START PC portable HP 14 NOT FOUND DEVICE / Hard Disk (3F0)

Dear Mr. / Mrs..,.

I just bought my laptop HP 14 PC 14-r000ne after a few weeks, my laptop just restarted after an update of the system, during the restart my screen becomes black and display a BOOT DEVICE NOT FOUND / hard drive (3F0). I have tried to run the test drive HP and got a failure ID 9BR15A-76876R-XD7V7G - 60 X 403, Hard Drive 1 in the test log. I have no idea what to do next...

IM I have solved this problem or should I return it due to manufacturing defects?

Hoping someone can give some advice about this problem

Sincerely,

Roco

Hello

This document can help you troubleshoot the error not found boot device: http://support.hp.com/us-en/document/c01443463

Since you've done the hard drive test & got a failure ID, if indicates failure of hard drive / had no

It is best to contact the dealer for default or HP directlyto replace HARD drive & recovery disks.

I would rather contact the dealer to get a new property.

Thank you

Tags: Notebooks

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