Someone called me from the "World Wide Web" informing me that I had "a Trojan horse".

Someone said that they were in the 'World Wide Web', recently called saying me that I have a Trojan horse installed on my Windows 7 laptop and they will be "blocks my ip address" to stop the Trojan horse to spread. He said they have my 'saved' details and he says randomly a license number, but it could not determine which edition, I had (I have home premium and professional). So immediately, I knew it was a scam and hung up.

He then called again. There, with a strong Indian accent told me to go to MSCONFIG and said that services will slowly turn into a "stopped" if I continue. Then he told me to go to Task Manager and find CSRSS.exe (I knew it was a critical program) and I asked him more about "World Wide Web". He said that I could not re - install windows in 3 months and it could 'block my ip address' in 24 hours. So, I'm hung up once more.

I do not give away details.

I have Kaspersky Internet Security installed 2013 and it runs scans daily, but no malicious objects (such as virus or trojan programs) were detected.

I would like to know if some services must be under 'arrested' on MSCONFIG and more info on "CSRSS.exe".
Thank you

Look out! It's a scam, those rotten bastards you to give them control of your PC, then try to sell you anti-virus software for your bank or credit card, they'll even install it without uninstalling your existing anti virus, not a good thing. They persist and if you fall for it and compensation they will ring in a few months and say you've scammed we will reply your money for a fee, give us your credit card details.

They scammed a few pension I know who have had to cancel credit cards after losing money.

When they ring back their request for a number to call them back on and see if you get a report that he's cheating if you have it, most places have a Government regulator.

Tags: Windows

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