HP Officejet 4632 All in One – scanning with a vertical line through the document.

Just bought the machine less than a month ago.  Faxes and prints fine and until last week was the sweep for our laptops beautifully... but now is scanning with a dark vertical line up and down the sheet about 1/3 in the document.  What is the cause and how can I "fix" it?

Any suggestions?

Thank you

Hi Rohi63.

I understand that you have a 4632 Officejet which becomes a vertical line what it is scanned. I'm sorry to hear that, but I'll do my best to help you.

This seems not only to be the case when using the automatic document feeder, or the glass flat?

Usually something like this is caused because there is something on the glass. If it only happens when you use the scanner, please get a lint cloth and some glass cleaner (Windex or water if nothing else is available) and wipe the entire surface of the glass for scanning. If this only happens when scanning via the charger, you will see there is a separate strip of glass on the left looking at the scan glass, and you can focus your cleaning there.

If this does not resolve the issue please try the steps in cleaning several times, but if nothing seems to evolve, please make sure that the printer is connected directly to a wall outlet so that we know, that he has all the power it needs.

Hope this helps, have a nice day!

Tags: HP Printers

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