Spooler App - ntdll.dll, kernelbase.dll, StackHash_a215 accident

I have windows Server 2008 R2 installed on a server that hosts multiple printers, the other day I installed a print driver for a HP LJ M601 and the print spooler began to crash frequently. Here's what I see in the event viewer:

Name of the failing application: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Offset: 0x00000000000c40f2
ID of the process failed: 0 x 1970
Start time of application vulnerabilities: 0x01ce50db950e833e
The failing application path: C:\Windows\System32\spoolsv.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: ff4c3f38-bcce-11e2-9e9b-bc305bee273f

--
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0

Signature of the problem:
P1: spoolsv.exe
P2: 6.1.7601.17777
P3: 4f35fc1d
P4: StackHash_a215
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c0000374
P8: 00000000000c40f2
P9:
P10:

-------------------------------------------------------------------------------------------------------

Name of the failing application: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Offset: 0x00000000000532d0
ID of the process failed: 0 x 1044
Start time of application vulnerabilities: 0x01ce50d75b2709fc
The failing application path: C:\Windows\System32\spoolsv.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: aee76d32-bcce-11e2-9e9b-bc305bee273f

-----
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0

Signature of the problem:
P1: spoolsv.exe
P2: 6.1.7601.17777
P3: 4f35fc1d
P4: ntdll.dll
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c0000005
P8: 00000000000532d 0
P9:
P10:

The first error seems to be caused by a stackhash, that is, from my understanding, a confrontation with how the data are processed by memory; the origin of the memory down and produce the stackhash error. I could be wrong on this matter. But anyway it is a response to 'why what is happening' and not 'how to fix this. I guess that one of the drivers of HP is originally this question, but I wonder how I can find the source of the problem. I installed the debugger windows and trying to educate myself on how to debug .mdmp files found in the folder ReportQueue to solve the problem.

The second error causes (corruption of heap?) access violation caused by KERNELBASE.dll and ntdll.dll? I don't know too much about the memory segment to go further on this issue.

What I'm looking for is an explanation on how to use the windows debugger to direct me in the right direction, or for someone to take a look at the reports generated in my C:\ProgramData\Microsoft\Windows\WER folder to point me in the direction of which is the cause of the crash. I have these files uploaded to skydrive and am willing to share them to all of you who are willing to help.

Here's a little story that I work with:

Server 2008 R2 with 5 shared network printers.

With the help of Pcounter for windows to manage printing.

Printers are shared with the possibility for mac clients to connect and print to printers via LPD. LPD services are enabled on the server.

Error seems to happen randomly, seems to be linked to mac users. Pcounter control service 'in silence' stop and kill the spooler. What I mean by "silently", is that the service seems to work normally, but if you go into the event viewer you see the above error messages, and then notice that the service must be restarted to make it work properly. I have been searching forums for the last few days to try to resolve this problem, the brain feels fried a little ATM, so I'm not sure information I can give more useful. I'll stop here and explain in more detail if necessary.

A big thank you to those who can help.

---
Tommyd206.

Hi Tommy,

The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.

http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer

Hope this information helps.

Tags: Windows

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    LoadedModule[71]=C:\Windows\system32\oledlg.dll
    LoadedModule[72]=C:\Windows\system32\XmlLite.dll
    LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[74]=C:\Windows\system32\WINMM.dll
    LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
    LoadedModule[76]=C:\Windows\system32\OLEACC.dll
    LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
    LoadedModule [78] = C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V. DLL
    LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[81]=C:\Windows\system32\MSASN1.dll
    LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
    LoadedModule[83]=C:\Windows\system32\WS2_32.dll
    LoadedModule[84]=C:\Windows\system32\NSI.dll
    LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
    LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
    LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
    LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
    LoadedModule[89]=C:\Windows\system32\Sensor64.dll
    LoadedModule[90]=C:\Windows\system32\USERENV.dll
    LoadedModule[91]=C:\Windows\system32\msls31.dll
    LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[93]=C:\Windows\System32\ieframe.dll
    LoadedModule[94]=C:\Windows\system32\iertutil.dll
    LoadedModule[95]=C:\Windows\system32\authui.dll
    LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[98]=C:\Windows\system32\MPR.dll
    LoadedModule[99]=C:\Windows\System32\gameux.dll
    LoadedModule[100]=C:\Windows\System32\wer.dll
    LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[102]=C:\Windows\system32\VERSION.dll
    LoadedModule[103]=C:\Windows\system32\msi.dll
    LoadedModule[104]=C:\Windows\system32\urlmon.dll
    LoadedModule[105]=C:\Windows\system32\WININET.dll
    LoadedModule[106]=C:\Windows\system32\Normaliz.dll
    LoadedModule [107] = C:\Windows\system32\SFC. DLL
    LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
    LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[110]=C:\Windows\system32\wdmaud.drv
    LoadedModule[111]=C:\Windows\system32\ksuser.dll
    LoadedModule[112]=C:\Windows\system32\AVRT.dll
    LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
    LoadedModule[114]=C:\Windows\system32\msacm32.drv
    LoadedModule[115]=C:\Windows\system32\MSACM32.dll
    LoadedModule[116]=C:\Windows\system32\midimap.dll
    LoadedModule[117]=C:\Windows\system32\netutils.dll
    LoadedModule[118]=C:\Windows\system32\MLANG.dll
    LoadedModule[119]=C:\Windows\system32\stobject.dll
    LoadedModule[120]=C:\Windows\system32\BatMeter.dll
    LoadedModule[121]=C:\Windows\system32\es.dll
    LoadedModule[122]=C:\Windows\system32\prnfldr.dll
    LoadedModule[123]=C:\Windows\system32\dxp.dll
    LoadedModule[124]=C:\Windows\system32\Syncreg.dll
    LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
    LoadedModule[126]=C:\Windows\System32\netshell.dll
    LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
    LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
    LoadedModule[129]=C:\Windows\System32\nlaapi.dll
    LoadedModule[130]=C:\Windows\System32\AltTab.dll
    LoadedModule[131]=C:\Windows\System32\pnidui.dll
    LoadedModule[132]=C:\Windows\System32\QUtil.dll
    LoadedModule[133]=C:\Windows\System32\wevtapi.dll
    LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[138]=C:\Windows\System32\cscobj.dll
    LoadedModule[139]=C:\Windows\System32\srchadmin.dll
    LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
    LoadedModule[141]=C:\Windows\system32\mssprxy.dll
    LoadedModule[142]=C:\Windows\System32\msxml6.dll
    LoadedModule[143]=C:\Windows\system32\imapi2.dll
    LoadedModule[144]=C:\Windows\System32\bthprops.cpl
    LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
    LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
    LoadedModule[147]=C:\Windows\system32\credssp.dll
    LoadedModule[148]=C:\Windows\System32\npmproxy.dll
    LoadedModule[149]=C:\Windows\System32\hgcpl.dll
    LoadedModule[150]=C:\Windows\System32\provsvc.dll
    LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[152]=C:\Windows\system32\wkscli.dll
    LoadedModule [153] = C:\Windows\system32\SXS. DLL
    LoadedModule[154]=C:\Windows\system32\fxsst.dll
    LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
    LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
    LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[158]=C:\Windows\system32\wlanutil.dll
    LoadedModule[159]=C:\Windows\system32\wwanapi.dll
    LoadedModule[160]=C:\Windows\system32\wwapi.dll
    LoadedModule[161]=C:\Windows\System32\QAgent.dll
    LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
    LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[164]=C:\Windows\System32\wscinterop.dll
    LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
    LoadedModule[166]=C:\Windows\System32\wscui.cpl
    LoadedModule[167]=C:\Windows\System32\werconcpl.dll
    LoadedModule[168]=C:\Windows\System32\framedynos.dll
    LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
    LoadedModule[170]=C:\Windows\System32\hcproviders.dll
    LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
    LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[173]=C:\Windows\system32\cabview.dll
    LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
    LoadedModule[175]=C:\Windows\system32\thumbcache.dll
    LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule[177]=C:\Windows\system32\zipfldr.dll
    LoadedModule[178]=C:\Windows\System32\drprov.dll
    LoadedModule[179]=C:\Windows\System32\ntlanman.dll
    LoadedModule[180]=C:\Windows\System32\davclnt.dll
    LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
    LoadedModule[182]=C:\Windows\system32\prnntfy.dll
    LoadedModule[183]=C:\Windows\system32\puiapi.dll
    LoadedModule[184]=C:\Windows\system32\printui.dll
    LoadedModule[185]=C:\Windows\system32\puiobj.dll
    LoadedModule[186]=C:\Windows\system32\mswsock.dll
    LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[188]=C:\Windows\System32\wship6.dll
    LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule [192] = C:\Windows\system32\kerberos. DLL
    LoadedModule[193]=C:\Windows\system32\cryptdll.dll
    LoadedModule[194]=C:\Windows\system32\bcrypt.dll
    LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
    LoadedModule[196]=C:\Windows\system32\van.dll
    LoadedModule[197]=C:\Windows\system32\RasMM.dll
    LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
    LoadedModule[199]=C:\Windows\system32\rasman.dll
    LoadedModule[200]=C:\Windows\system32\WWanMM.dll
    LoadedModule[201]=C:\Windows\system32\WlanMM.dll
    LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
    LoadedModule[203]=C:\Windows\system32\OneX.DLL
    LoadedModule[204]=C:\Windows\system32\eappprxy.dll
    LoadedModule[205]=C:\Windows\system32\eappcfg.dll
    LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
    LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
    LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
    LoadedModule[209]=C:\Windows\system32\wpdshext.dll
    LoadedModule[210]=C:\Windows\system32\ndfapi.dll
    LoadedModule[211]=C:\Windows\system32\wdi.dll
    LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
    LoadedModule[213]=C:\Windows\system32\imaadp32.acm
    LoadedModule[214]=C:\Windows\system32\msg711.acm
    LoadedModule[215]=C:\Windows\system32\msgsm32.acm
    LoadedModule[216]=C:\Windows\system32\msadp32.acm
    LoadedModule[217]=C:\Windows\System32\l3codeca.acm
    State [0]. Key = transport. DoneStage1
    State [0]. Value = 1
    State [1]. Key = DataRequest
    State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
    FriendlyEventName = Stopped Working
    ConsentKey = APPCRASH
    AppName = Windows Explorer
    AppPath=C:\Windows\Explorer.EXE

    Hi Jesse,.

    Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.

    I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.

    This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.

    I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.

    https://support.Microsoft.com/kb/2681286?WA=wsignin1.0

    Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.

    Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.

  • Windows 7 explorer.exe crashes. ntdll.dll.

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    Application name: Explorer.EXE
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    Application timestamp: 4aebab8d
    Fault Module name: ntdll.dll
    Fault Module Version: 6.1.7600.16559
    Timestamp of Module error: 4ba9b802
    Exception code: c0000005
    Exception Offset: 0000000000051c 30
    The system version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional information 1: 3ef7
    More information 2: 3ef7c090d31c19c96820f5992c0a9c08
    3 more information: ddf2
    Additional information 4: ddf254e27a2cfaadfbb7d0bb42c03cff

    When I press play in media center I get this one:

    Description:
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    Application version: 6.1.7600.16385
    Application timestamp: 4a5bd053
    Fault Module name: ntdll.dll
    Fault Module Version: 6.1.7600.16559
    Timestamp of Module error: 4ba9b802
    Exception code: c0000005
    Exception offset: 000000000004cf54
    The system version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

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    53880380

    ntdll.dll

    6.3.9600.17114

    53649e73

    C0000374

    00000000000f87a8

    1c5c

    01cfada4daa6f194

    C:\Program Files\Adobe\Adobe Illustrator 2014\Support Files\Contents\Windows\Illustrator.exe CC

    C:\windows\SYSTEM32\ntdll.dll

    1b0d17fe-1998-11e4-826e-60029244db05

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    When closing Firefox 13.01 I always get this popup:
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    Hello

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  • LabVIEW Application Builder Crash: ntdll.dll module failing

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    I am currently having problems during the construction of my project (LV2012 (32 bit), Windows 7). At the end of the application generation, LabVIEW crashes without explanation (screenshot in french, sorry)

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    Event 1000 Application Error
    
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    Faulting module name : ntdll.dll, version : 6.1.7601.17725, time stamp : 0x4ec49b8f
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    Fault offset : 0x000ce6c3
    Faulting process id : 0x16fc
    Faulting application start time : 0x01cda5350f41f87c
    Faulting application path : C:\Program Files (x86)\National Instruments\LabVIEW 2012\LabVIEW.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
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    I had the same problem on LabVIEW 2011. I tried to create my application with another computer (also LV2012 32-bit) and Windows 7 64 bit and I have no error.

    What is the problem with my computer?

    For french, french subject people

    Thank you for your help,

    Kind regards

    Quentin

    Solution found:

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    -Remove the directory of National Instruments in Application Data

    -Reinstall LabVIEW

  • {Don't Stop c0000139 no is encuentra el punto entrada} No. encunetra el punto entrada del procedure wcsncpy_s in the biblioteca vinvulos dinamicos ntdll.dll

    The machine lights well entered the loading windows XP toda parece pantalla a good pero al final appears the pantalla azul y dice lo siguiente:

    {Don't Stop c0000139 no is encuentra el punto entrada} No. encunetra el punto entrada del procedure wcsncpy_s in the biblioteca vinvulos dinamicos ntdll.dll

    Hello

    See this page to select your language:

    http://support.Microsoft.com/common/international.aspx

    ====================================

    Or sorry that it is area English.

    Left click at the bottom of the Microsoft Community page

    English and set your language.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • szAppName: FlashPlayerUpdateService.exe szAppVer: 11.3.300.265 szModName: szModVer ntdll.dll: 5.1.2600.6055 offset: 000113c 0

    I have an error message on my computer screen every day when I enter.  "szAppName: FlashPlayerUpdateService.exe szAppVer: 11.3.300.265.
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    I choose to send the report or it multiplies on my screen.

    How can I get rid of him?  Is to play with my computer?

    Thank you for your time.

    Sincerely,
    Cheryl

    Hello

    1. what operating system do you use?

    2. when, exactly, you get the error message?

    3 did you software/hardware changes to your computer before this problem?

    4. do you get this error on startup?

    5. do you get this error message when you use Internet Explorer?

    Try to uninstall and reinstall flash player and check.

    How do I uninstall the plug-in Adobe Flash Player and ActiveX control
    http://kb2.Adobe.com/CPS/141/tn_14157.html

    Download and install the latest flash player from Adobe for the form of the link below internet Explorer
    http://get.Adobe.com/flashplayer/

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