Sound and Audio problems

When I start my HP 1000-1433TU Notebook PC sound and Audio stops and becomes unable to play videos. How can I get the proper functioning and stay the work as well as the videos become playable? until now the only option that worked to stop the PC and tuning it back on, but the questions happens again within 10 minutes.

Hello

Try the following.

Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

After that, you may or may not need to remove and reload the Audio driver for your laptop.

Kind regards

DP - K

Tags: Notebooks

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