Access subscription to Captivate 8

Similar Questions

• I got a subscription to Adobe Captivate 8 in February. Can I cancel my subscription 8 Captivate without penalty (as I'm moving to Captivate 9), or should I wait until the year is to be upgraded?

  I got a subscription to Adobe Captivate 8 in February. Can I cancel my subscription 8 Captivate without penalty (as I'm moving to Captivate 9), or should I wait until the year is to be upgraded?

  HI Brendan Strong,

  Subscription is not attached to the version of Captivate. You can download 9 Captivate and use the same subscription id. Make sure you disconnect from Captivate 8, as this is considered to be new use for instance of Captivate with the subscription ID.

  Thank you

  Sexy.

• If I purchased a monthly subscription to Captivate, could I transfer to someone else if I had to?

  Hi all

  
  We are interested in the purchase of a monthly subscription to Captivate. I understand that there is an annual commitment for this. However, if we bought a license and I wanted to reassign (for example within 6 months), is it possible?

  
  Thank you

  Licenses are linked to an Adobe ID and a particular computer.  You can deactivate the license on a computer in order to install and reactivate on another, but by changing the Adobe ID that the license is linked to seems to be a lot more trouble, obliging to contact Adobe Support.

• I have a subscription to Captivate 8 and you want to upgrade to 9, how can I do this without having to pay again and simply continue with my subscription?

  I have a subscription to Captivate 8 and you want to upgrade to 9, how can I do this without having to pay again and simply continue with my subscription?

  Please visit: https://helpx.adobe.com/captivate/faq.html

  Adobe Captivate Guide of purchase-9

  I hope this helps.

  Concerning

  Megha Rawat

• Subscription of Captivate

  It was my understanding that the monthly subscription of Captivate, I paid for years included all updates - is this not the case for 9 Captivate? If not, why?

  It includes CP9, simply install the trial version and will recognize your Adobe ID when you log in. You can have installed CP9 and keep an older version as well.

• Cancel subscription Adobe Captivate

  Hello

  I am trying to cancel a subscription to Adobe Captivate. I was charged automatically when I said that I wanted to. I just noticed in recent days that the subscription was not cancelled.

  It is too difficult to cancel the subscription and I followed all the links just to get to the same place over and over again.

  Hi Rafael,.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• Can't access subscription

  I have a subscription and am unable to access it.

  Hello

  Please see solve common problems of activation and deactivation of creative cloud.

  Cannot use Adobe CC

  Let us know if this helps!

• Where can I find the link to download subscription 8 Captivate?

  I had to buy another laptop and know that I have to download Captivate 8 subscription and I looked in my adobe account settings and I see not all download links as if I had before. Help, please! I have to make changes to a customer experience build so I need to get this support as soon as possible.

  Hello

  This link may help: Adobe Captivate 8 Direct download links: free trials with no Akamai | ProDesignTools

  Kind regards

  Sheena

• All access subscription question

  Hi - is it possible to force people to register in an app DPS 2015, i.e. giving their name, e-mail, etc. information in order to receive a subscription all access? If so, how to access this information?

  Hi David,

  You can provide a subscription all access to users who create an account & connect using a direct service with DPS 2015. In this example, users who create an account with you would then connect to the application and the application will make calls to your service to verify the authentication of the user and inform DPS which products content that the user has the right to see all access - in this case, all the products content because you want to offer a subscription.

  For more information on the use of law services Direct: Digital Publishing Solution help | Set up a direct payment in 2015 of DPS

  Kristy

• Subscription 8 Captivate will be updated to version 9?

  Have a monthly subscription of 8 Captivate.

  It will automatically update to version 9?

  This question is asked almost every day on this forum.

  The answer is no you must download and install the trial version of Captivate 9 when you are connected with your identification code Adobe then, she will see your subscription and license Cp9.  You may have two versions of the subscription license on your computer at the same time, but not three.

• Creative cloud without internet access subscription

  Is there a way to get the subscription creative cloud for my work with usage of internet every month by paying the year in its entirety. My workstation isn't online and may not be, it is part of an internal network.

  Hi there - creative cloud FAQ States that you must have the internet connection at least once per month:

  http://www.Adobe.com/products/creativecloud/FAQ.html

  Do I need a continuous Internet access to use my Creative Suite apps?

  Because your Creative Suite applications are installed directly on your computer, you will not have a continuous Internet connection to use on a daily basis. However, you need to be online when you install and license your software and at least once every 30 days thereafter. The software warns you when you connect to the Internet for a license status check.

  ... However, you may be able to call customer service to update your status of license in person. I'll try to contact the customer service:

  • 800-833-6687 (M - F, 05:00 - 19:00'S)
  • or live chat.

  An alternative solution because it is to install one or more applications on a secondary computer you use outside the network inside, say, a personal laptop. As the Cloud creative license allows use on both devices, you could fill the monthly check of license through applications on your secondary computer. This would validate your Kidscentive together, and all devices and applications that are linked.

  Whatever it is, I would contact the customer just to be safe.

  See you soon! Good luck

• I have a subscription to Captivate. When can I Captivate me 8?

  When I check the said product updates: I am up to date with 7. I use the Mac version.

  Never mind. I just manually installed it and it works with my annual subscription. It's funny, it's not just update automatically, even if...

• Captivate the subscription to reinstall

  I have a subscription to captivate but got a new computer but can't re-download the software the akami Downloader gives me access denied error and clicking on install the linksfor manuaual do not seem to do anything. can anyone help?

  Michelle

  Use a different browser and clear your adobe.com cookies.

• Captivate subscription 9 PC/Mac

  Hi, I am interested in the option of monthly subscription for Captivate 9. However, I currently have a Windows 10 laptop and plan transport in a MacBook later this year. I'll be able to install my subscription to the new machine that I no longer will be using on the previous laptop?

  Thank you

  Ian

  Take a look at this thread, where an Adobe staff person answers your question:

  move the license from PC to Mac?

• I had to reinstall Windows on my laptop. I have a subscription payment to Captivate 9. How can I get captivate 9 download to reinstall on my laptop?

  I had to reinstall Windows on my laptop. I lost my 9 Captivate program. I pay for a monthly subscription for captivate 9 but when I went on the site of captivate 9, I can't find how to download again.

  Help, please

  Alternatively, you can download 9 Captivate at the bottom of the link:

  Adobe Captivate 9 direct download links: Free Trials with no Akamai | ProDesignTools