I sign of Creative cloud on a single computer in order to open the Captivate on a different computer.

I have a subscription to Creative cloud and a separate subscription of Captivate. I use the cloud on a PC and Captivate on another PC. These two are working PC. I also use my subscription of cloud at home. When I go to work and try and open Captivate it forces me to disconnect other computers and reconnect. I don't have to House of Captivate. Never installed on this PC. Why do I have to disconnect other computers that use only the cloud when Captivate is not part of the creative cloud? I understand that Captivate and the creative cloud are both on the same ID, but they are not all part of the same package. And before you go, it doesn't matter what version of what whether, or what operating system I have, or what I'm trying to do (other than signing in). It is simply the Adobe ID, put in place.

Thanks in advance.

Adobe think you a subscription used on 3 computers.

I'm not sure can someone help except if you change the related adobe id one of the two subscriptions, but if anyone can, it's adobe stafff.

Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

Tags: Adobe

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