Stuck in the automatic repair of repair could not your PC loop to win 8 on HP laptop

I bought a new HP 15 '' Notebook in December 2014 with 8 Windows preinstalled. After loading the applications and copy the data from the machine it replaces, I stop the machine and got the familiar window "Updating - please do not power off ' message. However, when the auto reboot occurred auto repair window appeared with a message indicating that the machine cannot be repaired automatically and advising me to check the log file C:\Windows\System32\Logfiles\srt\SrtTrail.txt for the details of the problem. After I found the option to command line of auto repair-> troubleshooting-> Advanced Options-> command prompt, I found that the default drive called X:. After changing the C: with the "c:" command, the SrtTrail.txt file in the specified folder contained many successul test reports and the string "Startup Repair tried several times but still not determine the cause of the problem", if this file was not useful to determine the cause of the problem.

In the command window, I was able to run

Bootrec /fixMBR
Bootrec /Fixboot
Bootrec /rebuildBCD

successfully, but after reboot I got the loop.

I also tried

CHKDSK c: /r
CHKDSK d: /r

but after reboot I again re-entered in the loop.

I have not yet tried the reset option or update as Microsoft Office 2010 license key may not support another activation.

Are there other actions I can try before I resort to reset or update?

Hi Simon,.

Thanks for posting your query in Microsoft Community.

I really appreciate the efforts made to try to resolve the problem. I understand and it is regrettable that the laptop is stuck in this loop. You can perform a system restore using the installation media for Windows 8 to restore the laptop to point earlier in time. However, given that Windows 8 has been pre-loaded on this laptop, I would recommend contacting the manufacturer for recovery for Windows 8 media.

Once you get the recovery media, you can perform the restore of the system following the steps below.

a. insert the installation media and restart the computer.

b. select language and click Next.

c. select repair your computer and click on Skip this drive.

d. select Troubleshooting and click Advanced Options.

e. here, choose the automatic repair option and follow the instructions prompted.

Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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