someone has FedEx hostage your apple product?

So I order online a mini iPad & keyboard cover for the birthday of my daughter who is a week away.  No problem, order went through fine, will arrive on time.  So, I am tracking the FedEx package and the keyboard cover comes first. Now I am tracking the iPad and it gives me a date earlier scheduled delivery, Great! even better, now I know that it will be for sure at the time.  So I watch followed FedEx the day they said it would be delivered 10:26, it is to the East and I'm on the West Coast, I think how it get delivered today if it is so far away. I look at and then I see it says "Refused by the addressee" uh this isn't me? I'm not in this State, but he said that I refused it? I check my front door to see if there is a tag or something, anything!  So I called FedEx who after that goes around and on how I could not have refused it because I live in a State completely different than where they say he was 'denied' they put a tracer on it, call me and say that security is due to "security issues" holding office FedEx said they think it is a "counterfeit product" so she asks which is in the box.  I said a mini Apple iPad.  They hold well and she told me to call FedEx and ask for security.  I called and the guy had no idea what I was referring to, he looks to the top of my follow-up and could offer no explanation what was going on and now it is for FedEx desktop to the East where the package is being held to call me tomorrow because they are now closed! at this rate now I will not get it in time for my daughter's birthday.  Has SOMETHING like this happened to someone? It's crazy!

No, nothing like that happened to me, and no one here can help you, it's between you and Fedex

Tags: Using Support Communities

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