SPA303 DTMF not by manual settings

DTMF for applications call does not work on my SPA303. The receiving computer cant 'hear' tones.

Manual line indicates that it there two options - In-Band and Out-of-Band (RFC-2833) and goes on recommend out of band. But the config utility has 6 options

  1. In the band
  2. AVT
  3. INFO
  4. Auto (default)
  5. In the Strip more info
  6. AVT + INFO

At least the manual should reflect the utility - however, my questions are;

  1. Assuming that WRN = Out of Band, select with or without INFO (whatever it is)?
  2. DTMF Tx Volume for AVT package: 0 (default) - manual does not mention. Is it OK?
  3. DTMF AVT package interval: 0 (default) - manual does not mention. Is it OK?

FYI: favorite Codec: G711u (default)

I have an a noob and barely understand all of this. Made manual and research forum before posting.

Thank you

Neal

There is an in-band and two out-of-band method (AVT and INFORMATION). Also, it is possible to send the DTMF using both methods at the same time. It translates into 6 options you mentioned.

Now your questions:

1. you prefer method supported by your voice provider. 'auto' works correctly in most cases.

2 is documented in Appendix A of the Administrator's guide. Don't miss related problems of compatibility of the bridge. Ask decent value for its VoIP service provider gateway. Try a nonzero value if no information is avaiable.

3. This is undocumented option. Keep the default unless instructed to change.

Codec used - it is beeter to avoid if possible the transcoding. G711u is preferred in North America, while G711a is used in Europe. Use codec preferred in the country of the voip provider, to which you are connected.

Tags: Cisco Support

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