
  suite of image: http://consumers.trusteer.com/files/images/uninstall.jpg
  3 reinstall the report from the link above.

• Windows Problem Report requested I uninstall and reinstall Adobe Flash Player

  Adobe Flash Player problem report not working does not properly uninstall is fine, but entered in reinstall it and won't let me no and says I need Flash player to do. Bit confused I've only followed links windows according to the problem report.

  Help!

  How to do:

  http://kb2.Adobe.com/CPS/141/tn_14157.html

  Uninstall Flash by using the uninstall program Flash Adobe link above.

  Flash is sometimes corrupted.

  http://get.Adobe.com/flashplayer/?promoid=BUIGP

  Reinstall Flash, after 1st unchecking / uncheck the toolbar Google download option there.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  It comes with Vista, upgrade install and activate Forum.

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/threads

  They will help you with your question IE in Forum Internet Explorer above.

  See you soon.

  Mick Murphy - Microsoft partner

• How can I find my story troubleshooting and error reporting on Windows Vista?

  Here are the questions that an analysis report showed that take up too much disk space.

  Maybe it's the "reports and Solution of the problem" in the control panel. There is link in the left pane 'Clear history of solution and the problem' and 'view problem history.