Sound distortion and overheating with laptop

Hey, I have a laptop of HP 15-d035dx.

Lately I had problems with the sound, which seems to be temperature related, and I wasn't sure whether to put this in the audio or material of the Council.

In any case, at least once a day I have to restart, because all audio - video, Skype calls, music - beging to stutter severely and hear how I can only describe as 'robotic '. After the reboot, it goes back to normal.

As you can imagine, it's very frustrating and I have no idea what to do. There is no error message, the system begins just trolling and the programmes concerned are block.

Usually when this happens, I noticed that my camera is unusually hot. Since I bought it, I have never heard or felt the air moving through the vents, so I don't know if the fan doesn't work. I'm afraid to take part to make sure that where the warranty, but I suspect excessive heat can be damage the components related to this issue.

Any ideas? If this can help the audio device by default is Realtek High Definition Audio

Hello

From the information provided, it seems, as the fan has malfunctioned. If you do not hear it at all (you should), then your best option in your under warranty is in contact with support, they should be able to help with that.

Tags: Notebooks

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