Subscription of Captivate

Similar Questions

• I got a subscription to Adobe Captivate 8 in February. Can I cancel my subscription 8 Captivate without penalty (as I'm moving to Captivate 9), or should I wait until the year is to be upgraded?

  I got a subscription to Adobe Captivate 8 in February. Can I cancel my subscription 8 Captivate without penalty (as I'm moving to Captivate 9), or should I wait until the year is to be upgraded?

  HI Brendan Strong,

  Subscription is not attached to the version of Captivate. You can download 9 Captivate and use the same subscription id. Make sure you disconnect from Captivate 8, as this is considered to be new use for instance of Captivate with the subscription ID.

  Thank you

  Sexy.

• If I purchased a monthly subscription to Captivate, could I transfer to someone else if I had to?

  Hi all

  
  We are interested in the purchase of a monthly subscription to Captivate. I understand that there is an annual commitment for this. However, if we bought a license and I wanted to reassign (for example within 6 months), is it possible?

  
  Thank you

  Licenses are linked to an Adobe ID and a particular computer.  You can deactivate the license on a computer in order to install and reactivate on another, but by changing the Adobe ID that the license is linked to seems to be a lot more trouble, obliging to contact Adobe Support.

• I have a subscription to Captivate 8 and you want to upgrade to 9, how can I do this without having to pay again and simply continue with my subscription?

  I have a subscription to Captivate 8 and you want to upgrade to 9, how can I do this without having to pay again and simply continue with my subscription?

  Please visit: https://helpx.adobe.com/captivate/faq.html

  Adobe Captivate Guide of purchase-9

  I hope this helps.

  Concerning

  Megha Rawat

• Where can I find the link to download subscription 8 Captivate?

  I had to buy another laptop and know that I have to download Captivate 8 subscription and I looked in my adobe account settings and I see not all download links as if I had before. Help, please! I have to make changes to a customer experience build so I need to get this support as soon as possible.

  Hello

  This link may help: Adobe Captivate 8 Direct download links: free trials with no Akamai | ProDesignTools

  Kind regards

  Sheena

• Subscription 8 Captivate will be updated to version 9?

  Have a monthly subscription of 8 Captivate.

  It will automatically update to version 9?

  This question is asked almost every day on this forum.

  The answer is no you must download and install the trial version of Captivate 9 when you are connected with your identification code Adobe then, she will see your subscription and license Cp9.  You may have two versions of the subscription license on your computer at the same time, but not three.

• Cancel subscription Adobe Captivate

  Hello

  I am trying to cancel a subscription to Adobe Captivate. I was charged automatically when I said that I wanted to. I just noticed in recent days that the subscription was not cancelled.

  It is too difficult to cancel the subscription and I followed all the links just to get to the same place over and over again.

  Hi Rafael,.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• Access subscription to Captivate 8

  Can someone tell me how to access the latest version of Captivate subscribed a year?  I'm still working on 7, and when I run updates it does not switch up to 8.  And the adobe customer service chat does not work on this site.

  Thank you!

  Install the trial version, when you sign in with your Adobe ID, normally your subscription needs to be recognized. Do not pull on me, that's what I learned here on the forum.

• I have a subscription to Captivate. When can I Captivate me 8?

  When I check the said product updates: I am up to date with 7. I use the Mac version.

  Never mind. I just manually installed it and it works with my annual subscription. It's funny, it's not just update automatically, even if...

• Captivate subscription 9 PC/Mac

  Hi, I am interested in the option of monthly subscription for Captivate 9. However, I currently have a Windows 10 laptop and plan transport in a MacBook later this year. I'll be able to install my subscription to the new machine that I no longer will be using on the previous laptop?

  Thank you

  Ian

  Take a look at this thread, where an Adobe staff person answers your question:

  move the license from PC to Mac?

• Captivate the subscription to reinstall

  I have a subscription to captivate but got a new computer but can't re-download the software the akami Downloader gives me access denied error and clicking on install the linksfor manuaual do not seem to do anything. can anyone help?

  Michelle

  Use a different browser and clear your adobe.com cookies.

• I had to reinstall Windows on my laptop. I have a subscription payment to Captivate 9. How can I get captivate 9 download to reinstall on my laptop?

  I had to reinstall Windows on my laptop. I lost my 9 Captivate program. I pay for a monthly subscription for captivate 9 but when I went on the site of captivate 9, I can't find how to download again.

  Help, please

  Alternatively, you can download 9 Captivate at the bottom of the link:

  Adobe Captivate 9 direct download links: Free Trials with no Akamai | ProDesignTools

• Captivate subscription 7

  When you try to subscribe to a subscription of captivate 7, I get only the option of captivate 8 subscribe to. I don't waant NOT who.

  How can I subscribe to Captivate 7?

  Thanks for the reply

  Wim

  Thanks for the reply.

  Situation is that we work with captivate 7 and I guess that I can't work on my projects back and forth between Captivate 7 and 8.

  So I need to work on 7 Captivate and NOT Captivate 8, it does not work for me!

  More about Captivate 7 is within the limits of the version last two.

  I look to me like a kind of attitude arrogant obstruction my job as an Adobe customer

• Captivate v. Captivate subscription purchase

  I need to clarify before purchase / subscribe to Captivate.

  If my clients (a company that is dept will not allow a subscription) purchase Captivate 7 and I buy the subscription for 7 Captivate.  I look at what kind of compatibility issues?  Because Captivate seems to be the only Adobe prodcut is not backward compatible (which is dumb) will this cause issues me moving files back?

  Hello

  There is a difference between the upgrade and updates.

  7.01 is and updated but Captivate 6 to 7 Captivate would be an upgrade.

  There are no compatibility issues if you sign up and your client uses a perpetual license to the same version.

  Hope this clarifies your doubt.

  Thanks and greetings

  Himanshu skalli

• I sign of Creative cloud on a single computer in order to open the Captivate on a different computer.

  I have a subscription to Creative cloud and a separate subscription of Captivate. I use the cloud on a PC and Captivate on another PC. These two are working PC. I also use my subscription of cloud at home. When I go to work and try and open Captivate it forces me to disconnect other computers and reconnect. I don't have to House of Captivate. Never installed on this PC. Why do I have to disconnect other computers that use only the cloud when Captivate is not part of the creative cloud? I understand that Captivate and the creative cloud are both on the same ID, but they are not all part of the same package. And before you go, it doesn't matter what version of what whether, or what operating system I have, or what I'm trying to do (other than signing in). It is simply the Adobe ID, put in place.

  Thanks in advance.

  Adobe think you a subscription used on 3 computers.

  I'm not sure can someone help except if you change the related adobe id one of the two subscriptions, but if anyone can, it's adobe stafff.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html