If I purchased a monthly subscription to Captivate, could I transfer to someone else if I had to?

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• I was wondering if I bought a monthly subscription that I could cancel and still use the Lightroom program 5 I have installed

  I already bought and installed 5 Lightroom a year ago. However on the Adobe website they offer 5 Lightroom and Photoshop CC as a package of $9.00. I was wondering if I bought the monthly subscription, if I could cancel and always use Lightroom 5 program I have installed if I decide to cancel.

  [Title edited by moderator]

  Hi Patrick,

  At any time if you decide to cancel the subscription of creative cloud (plan $9.99), you will always be able to use the Lightroom 5 stand-alone program that you purchased.

  But with creative cloud subscription, you get a free upgrade to Lightroom to the current version which is Lightroom CC/6. If you upgrade your Lightroom CC catalog with the subscription and then, you wouldn't be able to downgrade this to Lightroom 5 catalog later.

  Let us know if you need additional assistance.

• I'm getting billed monthly subscription is expired and can't call someone and I'm upset

  I'm getting billed monthly subscription is expired and can't call someone and I'm upset

  This is an open forum, not Adobe support... Click below

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• No there is no way to upgrade Photoshop or Illustrator without having to purchase a monthly subscription of cloud?

  I have Adobe Design Premium CS4, it came with Photoshop, Illustrator, InDesign, and I think 1 or 2 other programs (don't remember quite on the top of my head). I wanted to upgrade to a new version of Photoshop and Illustrator (and possibly InDesign) is there at - there no way to buy just these programs without subscription monthly/annual cloud?

  Thanks in advance for your help

  Try this link:

  Creative Suite 6

• I can't download purchases. He sent me on the subscription page, even though I am connected and have already purchased this months subscription.

  Someone else, get in trouble?

  Hello

  I have that escalated to the team of stock as the assignment of image for January has yet been added to your account.

  I'll let you know when resolved.

  Kind regards

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• unused monthly subscription and transfer to different countries

  Hello world

  In fact I recently purchased a monthly subscription to a particular country, but had to cancel with a rare use, as it is necessary to use the same service to another country B.

  You know is it possible to move the remains minutes (almost unused) (credits) to any other monthly subscription for the different countries?

  I feel really empty as I know Skype has said, we can use leftover minutes until the days expires, but there is no point that people need to use the same monthly subscription just because they go back to the other end of the country.

  If we are not able to transfer the remaining subscription right, Skype should have function to modify reftover to some credit points credits, to allow to reuse the same schema at least.

  What do you think? Y at - it suggestions for this?

  Thank you

  Hello and welcome to the Skype community.

  Unfortunately, once used a subscription can not be refunded. Unused minutes are "lost" at the end of each monthly billing period and will not be postponed.

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• Subscription of Captivate

  It was my understanding that the monthly subscription of Captivate, I paid for years included all updates - is this not the case for 9 Captivate? If not, why?

  It includes CP9, simply install the trial version and will recognize your Adobe ID when you log in. You can have installed CP9 and keep an older version as well.

• How to cancel a monthly subscription?

  Hi all

  I purchased a monthly subscription which has never worked since the day that I have ordered. I need InDesign for a project and was not able to spend time with Adobe because it did not work. I think that I have spend 4-5 hours to try to make it work and it didn't work.

  But now, they are paying me monthly subscription, but I've never used... If I want to cancel my monthly subscription. I tried but they say, they did not work again and so I need to contact Adobe. I clicked on contact us and their offices are closed again. Every day are closed, they should be open with the times. Moreover, their schedules are not friendly at all, I live in North America and their opening hours are in Europa...

  I'm really tired of wasting so much time with Adobe. I really believe that this is the worst customer service I've ever seen. There is at least a place with them by a simple email or I don't know, as a normal easy way?

  Thank you all!

  Pierre-Luc

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• After the upgrade from trial to the monthly subscription, I have the Adobe Pro crashing whenever I open it, with a note "Acrobat quit unexpectedly. How can I make it work?

  Hello

  Can someone advise how I can do my job Adobe Pro? Now it it gives me a note 'Adobe close unexpectedly' every time that I run. I have it on iMac. The trial version worked without problems, glitches began after I purchased a monthly subscription.

  Thank you in advance.

  If you are on Windows, I'd go to control panel > programs & features and do a repair.

• Monthly subscription: online ONLY?

  I just purchased a monthly subscription to Adobe Pro XI, but now its looks that I only get online access?  Do not access an offline version?

  I remember well, it must be online at least once a month. You can not subscribe, then go on the net.

• Serial number invalid, monthly subscription InDesign6

  Hello

  I purchased a monthly subscription of InDesign6, before, I had installed a trial version has expired, so I bought the subscription, I uninstalled the software and I downloaded and installed it again. I searched my stories in "register products" and I found a series linked to the payment but this series does not work, it is not valid, series, what is the problem?

  Thanks for help

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• In January 2015, I bought LIghtroom 5 (purchase outright, not a monthly subscription) I want to know if I have maybe 2 licenses on the product I bought so I can have a copy on my computer desktop and my laptop.  Otherwise, I need trans

  In January 2015, I bought 5 Lightroom (outright purchase by disc, not a monthly subscription) I would like to know if I have maybe 2 licenses on the product I bought.  If this isn't the case, then I'll have to uninstall Lightroom from my laptop and install it on my desktop.  However, the disk drive on the new computer doesn't seem to like the Lightroom drive, so I have to download online and indicate my serial number.  Help please.

  each license individual adobe allows installation and activation, until, two computers at a time.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Is their any restrictions on the total facilities of cloud creative app after purchase of the monthly subscription for each user?

  Is their any restrictions on the total facilities of cloud creative app after purchase of the monthly subscription for each user? For example, an application may not be installed on more than 1 computer. (Or it will break the policy of licensing or software etc.) ?

  1. You can install the software on as many computers as you want
  2. You can activate the software to be used on a maximum of any two computers at the same time
  3. You can only use one of the simultaneously active installations.

• I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one

  I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.

  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
  Nicos

• Apple music charge $11.99 per month despite Telstra free 24 month subscription

  I bought an iPhone 6s (carrier) Telstra in October, which came with a free month subscription 24 music Apple (or trial as it is technically).

  I put in place the trial using the SMS activation, Telstra sent me, on my AppleID.

  Since then, every month I get charged $11.99 per iTunes store for individual membership of Apple's music.

  I went to the 'Report A problem' section, but the purchases are not listed. However, they are in my purchase history in iTunes and on my bank statement. They take the money.

  The worst thing is, I have disabled the service a few months ago (as Spotify is much better in my opinion) and they are still charging me.

  I can't find any resolution or thread to cover this - is there is direct phone and E-mail, you can request such requests to? If it continues, Apple will charge me $ 288 for something that I accept to pay for, and I do not use more than 2 years.

  Help would be very appreciated. I would like to know if I need to share more details to clarify the above.

  Thank you.

  

  How have you been on disable your subscription?

  To get their hands on Apple, e-mail iTunes support by going to http://apple.com/emea/support/itunes/contact.html.