SPA941 incoming calls

Hello

I have the phone above, connected to my broadband router as a stand-alone phone.

The phone works very well for outgoing calls, but all incoming calls get the busy tone and are disconnected.

As I'm a beginner at all this, please can someone tell me what I am doing wrong?

Thanks in advance

You can enable the mapping of NAT and NAT Keep Alive. If your aware of the same problem. Send the RTP ports on the router. Forward the Ports 16384 and 16842. If this does not work, you can reset the SPA941 and reconfigure the IP phone.

Tags: VoIP Phones

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