SP2 Doesn´t want to install

Hello, I have the following problem with my laptop (2 years old Vaiorunning on Vista) wife´s-

After you download the "Service Pack 2", the following occurs each day after starting the computer.
It starts OK, but after about 30 minutes windows wants to install updates.
All other possible improvements are installed without probs, but what about Service Pack 2 comes a KB971657 error message after which follows a new message dealing with installation must be reversed.
It automatically takes it place followed by a reboot.

We tried to choose the alternative "manual installation" and check the box indicating no installation of SP2 with exactly the same result...
It's all boring because all this process consumes quite time - every day...

Another problem occurred after upgrading to Explorer 7 to 8;
While visiting some sites (not all what seems) and when you click on a link on the site to enlarge a photo, "more info" or such - the browser window shrinks in size on the side of the road.
Each such action/click and then shrinks the window more far.
You can actually then manually / with the arrow of the mouse - maximize the window again, but only by doing so, by sliding the window down and then stretch it to the horizontal top of the upper border of the frame...
Not a serious problem, it seems, but nevertheless a bit spooky and boring and I keep thinking that there may be a link between the two issues.

Would greatly appreciate comments on how to fix this mess!
Best wishes from Stockholm
Karl Johan

In no particular order, see...

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista
http://support.Microsoft.com/kb/949358

Error message when you try to install Windows Vista Service Pack 2 or Windows Server 2008 Service Pack 2: "an internal error occurred during the installation of the service pack.
http://support.Microsoft.com/kb/967818

==========================================

Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

==========================================

You can publish separately on the issues of IE8 here http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/threads or here http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.internetexplorer.general ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

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