Start > Panel > system and security > your computer backup does not work

When I click 'save your computer' nothing happens. I tried all the solutions I found here and other forums. I checked the level backup engine service block, Volume Shadow Copy and backup Windows are set to automatic and are running. I ran sfc and he found no problem.  I am able to start sdclt.exe / configure in a command window and it runs and gets "Starting Windows Backup followed by implementing backup...". and more of what seems to be OK.

I can't just start it fron Control Panel. Everything else on the control panel works fine.

Help, please

JJ

Hello
 
1. what exactly happens if you mean when you talk about "clean boot does not work? Please provide details.
2. have you tested the issue in a new user account, as suggested earlier?
 
Boot fails only when you have disabled a vital service of Microsoft (S). You must observe extreme caution when performing the clean boot procedure.
 
Note: Don't forget to restart your computer as usual after the clean boot.
 
PS: Your son is better suited to the Performance category, so this would be moved (Again) to performance and maintenance

Aziz Nadeem - Microsoft Support

[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

Tags: Windows

Similar Questions

  • I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate.

    I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate how can I solve this
    I have an acer

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: invalid license
    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - XY9X3 - JDXYP-6CJ97
    The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
    Windows product ID: 89583-OEM-7332157-00211
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0 x 00000009
    Build lab: 6002.vistasp2_gdr.110617 - 0336
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-6CJ9789583-OEM-7332157-002112S-1-5-21-923204104-223683984-168055983Acer Extensa 5630 Phoenix Technologies LTD.V1.30 20090319000000.000000 + 00070333507018400FA04090409US Mountain Standard Time(GMT-07:00)03ACRSYSACRPRDCT109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.0.6002.18005
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
    Installation ID: 004511331255365043724851364501374781338933223323713385
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial product key: 6CJ97
    License status: Notification
    Notification reason: 0xC004F063.

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: OgAAAAEAAgABAAIAAwACAAAAAwABAAEAeqjWy6pVxGJ6f0DXhgfkNoBBsJzy9ErM1F/eG4QdrFYqhQ is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL CRESTLNE
    HPET INTEL CRESTLNE
    START PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    SLIC ACRSYS ACRPRDCT
    ASF!            OEMID OEMTBL
    SSDT BrtRef DD01BRT
    SSDT BrtRef DD01BRT

    Ah! -in this case, it is not necessary.

    I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033

    Open the Windows Update - click the link view updates installed on the left of the page

    in the list, find the WAT update KB971033, and then uninstall it.

    Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033

    redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?

  • Once I changed my ISP my computer network does not work and does not recognize my router lynsys

    Once I changed my ISP my computer network does not work and does not recognize my router lynsys

    Hi George,.
    Please go to the Microsoft Community Forums.
     
    1. do you get an error message?
    2. do you have the internet connection wired or wireless?
    3. What is the brand and model of the computer?
     
    I suggest to refer to the links and follow the steps in the articles:
     
    Wireless and wired network problems
     
    Resources for the resolution of the problems of modem in Windows XP
     
    How to troubleshoot wireless network connections in Windows XP Service Pack 2
     
    How to reset the Protocol Internet (TCP/IP)
     
    If the problem persists, contact the Internet service provider for assistance.
     
    I hope this helps.
  • I forgot the password and secret your answer, and my e-mail account does not work

    I forgot the password and I forgot the secret answer also, and my e-mail account does not work. I just my alternate email account, but my password is not sent to my alternate email account. any body can help?

    Call your e-mail server. Bruce Hagen ~ MS - MVP [Mail]

  • I already have an annual subscription to the export of Adobe and Adobe track, but it does not work on my new computer (Windows 10). Help, please.

    I already have an annual subscription to the export of Adobe and Adobe track, but it does not work on my new computer (Windows 10). Help, please.

    Look under Tools.

  • I upgrades the operating system of my mac to OSX 10.9.4 and now my Dreamweaver CS5 does not work, it just that closes unexpectedly.  Help, please.

    I upgrades the operating system of my mac to OSX 10.9.4 and now my Dreamweaver CS5 does not work, it just that closes unexpectedly.  Help, please.

    It turns out that my video card is the cause. I removed the accidents stopped and he

  • I downloaded the new software recently and now my Epsom printer does not work

    iMac late 2009. Processor 3.06 GHz

    Hi, I downloaded the new software recently and now my Epsom printer does not work and my Wi - Fi on the computer keeps dropping out.

    I spoke with Epsom and they recommended to remove the drivers and reinstall them. Now, I can not install the ad pilots Wi - Fi does not work correctly. The research on this forum I see there have been many problems with the new version of the software. Can someone help me?

    < re-titled by host >

    Try a reboot.

    Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.

    Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in system preferences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.

    Isolate a problem by using a different user account

    If the problem is still there, try to start safe mode using your usual account.  Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.

    Safe mode - on El Capitan

    Start Mode without failure-El Capitan.

  • Continue to try to turn on my firewall, but won't automatically and using the manual option does not work either.

    Continue to try to turn on my firewall, but won't automatically and using the manual option does not work either.  Can repair you.

    Hello
    Follow these instructions:
    Download and install Windows Repair:
    When the repair of Windows opens, click on the tab to start repairs, click Start. Uncheck all boxes except for the following:
    -Reset the registry permissions
    -Reset the permissions of files
    -WMI repair
    -Repair Windows Firewall
    Then click Start. Once it is finished, restart your computer. Let us know if that helps you.
    Brian
  • Reinstall Windows 7 and now the activation code does not work

    I upgraded my PC with an AM2 chip to an i5.  I had to reinstall windows and now my activation code does not work.   It's like 2-3 years, I forgot when I built the computer.  It installed on my other windows 7 install and created the windows.old folder.  How can I get reactivated?  I used the same code since I built my computer.

    Thank you

    Have you tried to restart by phone?

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • "Show my windows and tabs from last time ' does not work in version 3.6.8

    I select "show my windows and tabs from last time ' on the Options window - Panel general"when firefox starts", but it opens as my home page every time I start firefox.

    I tried this on two different computers. Both of them have the same problem.

    It worked fine in previous versions, but it does not work in version 3.6.8.

    If you use delete, search and download Firefox browsing history in Firefox 3.5 and later versions to clear the 'browsing history' the closing of Firefox then in restaurant tabs in the last session ("Save and exit" or "show my windows and tabs from last time ') does not work.

  • updates installed live mail and now the spell checker does not work

    updates installed live mail and now the spell checker does not work

    You will find support for Windows Live Mail in this forum: http://windowslivehelp.com/forums.aspx?forumid=b91657c9-9031-4406-a398-7d0783119bb7

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Satellite 5000 with Windows XP, Service Pack 1 is installed and now my sound card does not work

    Everyone knows this problem.

    I have a 5000 Satellite with Windows XP. I installed SP1 and now my sound card does not work.

    Any ideas out there?

    Does anyone have this problem?

    I reinstalled the Yamaha drive a couple of times and always the same: no sound?

    I bought this unit in Holland and it was great until the problem of Service Pack. I heard that Comcom was a dealer right here. Maybe I'll have to make to them, if I can't help here?

  • I bought the license of Acrobat Reader DC and I paid, but it does not work. What should do?

    I bought the license of Acrobat Reader DC and I paid, but it does not work. What should do? I asked Acrobat, but they do not respond. Acrobat my good but support programs does not work. Lars-Eric

    Hey lars-erice55549461 ,.

    Would like to inform you that Acrobat Reader DC(free version) to view PDFS, Acrobat Pro DC (paid version) is the program for editing purposes.

    It seems that you are always working on Acrobat Reader DC, ask you please, open the file in Acrobat Pro DC & works in this program.

    If you have not downloaded the program, then use this link:- Download Adobe Acrobat DC (DC) | Company or VIP

    Kind regards

    Christian

  • I can't open my apps in creative cloud; whenever I get the trial version and the question to purchase. But I am a member for several years now. We have already removed all apps and installed them, but it does not work. What should do?

    ?  I can't open my apps in creative cloud; whenever I get trial versions and the question to purchase. But I am a member for several years now. We have already removed all apps and installed them, but it does not work. What should do?

    Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  • I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

    I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

    See if the following can help:

    Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

    https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

    Log, activation, or connection errors. CS5.5 and later, Acrobat DC

    https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Maybe you are looking for