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• Error message of Smartphones blackBerry with Blackberry Desktop Software 7.1

  I have the Blackberry Torch 9860 I bought in January this year.  Loaded the software and the connection was very good.  updated to 7.1 and now I get an error message and my contacts are not properly synchronized, so I'm not even sure that my schedule is sync either.

  Unless there is a fix for the error message.  I forgot the exact wording, but there is a 'line', it is looking, can I take off 7.1 and recharge an old version and where can I get the old version?

  Thank you

  1. download 7.0 for your 9860 to here:

  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  2 IMPORTANT: Remove any newer OS of your PC by removing them from Add/Remove programs in Control Panel.

  3 download the file of the OS of your choice in step 1 to the PC then install it on the PC by running (double click) the downloaded file.

  4. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  The unit should go back to the old version.

• Used to synchronize synchronize my Blackberry Curve 8330 Smartphones blackBerry with Outlook and Yahoo contacts and calendars.

  Used to synchronize my Blackberry Curve 8330 to sync with my Outlook & Yahoo contacts and calendars.  There is no error message, it just don't do.  Any suggestions?

  You can upgrade to 4.7 WITHOUT Media Manager.  Some people have problems with the MM.  It's also a great Setup and it is easier to use the drag-and - drop in windows Explorer with the lit on your BB mass storage mode.

  Personally, I use DTM 4.6 without MM and have no problem.

• Smartphones blackBerry with Blackberry ID problems

  I deleted my Blackberry ID by clicking on the link provided in the confirmation email that I received when I first created it. Now when I want to check my account or put in another SIM, he still asks me to connect, but I don't know my password longer (am now at 6 out of 10 attempts). At the same time, when I click on the option 'forgot password' it tells me to make sure that my BlackBerry ID enabled one I typed the right e-mail address? !!!

  How I can ged rid of it all? I don't need a Blackberry ID and want to just my phone as it was before I created this account in the first place. Help, please

  Yes, a wipe will delete all user data and perhaps all the 3rd party apps... see these for reference:

  • KB26694 How to change the ID BlackBerry PlayBook, BlackBerry tablet or a smartphone BlackBerry with BlackBerry 7
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  If you use your BB (I'm not on this point), you can make a backup of your data first with Desktop software and then restore after completing the BB ID wipe and other things..., it would be better to wait the restoration before know of things work well, just in case where:

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware
  • KB23680 A backup of the smartphone BlackBerry using BlackBerry Desktop Software 6.0 to 7.0

  You should also probably do a selective restore rather than a wholesale restoration... just to be sure restore you only the data items that are important (e.g., contacts, calendar, etc.) and not on the databases that could be problematic if restored:

  • KB03974 List of database for the blackBerry smartphone

  In addition, it would be a good idea to use a desktop app Organizer for your data, rather than having your BB as the "main source". With a compatible organiser, you can synchronize between your PC and your BB all these data, which then allows you to forward to your full size PC monitor/keyboard/mouse to actually work with the data:

  • KB12268 BlackBerry Desktop Software for Windows supported for synchronization applications
  • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software
  • KB19148 How to synchronize Organizer data in Microsoft Office for Mac between the phone smart BlackBerry and your Mac using BlackBerry Desktop Software

  I know I'm throwing a lot to you, but, well... I want to make sure that you are getting the most out of your BB you can, as well as the protection of your data at the same time. Oh Yes... which reminds me... don't forget to activate the app BB Protect free once you have everything... He's going to save your data in the cloud as an extra measure of data protection. It will also help in the case of loss or theft.

  • KB25061 What is BlackBerry Protect?

  Good luck!

• graphic and CPU recommended for a freelance artist working with cintiq and photoshop

  im going to use the cintiq 22hd to use advanced daily for digital art.
  What processor and graphics card type recommended for a freelance artist working with cintiq and photoshop?

  Hi Drok'e,.

  Please see the following articles:
  For graphics card: video card FAQ and Adobe Photoshop CC GPU (graphics processor)

  Requirements of CC of Photoshop: Photoshop system requirements

  Kind regards

  Tanuj

• Message from Smartphones blackBerry of RIM for the owners of Blackberry messenger

  I received a forwarded BBM message to a couple of my friends today saying this:

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your list of contacts in a way to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveuser

  Is there any truth to this? I checked the link to Blackberry and got a message saying that the page was not found.

  My favorite is the technical term that they use "very comprehensive."

  It is indeed a hoax.

  A hoax message circulating on BlackBerry Messenger (BBM) asks users to message BBM to their contacts in order to maintain the BBM service and claims to have been sent originally by Research In Motion (RIM).

  Be assured that this BBM message did not come from the RIM and that it does not affect the security of BlackBerry smartphones. It is simply a string of hoax message. Unfortunately, many social networking applications in the face of this scenario, according to which no message, including a hoax message, can be transmitted to a user of one of their contacts. We recommend that users simply ignore the message and do not convey.

  English version of the broadcast message illegitimate:

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your contact list in order to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveusers

  Spanish version of illegitimate dissemination message:

  Hola, reciban a cordial saludo to leave Research In motion the marca BlackBerry owners. Este message are para informarle as nuetros servidores han estado lately muy llenos, asi as porfavor requerimos su ayuda para improve este problema. Por lo tanto we need than este reenvieen message a toda su lista of contacts para asi poder los activos BlackBerry Messenger users see, lo contrario no enviar este message a toda su lista of contacts, su BlackBerry Messenger staying como inactivo having como consequencia the lost of all known contacts.

  Disculpen las molestias, pero're asi unica manera resolver este problema grave. Honestly Research In Motion. For more information visit: www.blackberry.com

• Keyboard for Smartphones blackBerry with three languages + other question

  Hello, question about the keyboard. I've used for several years, both physical KB (z30) virtual bb10 KB (passport - best physics kb). Something that both got kb was very well the ability to write in several languages at the same time, in the sentence, and the Ko magically would correctly identify what language I was using and could give me any suggestions according to this and more important still, if one has been written in English but then type something in my second or third language , will not auto correct. Now, I have a private and I have these two questions:
  1. - I can not type in several languages at the same time without changing the language first. I put the three I use most, but all the suggestions and auto correct options are in the main language only. I'm surprised because this has been well implemented with bb10 and yet a BlackBerry smartphone. Any suggestion?
  2 - for some reason, in mid sentence, a word would have the first capital letter, just the option in the space bar is the same word I wrote, but with a capital letter. Boring.

  Any help would be much appreciated, thanks!

  Sorry for the late reply, I didn't know you posted a suggestion... I had put everything in settings multilingual, but did not work. However apparently, in android, there's the thing that I found in another forum so let me add here... I followed these instructions step by step and now I have a kb truly multilingual, with automatic detection... some steps I've done it before with no luck but to do all in sequence... If you previously installed the multilanguage, delete it and start from scratch:

  1. install and activate the BlackBerry keyboard
  * Go to the language and entry
  * Go to "default keyboard / current keyboard", press "configure the inputs.
  method' and activate the BlackBerry keyboard
  * Select BlackBerry keyboard as default keyboard

  2 configure the keyboard
  * Under the keyboard and input methods, tap on the BlackBerry keyboard
  * Press on multilingual keyboard
  * Choose your main language (which is in German) and the secondary
  language (IE. US English)
  * Press on save at the top right and click on "activate now".
  * You will now see a dialog language. Disable 'language use of the system '.

  AND NOW COMES THE BIG THING:
  * In the language list that is displayed, you will notice that your
  main language is listed TWICE (in my case GERMAN and just below a
  second GERMAN. Select the SECOND ENTRY and DO NOT select your
  language school (in my case English of the United States) in the list.
  * Press return to save the configuration

• Smartphones blackBerry with curve 9320 problem: I need to disconnect and reconnect to receive mails and browse

  Hello

  I have the following problem with my BB Curve 9320: several times per day email stop and I can't use the Internet (while telephone calls normally).

  Whenever this happens I have to disconnect and reconnect to the network. As soon as I reconnect to the network again starts the flow of electronic mail and Internet is available.

  I contacted my mobile operator (wind, Italy) and told me that it is not for lack of wind, but a technical problem of the phone.

  Thanks in advance for your support.

  Marco

  Hi, KIDA,.

  Try one of the following - option

  1. when your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

  2. KB17877 how to start a smartphone BlackBerry in Mode safe

  3. have a backup of your device data and then have a security wipe. Options > Security > Security Wipe. Enter "blackberry" without the quotes. This will delete all your data from the device.

  4. consider the update/reinstall the OS device.

• Smartphone blackBerry with e-mail option not help here.

  TMobile is my provider with data unlimited and my phone is a blackberry model 8520 curve. in the configuration of email, I have email to blackberry enterprise server option. my phone does not display the option "I want to create or add an email address.

  I wipe, restore and on t-mobile representatives more than say that everything is good to go at their end. I sent several request on the host Routing Table and always empty. What is the problem?

  Help, please.

  Thank you in advance.

  Hello scapulario

  Welcome to the Forums of the BlackBerry Support

  To use the personal messaging on our BlackBerry services a normal data plan doesn't work, can you confirm if you have an active BlackBerry data plan / BIS of your carrier T-Mobile!

• Sync of Smartphones blackBerry with vista calendar and address book

  Hi, I am new to the Blackberry curve 8310 and Windows Vista.  I can't get my info from my Blackberry to engage contacts and the timing of Vista because it is not recognized by Blackberry.  Any suggestions are appreciated!

  Hello. I am afraid that I did not understand all options regarding the synchronization of my 8310 with Vista calendar still; However, I had success sync my Blackberry with Contacts in Windows Vista, the other day.  After you load the Blackberry Desktop Software, go and click on synchronize, and then click the Configuration tab.  On this tab, click on the button "configure Synch... ».  This brings you to a screen that allows you to choose which office program you want to use to synchronize your info.  Select address book and then click on the "Settings" button... ».  Select Microsoft Outlook Express and click on "next >".  Select what kind of synchronization that you want to perform (if you want a clock 2 channels or just for the synchronization from your phone to the computer or the computer to the phone) and click on "next >", and then finish.  Go out and return to the Configuration tab, click the Sync tab and tap sync now.  Even if you have selected Microsoft Outlook Express for synchronization, to synchronize automatically with Windows Contacts for Vista.  (Or at least mine did).  I hope this helps!

• Smartphones blackBerry with e-mail setup question

  Hi all

  I'm having a problem with my Blackberry. BBM and internet work very well, but my e-mail does not work (I can not receive or send emails). When I click on the email configuration, nothing happen.

  I called Orange, and they told me that it is a problem with blackberry and not with the operator.

  Does anyone have the solution for me? or a number to call the Blackberry service?

  Thank you very much!!

  If it has not been suggested by your company, try to send the service on your phone directories.  To do this, on your home screen, follow the installer > >(Menu Key) E-mail accounts > Service books > Send Service directories.  No more problems with configuration of e-mail can be resolved by typing www.blackberry.com/integrate in the browser on your phone.

  Let us know if that helps you.

• Smartphones blackBerry Media Sync and Media card for Storm

  Hello

  I have Storm (9500) and I tried a few hours transfer photos from my card to my PC media. Whenever I connect to Media Sync with my Storm, I get a message saying my device is not recognized and to ensure that the card is inserted correctly etc.

  Here's what I did and I still got the same message.

  Supported media card and reinserted it

  Out of the battery and reinserted it

  on all parameters (memory Options)

  Auto enable mass Sttorage Mode when connected is set to Yes

  Tried to connect to all the USB ports on the PC (I have 4)

  PC OS is Windows 7

  I checked all possible updates on BlackBerry (office, device and Media Sync) software, I have a completely storm in terms of software updates.

  So, if someone has experienced this problem and how do you propose fixing?

  Thank you

  The BlackBerry needs to be on to connect to the computer in mass storage.

  If you have tried the fix while the unit has been turned off, you can run with the BlackBerry under tension.

  Let me know how it works

• Email synchronization to Smartphones blackBerry with Outlook 2007

  I am absolutely new to Blackberry, so I hope there is a solution to my problem.  I was syncing my device with Outlook and Calendar Contacts tasks & Memo Pad all sync using Desktop Manager, but there is no possibility to synchronize email.  As the strength of the Blackberry is its email management I know I must be missing something.  I am an individual user, and that's why I use BIS.  I've just migrated from a Palm tree where I had no such problem.  In addition, the e-mail program will not synchronize wireless.

  A way to fix this takes a few steps. They may need to be modified depending on how you use your email and if you have multiple addresses among other things, but most of what follows can be useful:

  1 using the webclient Blackberry (the correct link to use would be provided by your service provider) you can manage your email addresses for your Blackberry.

  One of the options provided in the webclient service allows you to automatically bcc to another e-mail address you have, all emails you send from the Blackberry. This gives you a way to actually get a copy in your Outlook. You can then set a rule in Outlook to move all emails that come from your Blackberry in your 'sent' folder, or any other, you choose to do this.

  If you use only one address you can bcc yourself and then put in place a (also available in your webclient) filter to avoid duplicates, back to your Blackberry.

  2. When you send emails from Outlook, bcc those you want to appear on your Blackberry directly to your

  Blackberry e-mail address.

  The final result is not exactly the same email synchronization would achieve, but I found that it gives me useful information on what email I sent him, if I use Outlook or my Blackberry at the same time.

  I hope that helps a little...

• Software Blackberry Smartphones blackBerry with VISTA

  I have a blackberry Pearl.  I have a Dell laptop with VISTA.  It did not come with MS Outlook.  Only Windows Mail, Contacts etc.

  I can't get the BB software to work with my computer, and it's very upsetting that I need to buy software that costs about $200.   Anyone else had problems with VISTA and machine their BB?

  Hello and welcome to the Forums of Support BlackBerry.com.

  Load Desktop Manager on your PC, do the installation with administrator rights.

  Get version 4.6 here, and it syncs with your windows contacts.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Messages unread Smartphone blackBerry icon

  On my old bb, it always says that I got 3 unread messages, but I've looked everywhere and could not find them. I just got a new bb today and then all my data obtained, my other says now that I have 3 unread messages. I deleted all the old messages, emails and voicemails. I also removed my e-mail account of my phone and it is still there. I don't know what to check or how to get rid of. If someone could help, I would be eternally grateful!

  Too bad... I guess that I had saved some messages that I forgot, and that's what the icon was for!