Strips of color scanning with scanjet 3970

Hello. After several years of work very well, my scanjet 3970 is a failure. When I scan it shows on the screen preview and saved file bands colored in the picture. I use Win XP and the latest drivers. The problem also arises when I scan from any twain app or Win XP "scanner and camera" Control Panel app.

The problem has nothing to do with the effects of moiré or any type of effect of ground and also appears when you scan a page completely black or white.

Anyone know a fix or I buy a new scanner?

TNX

Hello Rosquillp,

You probably need a new scanner, because this model 'rainbow' is ussualy a defective ccd of o chip sypthom. This chip translates light into electrical signals and if its broken you can get these effects.

Tags: HP Printers

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