Problem reports and solutions providing incorrect information because of Adobe.

There seems to be a problem with Adobe Reader X generating a crash and an error when it is stopped. Windows "problem reports and solutions" said Adobe updates are available, but they are not and the version of the player is the last. This question is also on the Adobe forums.

In reality, Adobe Reader seems to work OK so why it generates this error I do not know.

This is the Windows error reporting,

Signature of the problem
Problem event name: APPCRASH
Application name: AcroRd32.exe
Application version: 10.1.1.33
Application timestamp: 4e64e4e2
Fault Module name: AcroRd32.dll
Fault Module Version: 10.1.1.33
Timestamp of Module error: 4e64f98b
Exception code: c0000005
Exception offset: 000218f8
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160

See,
http://forums.Adobe.com/message/4028803#4028803

I run Vista and MSE only and tried Adobe Reader X on a clean install with the same error.

Hello

You can see this article which talks about known issues with drive X.
http://kb2.Adobe.com/CPS/877/cpsid_87775.html

See also:

http://kb2.Adobe.com/CPS/860/cpsid_86063.html

If the problem persists, contact support Adobe as mentioned above.

Tags: Windows

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