When you try to use Windows Help & Support, get a message unable to start

Similar Questions

• When you try to use Windows DVD Maker, get the message that Windows has closed this program

  Installed a new software for video (because the creation of windows dvd won't work) and before its opening, it says windows has closed this program... solutions.  And nothing!  It does this too often with internet explore.  Help!  Do I have to change some parameters of security or something?

  * original title - Windows maintains close everything I try to guess

  Hi twilight,

  ·         Do you have what video creation software installed?

  ·         How long have you been experiencing this problem?

  ·         Have you done other recent changes on the computer?

  ·         What is the exact error message/code?

  ·         The problem occurs with the entire application?

  I suggest you try the steps mentioned below and check if it helps.

  Step 1: Start the computer in safe mode and check if the problem persists.

  If the problem persists in safe mode run clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode

  Step 2: No detection system file checker (SFC).

  http://support.Microsoft.com/kb/929833

  Step 3: Temporarily disable the security software.

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

• When you try to use windows update I get this error: error number: 0 x 80070424. In addition, automatic updates in Security Center is disabled, and I can't activate it.

  When you try to use windows update I get this error: error number: 0 x 80070424.  In addition, automatic updates in Security Center is disabled, and I can't activate it.

  Tre,

  A KB was created for the error code 0 x 80070424 that appears when you install Microsoft Windows Update/Microsoft Update. The KB includes an automated Microsoft Fix it 50686 that corrects the problem. Look at the following KB: http://support.microsoft.com/kb/968002>

  Suggest you download and save the fix it.

  Then close all open programs and browsers before running MS fix 50686.msi.

  `~`

  Suggest that you first spread malware as the cause of the problem by following these steps:

  (1) have your system scanned by the antivirus/security suite installed.
  (2) run this tool from Kaspersky: how to remove malware belonging to the family Rootkit.Win32.TDSS

  http://support.Kaspersky.com/viruses/solutions?QID=208280684>
  (3) download, install, update and run full scans with two of these tools free anti-malware:

  MalwareBytes AntiMalware

  http://www.Malwarebytes.org/products/malwarebytes_free>

  SUPERAntiSpyware

  http://SUPERAntiSpyware.com/superantispywarefreevspro.html>

  (4) run the Windows XP and Windows Server 2003 System File Checker (Sfc.exe) tool:

  http://support.Microsoft.com/kb/310747>

  `~`

  If no malware has been detected, there's a Fixit on this page which will reset the Windows Update components:

  How to reset Windows Update http://support.microsoft.com/kb/971058components >

  Suggest you download and Save it. Then, close all the open programs and web browsers.
  Run Microsoft Fixit 50202.msi and choose its default mode.
  After that he finished the race, see if the return code is displayed again when looking for updates.

  If not, then run the Fixit once more and choose his Aggressive mode.
  Restart once it is finished and see if the return code always appears when the updates.

  IF malware is detected, then please post if it has been removed and that the specific name of what has been detected.

  Please let us know if it did or did not help to solve your problem.

  If this ANSWER helped, my post as ANSWER of marking close your thread.

  06/26 / 1108:34:03

• When you try to update Windows XP, I get the message: error number: 0 x 80245001

  When you try to update Windows XP, I get the message: error number: 0 x 80245001

  Hello

  If you have configured the installation of the automatic update of your computer, the computer downloads the files necessary for the installation of Windows updates in the background and records them in certain folders on your computer. During installation, these downloaded files are extracted by the requirement by the services of update running on the computer.

  The error you are getting means that some of these extracted files required by Windows Update have been damaged. Now, in order to solve the problem better, we need more information about the computer that has the problem. José asked a few questions about this computer in the first reply to your message, it will be very useful if you could answer these questions.

  Here is some important information that we need:

  1. What is the level of service pack installed on your computer?
  (Click the Start button, click run, type winver, and press Enter to know that information)

  2. what update failed to install with this particular error code?
  (Please refer to the method 1: search for the installation error code in the Windows Update troubleshooting tool section of this article to learn how to check your update history to find this information)

  In the meantime, you can follow these steps on the computer and see if that helps:

  Note: These steps will give the files associated with Windows Update in your computer. Perform these steps would be clear Windows Update history on the computer.

  1. click on Start, click run , and then type Services.msc in the run box and press ENTER. This should open the windows of Services for you.

  2. then find the following three services in the list of Services and stop them (by clicking on it and click on stop) one by one:

  Automatic update service

  (BITS) Background Intelligent Transfer Service

  Cryptographic services

  3. open Windows Explorer and navigate to the following location:

  C:\Windows\

  Rename the folder C:\Windows\SoftwareDistribution in SoftwareDistribution.old

  4. go to the following location:

  C:\Windows\System32\

  Rename the Catroot2 in Catroot2.old folder

  (be careful here, do not rename the C:\windows\system32\catroot folder, you must rename the Catroot2 folder only)

  5. now go back to the Services window and start the services of three you had stopped earlier.

  Now, close all open windows, restart the computer and try updates and install them. If it fails again, please answer with the information that we requested.

  I hope that the information I provide here helps you. If you still need assistance, we know. We are happy to be of assistance.

• BlackBerry smartphones when you try to make a call, I get this message: "unable to connect. Call in progress"

  Until a few days ago this phone has worked in the car (Bluetooth) and elsewhere.

  Suddenly, when I was in the car with the phone, I got a call that I could not access. I tried to connect, but the device did not respond.  However, I could cut an incoming call.

  Subsequently, and still in the car, every 10-15 seconds the phone rang again.  Each time, I was not able to accept the call but managed to put out of service.

  This continued for a while until I've finished my trip.

  Later, I managed to stop the ringing by cutting the storm.

  Subsequently, I was unable to make any calls or receive all.  I get the message: "unable to connect. Call in progress".

  I called the storm of my fixed line and it does not sound.

  A problem really disturbing last night was the alarm.  That has been fixed at 5:00 this morning so that I could watch the broadcast eligible Grand Prix.  He didn't ring and went to rehearsal still sounds do not.

  Why my previously sensitive phone suddenly disappeared into pieces?

  You are welcome.

  Good luck.

• When you try to use Windows Mail, I get an error saying that the host was not found.

  I was never successfully used windows mail before, and when I do, I get an error - host b is not found, I created my account and don't know what I did wrong

  original title: problem with windows mail

  Windows Mail: Setting up an account of end-to-end
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-mail-setting-up-an-account-from-start-to-finish

  Please post any error message in its entirety. You can left click on it to highlight then right click to copy and then paste in this thread.

• Error number: 0 x 80070424 when you try to use windows update

  When you try to use windows update I get this error: error number: 0 x 80070424.  In addition, automatic updates in Security Center is disabled, and I can't activate it.

  RichardTensing,

  Try other steps mentioned in the article

  http://support.Microsoft.com/kb/2509997

  `~`

  http://support.Microsoft.com/kb/968002/>

  `~`

  If no joy, click the round to start, in the search in field type

  cmd

  Right-click on cmd.exe and select ' run as to administer. Follow the prompts to allow the command prompt to run.

  At the prompt, type it below, and press ENTER after * each * command

  regsvr32 c:\windows\system32\wuaueng.dll

  output

  Restart the system and see if it can be updated now.

  04/27 / 1107:46: 36 am

• When you try to use windows media player, the wmploc.d11 file has a version number of 11.0.6002.18311 where to 11.0.6002.18111.

  When you try to use windows media player, the wmploc.d11 file has a version number of 11.0.6002.18311 where to 11.0.6002.18111.

  The following article is maybe worth a visit:

  (961047) WMP update after you one
  wmploc.dll on version error
  wrong number
  http://support.Microsoft.com/kb/961047

  Failure to solve the problem... and if you
  are comfortable editing the registry... it
  may be worth a try to remove the following text
  Registry keys:

  (FWIW... it's always a good idea to create a system)
  Restore point before editing the registry)

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\Setup\wmp.dll
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\Setup\wmploc.dll
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\Setup\\wmplayer.exe

• When you try to install Windows Defender I get an error message "Service"Windows Defender"(WINDEFEND) could start. Make sure you have sufficient privileges to start system services.

  Original title: could not start the Service "Windows Defender" (WINDEFEND)

  When you try to install Windows Defender, I get an error message that

  "Service"Windows Defender"(WINDEFEND) was able to start. Make sure you have sufficient privileges to start system services.

  How can I check which privileges I have and I need?

  I noticed in the management of the tasks that Norton symlcsvc.exe ran and I was wondering if it was who collide with the Defender, so I temporarily stopped Symantec process running in the field of Services, but still had the same result, try to run the installation of the Defender.

  Help please

  Hello

  This error message is because you have Norton installed on the computer. See the for more information section below.
  http://www.Symantec.com/business/support/index?page=content&ID=TECH103119&locale=en_US

  Let's try the steps and check them off below if it helps.

  Step 1: You can try to uninstall Norton and then check if the problem persists.
  Note: Reinstall Norton after verification.
  Reference: http://support.microsoft.com/kb/307895

  Step 2: Change the registry value and check.

  a. Click Start, type regedit.exe and press ENTER.
  b. navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender\
  c. right-click on DisableAntiSpyware, on the right panel, then selectEdit.
  d. enter 0, under value data, and click on the OK button.
  e. close the registry editor.
  f. restart the computer.

  Registry warning:
  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• I have a new Vista Ultimate. When I try to activate Windows Defender, I get a message «Failed to initialize 0x800106ba»

  I have a new Windows Vista Ultimate. When I try to activate Windows Defender, I get a message «failed to initialize 0x800106ba»

  Hello

  read this information on the Defender:

  ·                         If you use microsoft security essentials avg avira mcafee norton etc they disable the vista version of windows defender by default

  the basics of Microsoft security has its own version of windows defender

  and other anti-virus programs use their own particular type of application to scan for spyware and malware

  It of nothing to worry and is the default action, which is designed for them to do

  ________________________________________________________________

  If the above does not apply to your machine to read the information on the below link on how to disable the windows defender service in vista or make an autostart to enable

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-service-in-Windows-Server-2008-or-Vista/

  and here is the method to remove it from startup in vista

  http://www.groovypost.com/HOWTO/Microsoft/Vista/remove-Windows-Defender-from-Vista-system-startup/

  and this is how you would normally activate or disable windows defender in vista from within defenders of own and options tools

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-for-Microsoft-Vista/

       and read this information to microsoft:

  Error message when you run Windows Defender: «Error 0x800106ba»

  http://support.Microsoft.com/kb/931849

  and if you need to change startup programs read this information on the other methods of doing it without using defender

  using msconfig read this tutorial:

  How to use MSCONFIG in Windows Vista

  Here's how to use MSCONFIG in Windows Vista to disable some unnecessary programs that load automatically at startup

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  and also try this FREE program Autoruns:

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services more

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

• Windows stops working when you try to use Windows Search

  Original title : stop windows

  When I try to use windows search, windows stops always working.

  Hello

  The search Index may be corrupted. If so, you can rebuild, and then try again.

  "Reconstruction of the Index in Windows Vista"

  http://www.howtogeek.com/HOWTO/Windows-Vista/rebuilding-the-search-index-in-Windows-Vista/

  See you soon.

• I use Windows XP and get the error code 0 x 80070424 when you try to use Windows Update.

  When I try to access Windows update, I get an error code 0 x 80070424. I've read many threads, but want to make sure that the solution is for Windows XP

  Try this link

  http://www.techiecorner.com/112/error-number-0x80070424-in-Windows-Update-solution/

• I also get the error code 80070005 when you try to use Windows Update to check for the updates

  I get this error code as soon as I try to check updates. It does not even say there are updates tells me to enable updates, but when I try it gives the code. I used Microsoft Fix and now it says everything is fixed and ok but it is not. So now what?

  Hello

  1. what Microsoft fixit did you run?
  2. don't you make changes to the computer before the show?

  I suggest you try the steps from the following link:

  Error: 0x80070005 when you try to install updates by using Microsoft Update or Windows Update
  http://support.Microsoft.com/kb/968003

  Note: When you perform a virus scan Malware, you will lose data that are affected by the virus. Microsoft is not responsible for the loss of this data.

• Error 0x8024D001 when you try to use Windows Update with Windows XP SP3

  I recently loaded Windows XP SP3 and get the error code and the following message when you try to update with Windows Update:

  The website has encountered a problem and cannot display the page you are trying to view.  Error 0x8024D001

  I tried the FixIt tool as well as load the latest version of Windows Update as described here:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/error-number-0x8024d001/e299f282-01ed-42da-A495-18c64566f567

  Tried both this:

  http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x86.exe

  then this:

  http://www.mediafire.com/download/t1pvpp55v6aejpy/WindowsUpdateAgent7.6.7600.256-257.zip

  It still does not.  Any help would be appreciated!

  Naman R,.
  Thanks much for the reply.  Seen the idea on another site to change the setting of Windows Update to automatically install updates and then I was able to force the update without problem.  Not sure why it worked, but it did.

• When you try to initialize creative cloud app get the message 'no subscription found. ' What should I do?

  I'm the Manager of the team. We bought three licenses. I downloaded everything and when you try to open Adobe InDesign CC 2015 on my machine I received this message: I was connected when I received this message.

  "No subscription found.
  We could not find a subscription Adobe InDesign CC 2015 associated with this identification code Adobe you can buy a new subscription or if you do not have a subscription and are unable to access it, please contact Customer Support.

  You can also choose to start this product at trial.

  Have a different Adobe ID? »

  I tried to disconnect, then reconnect and nothing has changed.

  This document should be useful.

  https://helpx.Adobe.com/creative-cloud/help/manage-teams-membership.html