Stop downloading and told me to close the "idvault. don't know wat that is and therefore cannot close

Stops during download and the message tells me to close the "idvault. Nothing seems to be running. I don't know what "idvault" is, do not know where to find, nothing seems to work, so I CAN'T CLOSE it. Frustrated and need help please.

If you use a PC, open (Ctrl-Alt-Del) Task Manager and use it to close all programs that are running in the background that may interfere.  If you are on a Mac... the activity monitor

in your folder utilities is the closest you will get to the Task Manager. But if you just need to kill a single application, Cmd + Opt + Esc will bring up the window to force them to leave, so you can kill an application.

Tags: Adobe

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