starts Windows HELP!

Hi, I bought an ideapad y410p of the Web page and it was delivered to a member of the family, so she could bring here in the Dominican Republic where I live... But to my surprise it didn't have the operating system installed, when I turned on it, he said that windows has not been properly installed and that I could try again... because it did not come with any CD of I don't know how install windows... it was supposed to be 8.1 windows 64-bit... And they offer no support here since I bought it online in the United States... Is it possible that I can download the windows from anywhere to install it myself... ??

They charge me about $ 50 in my country just install the windows 8... not even the 8.1... so I do not know what to doo.

First of all, try to download the hardware maintenance manual and the guide of the user of this link. Read them and to focus in particular on a key recovery program. Your computer has the operating system stored on the hard disk, including the product id number that is stored in the bios. After reading their power off the unit, if it is always 'on '. Press the novo button and select 'system recovery' and see if you can restore the operating system to factory default.

Hope this will help.

Tags: Lenovo Notebooks

Similar Questions

  • Compaq Presario SR5130NX: Cannot start Windows Vista after failure - HELP!

    Hello! My building has undergone a complete failure so 4 days ago I used it. Power resumed 3 hours later, but I was not able to log on since.





    Normally, I turn on my PC, and about 30 seconds later, a window pops up asking you my password. After entering it, the PC come by my office. Now, when I turn on the PC, it brings me to a blue screen with a mouse cursor in the Center (which I can move), but there is nothing to click on.





    When I press F8 during the boot process and choose an option from the window "Advanced Boot Options", I still can't start my computer normally.





    Here's the "Advanced Boot Options" I tried, after consultation with my brother a little more PC-savvy:





    1 repair your computer - after I see my black screen that is usual with the words "Microsoft Corporation" under the green bars that scroll from left to right for about 15 seconds, a blue screen appears with the mouse pointer in the Center (which I can move), but there is nothing to click on.





    2 mode safe - while the PC display several files on start up and down, it stops on "Loaded: \windows\system32\drivers\disk.sys" for about 20 seconds, then proceeds to a black screen with the words "Safe Mode" in the 4 corners and the mouse cursor at the Center (which I can move), but there is nothing to click on.





    3 safe mode with network - see "Safe Mode" above.





    4 safe mode with command prompt - see 'Safe Mode' above.





    5 last known good Configuration (Advanced) - see "repair your computer" above.





    6 start Windows normally - see "Repair your computer" above.





    7 debug mode - see "Repair your computer" above.





    I downloaded a DVD recovery based on Linux in knopper.net, allowing me to access important files, which I copied from the desktop to an external hard drive (4.1 GB iso file).





    PC Windows XP of my brother has a recovery disk, but my Windows Vista PC did not come with one. I've seen a few paid versions, but looked resources due to cool weather and free shipping.





    I can't tell if I have the 23-bit or the 64 bit version of Windows Vista, so I downloaded both versions of an open source sourceforge.NET startup repair, which I burned on 2 DVDs. After you run the startup repair program using two DVD, the diagnostic results have been uploaded online at ubuntu.com for review and technical analysis. Here are the links:





    http://Paste.Ubuntu.com/16018001/

    http://Paste.Ubuntu.com/16019372/

    http://Paste.Ubuntu.com/16040380/





    The last report ended with the words "start managed to fix...".  You can now restart your computer. "But I always encounter a blank screen (black or blue) when I try to log on to my PC.





    Here are my details of PC, if it is useful:





    Desktop Compaq Presario SR5130NX

    Serial number: [personal information]

    Product number: GC667AA

    Warranty end date: October 5, 2013 (according to Compaq/HP.com)



    http://support.HP.com/us-en/product/Compaq-Presario-SR5100-desktop-PC-series/3436764





    Thanks for any help you can provide.

    Hello

    Since you already have KNOPPIX I try Gparted and use it to 'clean up' the score because it will stop in an impure State.

    NTFS

    [1][11]NTFS-3 g / important

    GParted will try.

    Also, I would consider the old problem with fat systems, floppy disks etc. which sometimes a copy of sys files from a floppy disk to a hard drive has reactivated a bootable system.

    So, if system files have been damaged, then replace them since a Setup disk.  Because he goes to options, what kind of work.

    https://en.Wikipedia.org/wiki/Windows_Vista_startup_process

    • Windows Boot Manager (Bootmgr.exe)

    • Windows operating system loader (Winload.exe)

    • Recovery of Windows loader (Winresume.exe)

  • HELP, after updating windows vista automatic service pack, cannot start windows

    After the update, I rebooted and now says windows will not be implemented. I don't know a thing about model .can not start windows the same for help. says I have no boot device and something about the material. I've learned to download windows 7 beta to fix but can't get and don't have cd. I'm on a different pc in the same House with router. I am able to download windows 7 and put it on the other without being able to start windows

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been postponed until February 26, 2010, so move on! Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • any time, I try to open adobe photo shop elements 2.0 it says could not start because the volume windows uses for virtual memory did not enough of free space see windows help for more information

    When I try to open adobe photo shop elements 2.0 message that says: cannot start adobe because volume windows uses for virtual memory doesn't have enough free space, which could lead to stability problems see windows help for information can help you

    Hi gregoryandme,

    ·         Did you do changes on the computer before the show?

    Follow these methods.

    Method 1: Uninstall and reinstall the Adobe photo shop program.

    Method 2: Perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

    Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

  • After that the following windows help & support only computer suggestion starts, but all programs are disabled. Can not even you can reach the help & support,

    I had a few actingweird and slow start up programs.  Windows Help & support suggested that I "click here" to start my computer with only the Basic programs necessary for the performance of the computer.  I did, now I can't access anything whatsoever.  NET - cannot be found. Even my audio icon is x'd out.  I can't have developed Windowsnhelp to know how to solve this problem.

    Hello

    1 did you change on your computer?

    2 did you receive an error message?

    3. that all troubleshooting steps did you try?

    Method 1:

    I suggest you perform the clean boot and check.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Method 2:

    I also suggest to run the system restore to the date where everything worked well.

    System Restore: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

    I suggest also provide information to the event log.

    What are the information contained in the logs of the event (Event Viewer)?

    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  • When you try to use Windows Help & Support, get a message unable to start

    I tried to search for a topic USING WINDOWS & SUPPORT... But, I got a MESSAGE saying that "Windows Help & Support ' is unable to start and for more information go to or click here to: http//.windowshelp.microsoft.com.  All of this and now I'm HERE... Is there someone or someone who can help me?  Give me some suggestions. Thank you...

    Hello

    1. about what you are looking for?

    2. what you trying to accomplish?

    3. don't you make changes to your computer?

    I suggest you follow the link and check.

    I can not open Help files that require the Windows Help program (WinHlp32.exe)

    http://support.Microsoft.com/kb/917607

    I also suggest you to follow the link and check.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

  • Windows Help and Support will not start.

    My brother is running windows Vista, and the application help and Support Windows will not start.  The exact wording is:

    "Help and Support could not start.  For more information, contact your system administrator or visit http://windowshelp.microsoft.com"

    Clicked on the link but no help at all.  A system restore would work, and if yes, what are the other effects there - he will have to reinstall all windows updates, service packs, etc.. ?

    I could restore just the request of assistance?  If so, what files can I restore and where are they located?

    I stick with XP.  Vista makes no sense to me and I can't find anything!

    Hello lynndisplayname,

    Thanks for posting on the Microsoft answers Forum.

    Click on the article number KB and review of the article.

    KB Article ID: 917607 -I can not open Help files that require the Windows Help program (WinHlp32.exe)
    There is a download in the article for 'Download WinHlp32.exe for Windows Vista'. Download the WinHlp32.exe file and see if it
    help to solve your problem.
    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Windows Help and support does not start

    Windows Help and support will not start. I get an error that sent me to the web site for help.

    Hello

    The 1st should help solve the problem, and the others are just in case.

    How to fix the Windows Vista Help and support
    http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

    Windows Vista and Support help pages do not display correctly
    http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

    "Help and support error" - Service not started
    http://WindowsXP.MVPs.org/Helpsvc.htm

    Difficulty of support and Windows Vista Help
    http://www.Windows-now.com/Media/p/36567.aspx

    I can not open Help files that require the Windows Help program (WinHlp32.exe)
    http://support.Microsoft.com/default.aspx/KB/917607

    I hope this helps.
    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Tab Windows Help & Support automatically appears in the start menu will not disappear.

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    I have a Dell Studio 1535 laptop which is about 1.75 years. It came with (& I always use) Windows Vista Home Premium. As soon as tension after the first, in which the F keys appear briefly in the upper right corner a black screen screen & in the upper left corner, there are blinking underscore. So that the computer to finish loading, I have to press on enter & manually select my operating system. After loading office/Startup computer normal is displayed. However, the tab help and Support Windows automatically opens & can not be closed before reopening. Also, I rarely use Internet Explorer but choose to use Google Chrome & Mozilla Firefox also. Sometimes, but not always, after connecting to the internet from hundreds of particular web browser help pages load at a time. I can only close out of the browser by pressing Alt + F4. Thanks to anyone who can offer any help, it will be greatly appreciated.

    Hello

    Once up and running, click on start and type regedit. Hit and click on continue in the UAC prompt. Navigate to this key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

    Click it, and then double-click the string "shell" in the right pane. Change the content a little:

    Explorer.exe

    Click ok, then close the registry editor and restart the system normally.

    Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

  • Help every time I download Service Pack 3 for XP I have to System Restore my computer because I can't start windows normally. Can someone help me solve this problem?

    After I succesufully download service pack 3 and restart the computer, need me a black screen where I have the options of safe mode, safe mode with network, last known working configuration and start windows normally. Whenever I have select start normally or last known working configuration it takes back me to the same black screen. IM on safe mode with network now. im going to leave it until I can understand it.

    Yes, I have a HP with AMD processor

    I had a feeling. :-)
    See these two pages to your solution:
  • My computer guard turn off at startup; error starting Windows. Could someone help me please?

    Hello

    I have an Emachine, which is about three years old. We take good care of it, look at what we download and perform analyses of virus frequently a week. But for the last two or three weeks every time we start our computer, it takes a few times before he can actually get into Windows because it maintains power off. When he died, and we turn it back on, the computer goes to the screen if you want to put it in safe mode or start Windows normally, because there was an error starting. The computer offers the possibility to try and correct the error, but sometimes it is remedial and it still happens or it goes into repair mode and powers off the coast.

    We downloaded and installed the System Mechanic (the latest version), hoping that it could detect errors in the disk hard because we heard good things about the program. Unforunately after installation and with us the program running, he finds errors in all of the computer, but after you power on your computer and leave it alone for a few hours and turn on again, the problem comes back right to the top. From a logical point of view, we think it could be either an error on the HDD causing constantly turning the computer off, there might be a virus in the Startup Repair which is not find and fix the problem or there might be something wrong with the power supply by to short circuit and power off.

    Nine times out of ten once the computer is turned on, you can even say that there is a problem to be with, because everything works well. We have some important information about the computer is harmful that we can find and fix the problem.

    Thanks a lot for your time!

    Cory

    Hello

    ·          When the issue started?

    Step 1: Disconnect any external devices and try to start the computer.

    Step 2: Check if the computer starts in safe mode.

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    See also: http://windows.microsoft.com/en-US/windows-vista/What-to-do-if-Windows-wont-start-correctly

  • Equium L20 - cannot start Windows mode of

    Hello

    I was wondering if you can help me. I have an Equium L20 - 197, windows xp home edition. (Also technically challenged!  :)) When I booted my computer laptop first time today, I received this message-

    «We are sorry for the inconvenience, but windows did not start successfully upward...» »
    and he gave me a few methods of commissioning:
    Safe mode
    Safe mode with networking
    Safe mode with command prompt
    Last good Configuration know (your most recent settings that worked)
    and
    Start Windows normally

    I was able to start press start windows normally and start the computer very well. I turned off the computer OK, then it was restarted later without any problems. I then restored in a frame earlier that the system did not work well. Restore seemed to go OK but then my computer froze, then were shut down by pressing the power button.

    However, the laptop will now not reboot. Just as I think it starts it goes to the error message and none of the options will work to start the computer, and I am now stuck on an endless loop of the above message.

    I don't want to use the product recovery disc, that he will wipe away all of the hard drive and I have the info I need access to! I have a recovery CD product for a Fujitsu which has windows xp edition family sp 1 on him. Is it possible that I can use this to start my computer or is there something else I need to do? I thought after pressing F12 and if it is possible to use the other drive Fujitsu to launch boot my system but do not know if this is possible. I don't have an xp disk from toshiba installation disc, when I bought the computer. :(

    I learned by a guy from the computer to the phone that sounds as if I need a new hard drive but would like to explore other methods before you go this route.

    Thank you very much in advance for any help you can give me. Susi

    Hi SusiB_1,

    Unfortunately, if you can start Windows t in any of these modes you have only one option and that is reinstall Windows. I mean you should do? You can do anything in this case

    As you wrote wipes disc, the whole HARD disc Toshiba Recovery and that's right because it of needed to recover to factory settings. But normally you should have a backup of your data or not?
    If this isn't the case, you can access the data, if you put the HARD drive into an external HARD drive enclosure. From another computer, you now have access to these data.

    By the way: for Toshiba recovery disc you n t need a product key. Everything is already done in the recovery image and no activation is necessary. :)

  • Satellite C660-1FS - error starting Windows 7

    Hello to everyone. I have this laptop with Windows 7 Home Premium (no data by purchase of installation disc). Since this morning, I feel the following message/problem

    Windows error recovery

    Windows could not start. A recent hardware or software change might be the cause. If windows files have been damaged or misconfigured, Startup Repair can help diagnose and fix the problem. If the power was interrupted during startup, chose to start windows normally

    Start the reboot system (recommended)

    Start Windows normally

    These two options do not work. In addition, Windows cannot enter Safe Mode. I live in Belgium and I don't know what to do. I will try with windows 7 installation disc a friend (from Dell laptops) or should I contact Toshiba?

    Thanks in advance

    When you start your notebook F8 press to display the advanced startup options.
    You see here option called fix my computer?

    It must be in the first place on the top of the screen.

  • Satellite A660-158 - cannot start Windows

    Toshiba Satellite A660-158

    I bought a laptop Toshiba Satellite A660-158. It has served me less than a week. I think it's the broken hard drive.

    My problem:
    Once I start the computer, it started and has worked for a while, but suddenly, there was an error reading that I didn't have the time. Computer has been restarted. And does not load... Until the boot mode does not reach. But the initial test (with logo) succeeded. Takes a long time and finally gives an error:
    -----
    Cannot start Windows. Maybe it was because of the recent small difference is the hardware or software configuration. To fix this error:
    1. Insert your Windows installation disc, restart the computer (the complete transmission wasn't)
    2. choose the language settings, and then click Next.
    3. Select "repair your computer".
    If this disk is missing, contact your system administrator or computer manufacturer (he turned and said to wear to the DEPOT, but I do not have this feature).

    Status: 0xc000000e

    Details: Unable to start menu, since the required device is inaccessible.
    -----
    Please help me! Idon't know what make me)
    Please write to E-Mail: [email protected]

    Post edited by: HunterS7777777

    Hey,.

    And why do you think the hard drive is faulty?
    Have you ever tried the repair your computer option? Usually with this option you can restore factory in a few minutes.

    Also if you have the Toshiba recovery disc you can also restore the factory of this disc. Just boot from it and follow the instructions on the screen. You need to do a few clicks only, installation with all the drivers and tools happen automatically.

    If you have any other questions, please let us know! :)

  • Satellite C650-1CP - cannot start Windows

    My C650, running on Windows 7 could not start properly today. When turn on/off he went to the Windows Error Recovery screen and gave me two options: run a startup repair and start Windows normally. I clicked on the repair option and on the bottom it says windows is loading files, then it's another loading screen, and finally to a black screen, which, after a few seconds, a cursor appears. No matter how long I left my laptop on nothing changes. So I decided to choose the second option, and he went to the splash screen windows with the logo of the movement. This form lasted around a minute, and then a blue screen with an error, which is then passed to a black screen. To see this error, I completely disabled the auto reboot on system failure in the F8 options and once restarted, he took me to the same error page.

    On the blue screen error was as follows:
    UNMOUNTABLE_BOOT_VOLUME

    She was followed by information saying that it's maybe a software / hardware problem and also to try safe mode.

    Technical information at the bottom were the following:

    STOP: 0X000000ED (0XFFFFFA8003DDFA50, 0XFFFFFFFFC0000185, 0 X 0000000000000000, 0 X 0000000000000000)

    I don't have a recovery disk, if I looked on websites have said recovery is built in. I also tried safe mode, repair your computer, last known config and other options in the F8 key, but these do not properly load and I end up on the black screen with a cursor again.

    I had originally to Exchange my laptop in a week to buy it because it was defective and I had a little less than 11 months, I wonder if there is a solution to this problem and also know if I am covered under warranty for this problem. Thank you.

    Hey,.

    Bluescreens are mainly problems of software or drivers so I think that reinstalling Windows would help to get rid of this.

    Why you don t have a Toshiba Recovery disk? I mean in the user manual it clearly written that you have create such a floppy yourself and it only takes a few minutes and you need to blank DVDs. All that s.

    The recovery disk contains an image of the settings from the factory with all the drivers and tools. It is an image pre-tested by Toshiba so everything will work after the installation of recovery. With this record, you are on the safe side.

    Anyway, you can order a recovery disc here:
    https://backupmedia.Toshiba.EU/landing.aspx

    Software problems are not covered by the warranty. Of course, you can make the laptop to an authorized service provider and guys are going to reinstall to factory settings, but you have to pay for this service.

Maybe you are looking for

  • who can access my private browsing history?

    I was on a web page and I've been on the incognito for some reason any and now I can't access it of course. So I was wondering who would also have access to this story, if I had access to the story that I would be able to access the web page, on whic

  • HP OfficeJet Pro 6960 All-in-o: scan multiple pages to a pdf file

    Hello I recently bought this printer/scanner and I'm very happy with it. I just have a problem with the scanning. I can't find a way to save several pages in a single file. I use the document feeder and go through all the pages, but they appear as se

  • Toshiba virtual Store account Reset - 23438

    Please reset my account online store - 23438 who is George

  • Hotmail messages en

    Saludos Tengo a problema con los correos electronicos what generan desde NI Forums, sellaman "buscar en the comunidad OR discussion forums policy" y estan saturando the tray of entrada mi correo personal, quisera that alguien me diga if exist una man

  • can not find microphone

    can't find the microphone on an acer aspire 5532 laptop