Someone already sync was my computer wtihout know me?

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• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

• I go to sync my phone and he said: ' the iphone couldn't sync because this computer is no longer allowed for items purchased on this iphone» When I go to allow it is said that it is already permitted. ios9.3.1, iphone 5 s

  I go to sync my phone and he said: ' the iphone couldn't sync because this computer is no longer allowed for items purchased on this iphone» When I go to allow it is said that it is already permitted. ios9.3.1, iphone 5 s

  Hello dinukago,

  Thank you for using communities of Apple Support.

  Since your post I understand that you get an error that your computer is not authorized for items purchased on your iPhone.  As you tried to allow already and know that your computer is allowed, then it seems that you have the content of another Apple ID on your iPhone.  If you have any other Apple ID then please allow your computer so that it be synchronized.

  Allow your computer in iTunes

  Take care.

• I took my computer to factory, when I redownloaded itunes all my music was not there, anyone know why?

  I took my computer to factory, when I re-downloaded iTunes all my music was not there, anyone know why?

  Have you created a backup of your library and other value prior to the factory data reset?  Your music is stored on your hard drive and accessible via the iTunes database - you must maintain, or be able to restore to recover your full library.  However:

  • If you have your media files on your hard drive, but nothing appears in iTunes, tips to the user of turingtest2 on the empty/corrupted after upgrade/crash iTunes library can be relevant.
  • If you have media on an iPod/iPad/iPhone, you need to come back in iTunes, see recover your iTunes from your iPod or an iOS device.
  • You should be able to re - download the media you purchased from the iTunes Store - see download your past - purchases of Apple Support.
  • If you subscribe to Match iTunes, you can recover all or part of your library of cloud from Apple servers.

  It is, unfortunately, no 'magic' here... except if you specifically configure to do this (which may involve purchasing services add-on) iTunes relies on you to maintain the integrity of your library - an effective backup strategyagainst data loss (as for anything else on your computer that you cannot afford to give up to) is essential.

• Hard drive crashed. Buy a new. How do I re-installed Office? I have re-instalation of XP disc but I never had a desktop drive. It was already installed on the computer

  Hard drive crashed. Buy a new. How do I re-installed Office? I have re-instalation of XP disc but I never had a desktop drive. It was already installed on the computer

  Contact the manufacturer of your computer that you initially provided with your computer, with Office already installed.
  Ask them to provide the office disk/s.

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon. Mick Murphy - Microsoft partner

• On Windows 7, 1334 of the error message when you try to repair XI Acrobat Standard. The software was already installed on my computer so I don't have the installation disc.   Can you please help?

  I have a laptop Windows 7 with Acrobat installed Standard XI.    The program was already installed on my laptop, so I don't have the installation disc.    I'm getting error 1334 and Error 1311 indicating the "file Source not found."    Do you have recommendations for repair?     As a reminder, the software was already installed on my computer so I don't have the installation disc.    Thank you.

  MST can be downloaded from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html, but you may have problems depending on the operating system and if you have a volume license or upgrade. If the download works for you, don't forget to make a backup on another medium for the future.

• I have an Imac with 10.6.8 operating system, I would like to know what Photoshop would work on my computer, I know it's an old computer, but can someone please advise me.

  I have an Imac with 10.6.8 operating system, I would like to know what Photoshop would work on my computer, I know it's an old computer, but can someone please advise me.

  Thank you very much

  Photoshop CS6 which you can purchase as a permanent license or use the Lightroom and Photoshop | Plan of creative photography of cloud to Adobe.

  CS5 and earlier are no longer sold and you wraps with a counterfeiting in third markets.

• Set to automatic update was already installed on my computer - how can I get rid of the yellow install shield?

  Update for office xp service pack 3 and it is already running on the computer.  How can I get rid of the small yellow update/install shield at the bottom right?  Help, please!

  Click on a yellow shield to see what updates are available, then uncheck the one / s you don't want and close. After the closing, you will be asked if you want to hide the update/s.

  TaurArian [MVP] 2005-2010 - Update Services

• SE message: someone had been hacking my computer.

  Original title: I was told that the May 13,2013 that someone had been hacking my computer is possible to know who it was?

  I don't know a lot about texing on my computer.

  Hi Sabine,.

  1. what version of Windows operating system do you use?

  2. what anti-virus software is installed on the system?

  3. What is the exact message that you receive?

  Try the following steps to ensure that your computer is operating safely.

  > Make sure you have the active firewall. Check also your antivirus is fully updated and the settings are fine.

  For more information, see the article:

  How to stimulate your defence of malware and protect your PC

  > Make sure that you have a good antivirus installed program.

  Alternatively, you can try to run a scan on your computer and check if it helps.

  You can refer to the article and perform a full scan on your computer using the Microsoft Safety Scanner.

  Microsoft safety scanner

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  > Change your password and use a password for your account login.

  UAC (User Account Control) keep active.

  Hope the helps of information.

• How can I sync my old computer with my new?

  I have a new computer with the latest firefox browser. Also, my old computer has the latest firefox browser. and I need to synchronize the firefox browser to the latest browser from my old computer. I have implemented the process of synchronization on both old and new browsers. When I try to run the sync on both computers, nothing happens. I need the instructions step by step on how to get everything from old favorites, passwords, history, tabs, add ons, etc to the new computer.

  Thanks, Jennheather

  1. Sync does not transfer the computer to another.
  2. A synchronization server is where are stored the data synchronization - this is the "hub". Data flow 'to' and 'from' the synchronization server.
  3. Best to have the old computer synced to the synchronization server first and then login / connect the new computer for synchronization, at least a few hours later if you have a newly created sync account or have a lot of data stored in Firefox. Thousands of bookmarks.
  4. At this time it is better not to have a mobile device using Firefox for Android connected to Sync then 'add a new device' to an existing synchronization account.

  May be easier to simply transfer your profile from the old computer to the new computer via a USB Flash key with the help of Sync, especially if you are new to using Sync.
  https://support.Mozilla.org/en-us/KB/recovering-important-data-from-an-old-profile
  IMO, as long as you do not leave a real old operating system to a real new (such as going from WinXP to 8.1 of Windows or Windows 10) it should be safe to copy all the content of the profile folder and replace existing files that are in the profile that is already on the new computer.

• How to put the old info sync on new computer

  For some reason, my computer died. I have a fairly complete backup of my computer on a backup drive, but he won't cooperate at present. I have however, you have an android who has lost sync settings, but phone has a full set of my favorites in there. Is there a way to get the bookmarks from my phone to my computer?

  EDIT: Looks like by asking a new recovery code, I inadvertently deleted my information that was stored on the cloud... Here he gave me a warning about it. Anyway the last question of the OP is still standing: I can't bookmarks from my phone to the computer?

  If you pair your cell phone on the account you just refreshed the information on it should be pushed to the computer too.

  You can learn how do by following the steps explained here: How can I set up Sync on my computer?

• Firefox sync was interrupted?

  I had problems with synchronization. It will not sync on this computer. So tonight, I decided to REMOVE it and he added. I have searched for it, but there is NO download for it. It is not even appear in Add ons. He was interrupted? I see that Xmarks is back?

  You really need to look for alternatives for 3.6 compatible modules which are not compatible with Firefox 9.

  Firefox 4 was released 10 months ago and no add-on which is has not been updated beyond Firefox 3.6 now must be considered 'dead', or abandoned. Most of the modules that have been updated for Firefox 4 should work in Firefox 9.0, but some may generate errors or have a feature or two that does not work properly if the developer of the add-on has not updated their add-on for some minor changes between versions of Firefox 4 and 9 Firefox.

• A later version of the Apple software update is already installed on this computer.

  Recently, I had a new iPhone 5, so I had saved my old iPhone 4 with iTunes so I could transfer all my information. But when I connected my iPhone 5 it came with this message: "the"Rachel's IPhone"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.come to download the latest version of iTunes. " The iPhone 5 is iOS9.2

  So, I went on the website to download iTunes, since this was the 12.1.2 version and should be downloaded 12.3.2, went to do the implementation, then it came with the message: "a later version of the Apple software update is already installed on this computer." So, I tried to uninstall it (after each step on the Apple Support to do) but when I went back to uninstall all apple programs, I could not find "Apple Software Update", it wasn't in my programs...

  I did all the steps anyway, and the same message of "a later version of the Apple software update is already installed on this computer." came after I tried to reinstall iTunes.

  So, I guess my overall question is, what should I do? How can I fix?
  Please answer quickly.

  Try to repair the Apple Software Update of the programs and features Panel, remove it and then reinstall iTunes.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• 8.1 Windows disc included and already installed on the computer

  I received my new 9020 OptiPlex with Windows 7 and accompanying the expedition's 8.1 for windows 8.1 Windows recovery media products. The drive says that it is already installed on my computer. Where? I cannot locate and hesitate to put this disc without knowing what to expect. Any suggestions or ideas?

  This disc that says the Applications already installed on your computer IS NOT a recovery DISK.  Its a driver disc.  Dell is not provided recovery media and hasn't since about 2006.

  I recommend you to get a good SHOW of 16 or more USB Flash drive and make a usb boot DBAR flash recovery.

• Fully integrated software BlackBerry 2 sync to my computer so

  Guy

  really starting to enjoy my new Z10 outside the absence of 2-way syncing with my computer, the Outlook, the appts & contacts, etc.. It is one of the features that was really good with my old "BOLD" on OS7, when he'll be availbel for OS10 please?

  Hello and welcome to the community!

  When? What now? Reference:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-link/new-download-link-with-Outlook-Sync-v1-1-1-an...

  Good luck!