Strange random restarts. How to troubleshoot?

My phone randomly restarts while he sits there not meant not. It's very strange and I'm starting to believe it's a bug in the firmware so I ask you to report it to the dev team. Basically, the phone will reboot and it is she, but not a complete reboot, because he asks pin code, it will be just close all applications, the start animation playback and return to the lock screen. The only way to say it happened is either to lean on the phone as it restarts or planned audit to the diagnosis-> system incidents. My phone is completely stock and I have nothing too weird installed that would mess with the system. She was given factory and renovated.

Here's a thread I made on the question
http://Forum.xda-developers.com/Z3/help/how-to-check-stealthy-random-reboots-t3178734

Please let me know if there is a way to solve the it, IE find out if it's one of my apps causing, if this is a known problem, etc., it becomes quite annoying to know that the phone can restart at any time.

Short answer: nobody knows.

Long answer: it may be hardware related. I know that a friend of mine on a Z3C isn't the issue. I have a new phone now considering that it is highly unlikely that both phones have the same problem, if the reboot happens again there must be software related. And its software, M Android happens then maybe it won't happen on M.

Tags: Sony Phones

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    com Apple.kext.Triggers 1.0

    com.apple.driver.AppleUSBHIDMouse 185,3

    com.apple.driver.AppleHIDMouse 185,3

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

    com.apple.iokit.IOBDStorageFamily 1.7

    com.apple.iokit.IODVDStorageFamily 1.7.1

    com.apple.iokit.IOCDStorageFamily 1.7.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOUSBMassStorageClass 3.7.2

    com.apple.driver.AppleUSBHIDKeyboard 176,2

    com.apple.driver.AppleHIDKeyboard 176,2

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.DspFuncLib 272.18.3

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IOAcceleratorFamily2 156,17

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.iokit.IOBluetoothFamily 4.3.6f3

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.AppleHDAController 272.18.3

    com.apple.iokit.IOHDAFamily 272.18.3

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    3.10.25 com.apple.driver.AppleGraphicsControl

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.kext.AMDSupport 1.3.2

    3.10.25 com.apple.AppleGraphicsDeviceControl

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    3.1.7 com.apple.driver.AppleThunderboltNHI

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

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    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.driver.AppleEFIRuntime 2.0

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    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

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    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

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    com.apple.iokit.IOACPIFamily 1.4

    com Apple.KEC.corecrypto 1.0

    com.apple.kec.Libm 1

    com Apple.KEC.pthread 1

    It seems that you have a hardware problem with one or two of the GPU.

    -Make an appointment at an Apple store Genius Bar.

    Shop Apple Store - Genius Bar

    https://www.Apple.com/retail/Geniusbar/

    Mac Pro graphics problems (end 2013)

    Mac pro end of 2013 freezes with the spinning wheel

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    I attended once - the computer was in (not sleeping) with the screen off, nothing CPU/GPU intensive market.  I suddenly heard a chime and saw that the computer restarted itself.  I logged.  There is no window pop up.  I launched the Console and did not see anything unusual before the reboot.

    More information:

    1. The computer is idle when restart occurs.  Nothing on the computer indicates overheating.  Display is off (for inactivity) and fan is quiet.
    2. There is no trace of the software stop, panic the kernel or crash.  System log shows the normal activities, and then a sudden entry BOOT_TIME, as if someone pulls the power cord.
    3. It is not a failure, because the computer must be turned off if this is really a power failure.  "Start automatically after a power failure" is not checked.
    4. It started happening after I came back from a trip and upgraded my iMac to the latest Mac OS X five days ago.  This computer was purchased in October and I had never seen anything like this until a few days ago.

    Comments on the YouTube video suggests a total prosthesis, but I hesitate to do so if it turns out to be a software/firmware problem that can be fixed. -The computer is heavy and the closest Apple Store is not very close, not to mention the efforts of backup/restore.

    Thank you

    Seems to be a problem with 10.11.4. No doubt you did not have this problem before installing 10.11.4

    Further discussion on this issue here: 5 k iMac restarts on its own after you install 10.11.4 unexpected restart

    I think it is highly unlikely that it is material, as all signs point to a software problem (no problems before the update to 10.11.4 and everyone does the same behavior (unexpected random reboots) and the error code ('previous stop cause - 128' - which nobody seems to know what that means exactly) after updating to 10.11.4.) In any event, hardware problems usually come right out go the box or after tinker you with the machine somehow like the installation of ram, add devices, etc. and later, you start to experience unexpected behavior. None of this seems to happen with this issue.

  • MacBook Pro 2013 randomly restart

    I own a MacBook Pro 2013. The last 2 months he was randomly restart on me. It is always preceded by a graphic deformation of the screen. Essentially, the Tufts of the vertical lines appear on the screen, the mac freezes for a few seconds and then restarts. My hypothesis is that it is a hardware problem. I have already installed the new RAM bars (apple approved). Note that I started my mac with Windows 10 and this issues occurs if I'm under windows or OS X El Capitan double.

    If your MBP is a model 15 "beginning 2013, it may be applicable:

    https://www.Apple.com/support/MacBookPro-videoissues/

    If so, make an Apple store for testing.

    Ciao.

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    There are some other threads on the same topic - please continue in one of these.

    Yes - we hope that the L update resolves this issue for those of you have a problem.

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    Object

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    Hi all

    I am just starting to develop my Plugin and I'm unable to troubleshooting / debugging.

    First of all, a bit of history:

    I start with a simple example, based on the example of BasicPlugIn that adds a menu item that displays a form of language c# .NET. I have the .NET extracted via a C++ wrapper shape.  I'll call the wrapper of the plug. At this point, the MyPlugInCommand method has a single line:

    CFW CoyoMenuFormsWrapper;

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    If I LEAVE this line and debug then nothing. No point of debugging, no menu item.

    I suspect this is a. Problem loading the DLL and I conducted depends.exe the and it showed nothing unusual. The exported dll that has the wrapper (Adobe2Net) is present and reported in detail.

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    Thank you

    Mark

    .

    Just followed this issue closely.

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    Mark

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    I recently had to rebuild a Dell Latitude E6500. After you have reinstalled the operating system (Windows 7 64-bit) and the drivers supplied on the Dell Web site, I had the computer shut down unexpectedly.

    A glance at the history of reliability shows the following message:

    The computer was restarted after an error checking; The bugcheck was: 0x000000c2 (0 x 0x0000000004a6001e, 0 x 0000000000000007, 0000000000001097, 0xfffffa800d10c3b0). A dump was saved in the: C:\Windows\MEMORY. DMP. Report ID: 050310-39468-01.

    A quick Internet search, it seems that this is due to a bad driver. I could have probably made a mistake by choosing to install drivers or there could be an error on the Dell driver download page. In any case, I would like to know which driver might be responsible for the accident. How can I get this information out of the above error checking?

    Thank you for your advice.

    Edit: I found this (http://msdn.microsoft.com/en-us/library/ff560185(v=VS.85).aspx) information to be useful, but still do not know how to find the bad driver.

    Cause according to minidump: NETw5s64.sys (primary cause)

    & ntoskrnl.exe (this is windows program & it cashed out due to the effect of secondary crushing NETw5s64.sys)

    NETw5s64.sys is a driver related component of Network Interface Card or NIC. You can find "\SystemRoot\system32\DRIVERS\NETw5s64.sys".

    Investigation to be performed by you:

    Now, we must carefully investigate the card NETWORK device:

    • Who are the material of the business of the vendor? (Realtek/Intel/nVidia etc.)
    • Is your NETWORK Onboard card or an expansion card?
    • Is your NETWORK Wireless LAN card or not?
    • Is there a second LAN option exists on the map?
    • Is your LAN IC or NIC has any physical damage or flaws present or not? (I know it's difficult to conclude with naked eye, but take a look & am trying to remember is it performance with any other OS)
    • In past this machine ran on other OS without fault or not? Was it all associated bad NIC?
    • What is the chipset of the motherboard & you have installed the latest driver for most of it or not?
    • How many times you got the BSOD?
    • There is a frequency of repetition of the BSOD?
    • Have you noticed that you get this error only when your LAN works (with modem or switch) or always?
    • What is the current version intermediate or published date of the driver; who had installed for your LAN or the NIC of the Dell website?

    If the BSOD is still attended; just turn off the LAN devices & take the cables & disable the Device Manager under 'Network adapters' hardware o your NIC. Then look for a certain period, if the frequency of the BSOD dies or not? If he died then my hypothesis will be 100% correct & currently still has an impact on your system.

    Necessary Feedback on your part: All the investigative report above should be presented here. But your comments are accurate & reliable.

    My next step to solve this problem: I will suggest you to update the NETWORK interface driver & the chipset drivers.

    A few truths & thoughts on drivers:

    But I know that you said that you have updated the Dell site. But my personal views on the OEM of.

    "" they don't follow it driver still to this day & OEM are not the coder or the Director of these drivers as those who are usually created by a third-party OEM. ""

    You might be confused by above comment. Let's try to understand for example.

    Suppose I use an ASUS brand motherboard where the IC Audio & LAN made by Realtek & Chipset made by Intel. For me with a motherboard ASUS Intel & Realtek are third-party OEM.

    Now my general sources of the pilot last motherboad would be ASUS website. But if ASUS did not update my motherboard driver correctly I could visit to Intel & Realtek site for my need for updated driver. Actually site ASUS accumulate all the compatible driver for that hardware Intel & Realtek site by a professional experience & designer PCB Board; usually they brand/product not the base drivers. The OEM usually stop updating the drivers when the product is not a common product; so here's intentions for new products & their pilots, but every manufacturer / OEM third-party keep their update of the driver for old & new all the components for a longer period each time they found no compatibility problems. Third party OEM are usually the compiler drivers.

    So I would like to know the details above & will bring you if any other driver compatible Win 7 found from other sites. I'm not sure I'll be able or not, but takes advantage of the chance to 100%.

    I also want to tell you a fact that the last pilot most work perfectly on your system, then the old version of Win 7 compatible driver can work very well. New drivers are not always flawless. They have been updated to cure some system specific technical problems, but another system is perhaps still not answering this version of the driver that will be fixed on next or previous.

    Conclusion: Your associated NETw5s64.sys BSOD on Win 7 is always a topic very discuss on other forums also. Just search on Google using the "NETw5s64.sys" research phase; you will get many results.  There is still no satisfactory solution available. But now, you know the BSOD causing file & likely fault for your system so keep an eye on this topic throughout the internet for now & in the future.

    ___________________________________________________________________________________________

    No need to download the large file 523 MB. The minidump in kilobytes is sufficient. If you have any other minidumps in kilobytes in the future download also. Also tell me you like General information also or not interested in tech talk; then I will not explain that these details go rather well the core activities.

    We hope to hear from you soon.

    S.Chatterjee

  • my internet explores all of a sudden stops working then restarts, how can I fix

    I recntly been havig IE suddenly stops working then restarts itself.  My virus scans are clean and I have not downloaded anything new.  Any ideas?  I got 1blue screen with a view of crash dump.

    Hello

    Internet Explorer freezes or crashes
    http://support.Microsoft.com/GP/ie_freezes_or_crashes

    Tips for solving problems with Internet Explorer
    http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-problems-with-Internet-Explorer

    When you start Internet Explorer, it opens, flashes and then closes immediately
    http://support.Microsoft.com/kb/967896

    ------------------------------------------

    Several troubleshooting methods:

    What antivirus/antispyware/security products do you have on the machine? Be one you have
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    If no joy there's something blocking perhaps.

    Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

    IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

    IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

    Close and restart IE or IE with no addons

    not better?

    IE - tools - manage Addons (for sure disable SSV2 if she's here, it is no longer necessary but Java
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    other possible problems.

    Windows Defender - tools - software explore - look for problems with programs that do not look
    right. Allowed are usually OK and "unauthorized" are not always bad. If doubt about a program
    ask about it here.

    Could not be a free - SpyBHOremover - BHO - standalone program, needs no installation, download.
    unzip and run - all are not bad, but some can cause your question (toolbars are BHO).
    http://securityxploded.com/bhoremover.php

    How to change, add or remove startup programs in Windows 7
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    Also get Malwarebytes - free - use as scanner only.

    http://www.Malwarebytes.org/

    --------------------------------

    For Vista:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    --------------------------------

    For Windows 7:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    I hope this helps.

  • BLUE SCREEN OF DEATH, random restarts, pink shadow on all windows

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    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    More information about the problem:
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    BCP1: FFFFFA8009AA44E0
    BCP2: FFFFF88011E1293C
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Very well with the color normal and all Windows start. Then all my startup program loading, turn it to this http://postimg.org/image/ylmfzypz5/. Then, whenever I click on something, the discoloration worsen until everything is pink, then it restarts randomly. I try to start in safe mode, which was fine and remove and then reinstall the driver of my gpu. The same problem. I don't know if this mess with her or not, but since yesterday, I had installed 8.1 and randomly it froze, restart and then got stuck in a restart loop when the screen goes black and restart after the first screen with option. I did a clean install of windows and it's still does not resolve so I tried to install windows 7 instead. Now this problem pop up.

    No new material ore removed material, no new drivers installed, problem just pop up and I've never seen before.

    Please help, thanks

    Here's my dmp files

    https://www.mediafire.com/?1bjwjiyy46ijceu

    https://www.mediafire.com/?m0ozxx4fddr97eh

    https://www.mediafire.com/?smdgxid3tsjmmfa

    I strongly recommend that you update your system with the latest service pack available before proceeding with the following steps.

    Steps to take before installing Windows 7 SP1 and Windows Server 2008 R2 SP1 starting from Microsoft Download Center
    http://support.Microsoft.com/kb/2505743/en-us

    Learn how to install Windows 7 Service Pack 1 (SP1).
    http://Windows.Microsoft.com/en-us/Windows7/install-Windows-7-Service-Pack-1

    Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932).
    http://www.Microsoft.com/en-US/Download/details.aspx?ID=5842

    Troubleshoot installation of Service Pack 1 (SP1) for Windows 7 or Windows Server 2008 R2.
    http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-installing-Service-Pack

    ===============

    Now, the details of the accident.

    The debugging session: 18:56:35.235 Sun 7 September 2014 (UTC - 04:00)

    116, error checking {fffffa8009aa44e0, fffff88011e1293c, 0, 2}

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    SYMBOL_NAME: nvlddmkm + c 15393

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nvlddmkm

    Nom_image: nvlddmkm.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 53b4446a

    FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

    BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

    STOP 0 x 116: VIDEO_TDR_ERROR troubleshooting (also for 0 x 117 of STOP errors
    http://www.SevenForums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html

    Uninstall and reinstall clean NVIDIA Display driver.

    ==================

    Make sure that the display and all the other drivers, including the BIOS are updated the most recent versions available. Start with those listed below.

    Important *.

    This could be the cause of these problems.
     
    Bugcheck 1000009F, {4, 258, fffffa8009743680, fffff80003f9a510}

    Failed to load image \SystemRoot\system32\DRIVERS\asmtxhci.sys, 0n2 error Win32
    WARNING: Unable to verify timestamp for asmtxhci.sys
    ERROR: Module load completed but symbols can be loaded for asmtxhci.sys
    Probably caused by: pci.sys

    Image path: \SystemRoot\system32\DRIVERS\asmtxhci.sys
    Image name: asmtxhci.sys
    Timestamp: Wed Dec 08 05:14:06 2010 (4CFF5A6E)
    CheckSum: 00069A 15

    Driver Description: Asmedia USB 3.0 driver.
    http://www.ASMedia.com.tw/Eng/e_products_list.php?item=83&cate_index=0

    Note: Looking for an update from the manufacturer of your motherboard (linked below) support page as your first choice.

    Identification information of the machine [of Smbios 2.7, DMIVersion 39, size = 1265]
    BiosMajorRelease = 4
    BiosMinorRelease = 6
    BiosVendor = American Megatrends Inc.
    BiosVersion = 4.6.4
    BiosReleaseDate = 12/03/2014
    SystemManufacturer = BIOSTAR group
    SystemProductName = TA970
    Family = None
    SystemVersion =
    SystemSKU = None
    BaseBoardManufacturer = BIOSTAR group
    BaseBoardProduct = TA970
    BaseBoardVersion =

    BIOSTAR Group TA970
    http://www.Biostar-USA.com/app/en-us/MB/introduction.php?S_ID=623#DL

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