Step wait E10 is too long! Help me, please.

If at the end of one of our waterways Nurture (a series of several points of communication with intervals not to wait between them), we had inserted all the people who had flowed through into a "hold" not wait 12 months. However, we now want to feed them other streams to feed and re-engage with them.

Is there a way to just go off the campaign, reduce the waiting stage, add "move to program" step and reactivate to feed them through without having to wait a year? Or is my solution to export the contacts in the "hold" not wait 12 months only and feed them manually as a segment of the download list in other streams nurture or re-engagement campaigns?

Thanks for your time, people.

Hi Jorge,.

Yes, a campaign can be turned off and you can set the waiting time at a small fraction of time step, then add your step "move to program" after this stage of waiting. When I met similar problems I put step queue time to something like .1 hours or even .01 hours.

Alternatively, you can disable the campaign, double click on the bubble of names on the waiting stage, choose "Select all", then click the 'move' at the bottom of the window. Now, you can move these names on your canvas.

I hope this helps!

Tags: Marketers

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