Stops after Vista Recovery
Hi all
Quickly problems that I might need a fresh look on. One of my friends asked me to look at her PC. The problem they have is at startup it asks if they want vista recovery which is recommended or start windows normally. Regardless of the option that I choose the PC shuts off completely.
I tried a few things but in vain at the moment. I tried the Vista recovery disc, load it and we the bar arrives at the end it stops. I took out the hard drive and put it in to a shopping cart and I can read all the data from my PC so seem not to be a problem with the hard drive, unless it reacts differently when used in a basket or a slave. I changed the ram, and I reinstalled everything I can. I tried a different PSU also but still get the same end result.
I need to try a clean Vista installation that is my task for this evening but other than try a new/different hard drive that I'm out of ideas. The PC gives me no beeps no more so I can't even get it to see what the problem is.
Except that I presume that this is going to be a CPU or motherboard problem because it is not something to change or check.
If someone could shed some light on this would be great.
Thank you very much
Hi cornwolf,
¯ What is the system of the brand and model number?
¯ Were there recent changes made on the computer?
Few things you can try:
1. check in safe mode. If safe mode works, take a look. It may be worth looking at. Reference: http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode
2 remove all unnecessary devices such as:
o scan
o printer
Cable Modem or network o
o Digital Assistant (PDA)
o USB drive flash or another external hard drive
o other external devices (for example, USB-attached devices)
o remove the computer from the docking station, if you are using one.
3. check that the manufacturer see if they have any hardware diagnostic tool. If so, run the tool and see what he has to say.
Kind regards
Shinmila H - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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