[SOLVED] Firefox crashes at startup (even in Safe Mode)

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• Firefox crashes at startup, even in safe mode

  Firefox has just started to crash at startup, even in safe mode.

  I also tried to create a new profile (which Firefox let me do), but it crashed as soon as I tried to use the new profile.

  The only way I could get it to start is putting him to work offline, which is obviously not very useful.

  Here are a few crash IDs:

  BP-d5fc34cb-2f6b-48CE-8327-ceb2c2151011
  BP-e2667a62-9301-414C-894e-bd5fc2151011
  BP-bce19f5e-30f5-47D8-8c48-8976b2151011

  BP-c11bab84-69e6-4516-b3a5-8f50f2151011

  The last ID is for is the first crash I got, which didn't happen at startup.

  Thanks for the tips. I still don't know what was wrong, but a restart of the computer has set.

• Firefox crashes on startup (even in safe mode) and no sessionstore.js file to edit.

  After a system restart through Firefox it seems to act strangely, it crashes as soon as I open it. Tab says 'connection '.... ", but he has finally just stops responding.

  Safe mode does not either, but private browsing is correct (which of course I would rather not use mainly).

  I had a few tabs open and I suspect one of them could be a pain for the restoration of session to open it, so I thought I would try to hang on the sessionstore.js but unfortunately I apparently do not have a.

  I tried to activate the function "ask before restoring tabs" but that did not help either.

  You can try to set Firefox to open a blank page on startup and see if that fixes the problem. Go to tools-> Options, general tab and the value "when Firefox starts:" to "show a blank page".

  You can always switch back to "show my windows and tabs from last time" once the crash is resolved.

  If it turns out that a specific page was the cause of the crash, and you're ready to share the URL, please report it here. Thank you!

• Can someone tell me what does this crash id: bp-bdb72915-469b-44a1-a70a-083572111111--firefox continues to crash at startup, even in safe mode

  Firefox crashes at the start even in safe mode (I had also earlier tried to disable the plugins and addons)

  Your crashreport:
  
  https://crash-stats.Mozilla.com/report/index/BP-bdb72915-469B-44a1-a70a-083572111111
  
  8.0 Firefox crash [@ DbgBreak]
  
  This seems to be a Roboform. To resolve this problem, install the latest version of Roboform 7.6.2.

• There will be a fix for Firefox 8 crash at startup, even in safe mode?

  I always use Win XP. Yesterday, when I was invited in FF7 to upgrade to FF8, I did. Now I can not access FF at all, because it crashes at the start even in safe mode (when I click on the logo of FF & hold down the SHIFT key). There will be a solution for this? Or I have to go back to FF7, which crashed only periodically? If I need to go back, where can I access a download? I am providing the accident four last ID, starting with the most recent. I can provide more if necessary.

  using roboform? If so check if you have not the version 7.6.2 or later?
  Create a new profile as a test to see if your profile is the source of the problems.

  See "basic troubleshooting: a new profile:

  • https://support.Mozilla.com/kb/basic+troubleshooting#w_8-make-a-new-profile

  There may be extensions and plugins installed by default in a new profile, so check that in "tools > Modules > Extensions & Plugins" in case there are still problems.

  If this new profile works then you can transfer files from the old profile to the new profile, but make sure not to copy corrupted files.

  See:

  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  See:

  • http://KB.mozillazine.org/Firefox_crashes
  • https://support.Mozilla.com/kb/Firefox+crashes

  If you have submitted incident Breakpad reports then validate the ID of one or more reports of incidents Breakpad (bp-xxxxxxxx-xxx-xxxx-xxxxxxxxxxxx). You can find the ID of the crash on the topic submitted reports: page crashes. You can open the topic: blocking the page through the address bar, you open a Web site.

  See:

  • http://KB.mozillazine.org/Breakpad (Mozilla Crash Reporter)
  • https://support.Mozilla.com/kb/Mozilla+Crash+Reporter
  • https://developer.Mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

• Firefox constantly crashes at startup, even in safe mode

  I am a novice... Firefox keeps crashing on start-up... Please help.

  You can try to reinstall and make sure that the version is up-to-date. Also check all listed here: update of Firefox and software

  If it does not try and the accident still occurs in safe mode, try to get help with your ID of accident on the link here: getting help with crash ID

• Firefox 8 crashes on startup - even in safe mode

  Basically... is it not working anymore... just an instant crash reporter window. So I get back 7?

  Please install the latest version of Roboform 7.6.2 and try

  • www.RoboForm.com/support/News

• Firefox crashes on opening even in safe mode, so I can not set all the parameters - Crash ID: bp-6c9dc360-32db-4a34-968b-9474f2121230.

  I have a windows 64-bit computer that is running Windows 7. In recent months, Firefox has been crashing on opening - opening occasionally on the profile of my husband, but not mine. I now use IE9 running as administrator but would prefer to use Firefox.
  I can't adjust the settings, plugins etc that I can't open the program at all. After the first attempt, I go to the Task Manager and stop firefox.exe. Then when my next attempt to open I get the error again. I sent off the coast many reports of incidents at Mozilla.
  see you soon
  Sharon Beeston
  Australia

  Hello
  I found my profile.ini for Firefox file by using the information in your message *http://kb.mozillazine.org/profiles.ini_file. There were 2 profiles in the ini file, so I deleted one and kept the other one who had the same name as the folder profile and saved the ini file. Bingo-test - Firefox works! I think the graphics card driver update helped also that IE works properly now as well.

  Thanks for your help.
  see you soon

• Firefox crashes at startup upward in safe mode

  BP-1e543bed-a2a5-465A-957a-071df2120223

  your crash report saying that you use Firefox 9.0.1 and this accident may be fixed on the latest version of Firefox. You can do an upgrade and try?

  • getfirefox.com

• Firefox crashes at startup, even after complete reinstallation. No add-on.

  Everytime I open FF, it freezes completely within 5 seconds. I uninstalled and reinstalled, I deleted all traces of its data using Revo uninstaller & FF, then reinstalled and still get the same results. I saw where malware can cause this kind of problem, so I ran full scans with Microsoft Security Essentials, Malwarebytes, security of Microsoft and Kaspersky Security scanner Scanner. They all came clean.

  I would love to submit an accident report, but apparently these accidents are not generating them. The only thing in AppData\Roaming\Mozilla\Firefox\Crash reports is an InstallTime file, as of today (the date of my last reinstall). I can not also add troubleshooting information, as FF crashes before I can add something.

  This is exactly what is happening: I run FF, sensitive whish for the first couple seconds. After that, it freezes completely and finally "(ne répond pas) ' is added to the title bar." A little later, Windows is displayed, asking if I want to find a solution. That's all.

  Win 7 Pro, FF 18.0.2.

  The FF window appear even when I tried to start it in safe mode (I had to kill the process), so I restarted my computer in safe mode, and it worked. Looking at msconfig to find what could be the cause of the problem, I found a suspicious entry I was able to confirm a malware that missed all the scans. For reference, it's in AppData/Roaming/Elryu/onmo.exe. I'm sure it was randomly generated names, but I think it's important to mention.

  Everything works perfectly now.

  Thanks for your help - mainly just, I didn't know where to start with my FF troubleshooting, cause I never had problems with it before.

• Crash ID: bp-b40c2444-9f4d-4465-b726-846172111108--windows XP/Firefox 7.0 blocks even in safe mode (x 3)... without troubleshooting preformed at this time... Please advise;

  Crash ID: bp-b40c2444-9f4d-4465-b726-846172111108
  Windows XP/Firefox 7.0 blocks even in SafeMode (x 3)... no problem until the 11/7/11-no new downloads or upgrades - no troubleshooting preformed at this time... Please advise.

  Your crashreport:
  
  https://crash-stats.Mozilla.com/report/index/BP-b40c2444-9f4d-4465-B726-846172111108
  
  Report of Crash Firefox 7.0.1 [@ rapporttanzan7.dll@0xfa46]
  
  This is probably caused by Trusteer report (probably more old signature in versions below build 1108.47). Try to disable it and see if that stops the noise.
  
  You can stop the report by using the Start Menu > programs > Trusteer report > report stop
  
  You can ask their helpdesk when a version update of their products will be available or, if you do not need this software, uninstall.
  
  http://www.Trusteer.com/support/en/report-problem

• Firefox crashes constantly randomly out of safe mode

  Firefox is unusable because it crashes constantly on my WinXP system. Firefox version = 7.0.1. Issue started happening a few versions ago. Accidents happen in safe mode as well and with all extensions and addon is disabled.

  upgrade your browser Firefox 8 and check

  • getfirefox.com

• 8.0 Firefox crashes at startup even in Mode safe

  I've just updated to Firefox 8 and have not been able to open it from. I tried to boot mode safe as well, but it continues to crash.

  I also disabled my firewall, but that did nothing.

  ID of the accident:

  This accident was caused by Roboform. Update to version 7.6.2 of Roboform should stop the fracas. See bug related to the crashreport.

• Firefox crashes when running. Resettlement, safe mode and profile all make them appear "Firefox has stopped working" until it never opens a window

  I tried all the solutions on other items. I uninstalled, including profile information, then deleted all the files of Mozilla, rebooted, then re-installed and got exactly the same problem.

  I am running Vista 64 and the latest Firefox.
  I have run different virus scans and tried to uninstall all the Flash stuff.
  IE and Chrome, that both work, but really slow compared to how fast Firefox ran (although it worked), so I would like to resume.

  I have no information of actual error, but what I do is below...

  Signature of the problem:

   Problem Event Name:	APPCRASH
   Application Name:	firefox.exe
   Application Version:	24.0.0.5001
   Application Timestamp:	522fd29f
   Fault Module Name:	ntdll.dll
   Fault Module Version:	6.0.6002.18881
   Fault Module Timestamp:	51da3e00
   Exception Code:	c0000005
   Exception Offset:	0002abe4
   OS Version:	6.0.6002.2.2.0.256.6
   Locale ID:	2057
   Additional Information 1:	3f21
   Additional Information 2:	b21eec1522c4859456611373b2bc31d4
   Additional Information 3:	c437
   Additional Information 4:	4fcda050134e1df0038b45ec0bc068b3
  

  May also make a malware with some malware check, analysis of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• FF crashes at startup, also in safe mode, will run as an administrator

  Tried to reinstall without result.
  Version 20

  ID: 4967e1f3-ee77-4ce2-bd16-f2e572130406

  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • TDSSKiller - AntiRootkit utility

  Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

  More information can be found in the article troubleshooting Firefox problems caused by malware .

  This solve your problems? Please report to us!