"Sorry, we are unable to access your account. Your account may have been disabled. We recommend that you contact us to discuss this account. "- What should I do then?

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• Error: "it is not possible to disable the connection at this time. "This connection may be using one or more protocols that don't support Plug-and-play, or it may have been initiated by another user or the system account.

  Original title: unable to disable my lan connection

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • I turn off my connection to the local network, it is showing message.

    It is not possible to disable the connection at this time. This connection may be using one or more protocols that don't support Plug-and-play, or it may have been initiated by another user or the system account.

    Please answer soon

    You have problems with programs

  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi MVTDA,

  You can try the following methods and check to see if it helps:

  Method 1:

  a. Click Start and select run, type cmd and click OK.

  b. type net stop cryptsvc and press ENTER.

  c. type ren %systemroot%\System32\Catroot2 oldcatroot2, and then press the Enter key.

  d. restart the computer.

  e. open new command prompt and Type net start cryptsvc, and press ENTER.

  Method 2:

  If the same problem persists then you can try to uninstall the network drivers and check.

  a. click the Start button. Select run, type devmgmt.msc and press OK.

  b. Select the network card and right click on it.

  c. now, select Properties.

  d. in the Properties window, on the driver tab, click Uninstall.

  e. After you have uninstalled the drivers, restart the computer.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• After you run a PC Optimizer program, it is strongly recommended that you register and use the full version of Optimizer Pro, are - this a comeon?.

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