Spider3 Elite and USB Port

I am trying to use the legacy Spider3 elite for the first time on my new computer windows 7 to calibrate the screen. I get the message: that it does not recognize the legacy plug in the USB Port, which is the Spider3 who I am plug in. How can I go to get this problem? Thanks for your help.
I'm not sure under which the subject to put this so I thought it was the right place.

The answer, I discovered, is that the Spyder works only ports USB 2.0 and 3.0 not.  I used it on a 3.0 port. He now works very well. My computer has 2.0 than a single port that is on the side of her.

Tags: Windows

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