Subscription paid regularly but 'invisible' in the plans and products.
Hello.
I have two subscriptions of Adobe Creative Photography of cloud, used to 4 computers.
Subscriptions are regularly charged to my credit card, but I get the message "expiré trials" for one of them. Why do I continue to receive these messages?
I consulted creative cloud on the browser using my Adobe ID, and the subscription is not displayed on the page "plans and products.
I pay for two subscriptions, we're fine, the other is defective... tried to seek solutions in the MSFN and tried desperately to talk to someone in Adobe, but the chat option is impossible to find...
I'd appreciate some help here. Thank you very much.
Fabio
Hi Fabio,.
I can't find any subscription information with the e-mail address that you used to connect to the forums. It's the reason why you found this option forums then you are tying to achieve support.
^ Ani
Tags: Adobe
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