Problem recurring in windows problem reports and Solutions to hpslpsvc32.dll
I have a HP Photosmart Premium C309g-m printer with a wireless connection to my desktop PC running Windows Vista Home premium with service pack 2. When I turn the PC on a message come saying that windows may help resolve computer problems. When I look in the Solution and the problem of Windows Center under the information on other problems and then view the history of the problem there are a problem listed. This tells me that host process for Windows Services has stopped working.
The details are:
Product
Host process for Windows Services
Problem
Stopped working
Date
06/01/2012-22:45
Status
Solution available
Signature of the problem
Problem event name: APPCRASH
Application name: svchost.exe
Application version: 6.0.6001.18000
Application timestamp: 47918b 89
Fault Module name: hpslpsvc32.dll
Fault Module Version: 140.0.323.0
Timestamp of Module error: 4b63e260
Exception code: 40000015
Exception offset: 0002c 089
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
The underlined line seems to indicate that the HP dll file is causing problems although everything seems to work Ok with regards to printing. What is he trying to tell me and what I have to do something?
Hello Brian
If your up, try to uninstall the software using the "scrub". The method of "scrub" clean HP printer drivers and withdraw completely from the system. This should allow a new installation of the software. Just follow the instructions below:
Of the Original installation CD:
1. Insert the CD in the drive and then cancel Setup
2. open my computer and click right then on the CD from the drive and select open
3 open the Util folder
4 open the CCC folder
5. run the L4uninstall.bat
6. once the uninstall is complete, restart the computer
7 run the Accessories\ System Tools Disk Cleanup
8. download and install the latest version of Adobe flash player
http://get.Adobe.com/flashplayer/
9 download drivers and full software features
Complete software features Photosmart C309g
10. run the download to reinstall the printer
If the software has been downloaded and extracted to your system:
1. type % temp % in the field of race
2. Locate and open the folder starting with 7z (example: 7zS2356)
3 open the Util folder
4 open the CCC folder
5. run the L4uninstall.bat
6. once the uninstall is complete, restart the computer
7 run the Accessories\ System Tools Disk Cleanup
8. download and install the latest version of Adobe flash player
http://get.Adobe.com/flashplayer/
9 download drivers and full software features
Complete software features Photosmart C309g
10. run the download to reinstall the printer
Tags: HP Printers
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