"Some impossible to synchronize files" error - 72 files fails repeatedly to synchronize with the server

I see several files synchronize errors - 72 files currently. I checked the KB and looked at the usual causes - it is no strange characters in the filename, excessively long paths, nor files in use by other applications.

Pause and restart synchronization of file does not resolve the problem. Or a full restart of the machine.

Please notify.

[EDIT] - I forgot to mention that this occurs on a computer that is running Windows 8.1.

Thank you...

Karen

Hello

There are not a lot of information in your very short log file. I received your email. Please follow the steps exactly (without restarting your PC)

1. close Creative low cloud full, make sure there is no Adobe process running in Task Manager.

2. go in C:\Users\\AppData\Roaming\Adobe\CoreSync

3. delete all files ending with .db or the .db-shm or the .db-wal

4 re start creative cloud

Thank you

Warner

Tags: Adobe

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