Subscription annual cancellation?, Adobe removed money from my account that I have and can afford.

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  Hello

  I see that you have Adobe ID under the same email as with forums. After checking reviews, according to me, you had a cloud creative subscription

  which is now cancelled and you received as well a credit for the same thing.

  Kindly share the details of the charge in a private message so that I can check.

  You can also contact customer service for more information.

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  Trying to cancel my subscription, but it says I have a free subscription, however, they take 29.99 my account each month.

  Hello

  We cannot locate any active subscription under the Adobe ID you use with the forums.

  You can get it please contact our team of customer service for cancellation:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

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  Hi kimmok51975897,

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  Kind regards
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  Thank you.

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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