Storage device causes vista to freeze

I have an emachine with two different usb ports e620.
I plug a storage of 8 GB sandisk into one, a TI freeze completely the computer. The computer is up to date as I know, the automatic updates are enabled.

Hi Twss22,

You can try to use your boot USB storage device and check if that helps. A clean boot helps eliminate software conflicts.
The following link has steps showing how to perform the clean boot. http://support.Microsoft.com/kb/929135  
(1) perform the clean boot
i. Click Start, type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
II. in the general tab, click Selective startup.
III. under Selective startup, clear the check box load startup items.
IV. click the Services tab, select the hide all Microsoft Services check box and then click Disable all.
v. click OK.
VI. When you are prompted, click on restart.
VII. after the computer starts, check if the problem is resolved.

(2) enable half the services
(3) determine whether the problem returns
(4) enable half of the startup items
(5) determine if the problem returns
(6) repeat the steps above until you find out which program or service is causing the issue
 
After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.
 
Note: Please make sure that the computer is configured to start as usual by following step 7 of article http://support.microsoft.com/kb/929135 .
Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
(i) click Start, type msconfig.exe in the start search box and press ENTER. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
(II) on the general tab, click the Normal startup option, and then click OK.

Diana
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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Tags: Windows

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