Suddenly cannot start Indesign CC (2015)

Hello

I have a very annoying problem that suddenly happened today (there were no changes or updates until this happened). Suddenly, after the closure of InDesign I couldn't open it more and I would get every time the error message following: "Adobe InDesign cc 2015 has stopped working a problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. "I've been through already interminable discussions here to try to fix it with the usual advice, i.e. Uninstall cloud adobe completely with the cleaner (very annoying) cloud and also updated my graphics software (NVIDIA) as some have said that they had problems with it. Unfortunately, none of that solved my problem. What I don't understand, is this happening without changing me anything on my pc. So could someone please give me advice on what I can do?

Here are the answers to some questions in general on other threads for you offer more information. Anyone know what I can do? Thank you, Christian

  • What version of Premiere Pro? Include the minor version number (e.g., first Pro CC 2014.2 (8.2)).

Since I can't open InDesign, I can't say, but it was later that I uninstalled and redownloaded everything.

Yes including my graphics (NVIDIA GeForce 820 M, 64-bit)

  • What operating system? This should include specific minor version numbers, such as "Mac OSX v10.9.5"-not just "Mac". "»

Windows 10.

  • If you get error messages, what is the integral of the error message text?

"Adobe InDesign cc 2015 has stopped working a problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. »

  • What you were doing when the problem occurred?

Nothing special, I closed my account and all of a sudden, it opens again. The problem was with InDesign, Photoshop still opens.

  • He has already worked before?

Always so far

  • What other software do you use?

Chrome, Mozilla, and Word

  • Do you have the third party effects or the codecs installed?

Not that I am aware of

  • Tell us about your hardware. Make sure especially to tell us about your GPU

ASUS laptop computer with processor intel core i7-4510U @ 2.00GHz 2.60 GHz and 64 - bit operating system, GPU is an Intel(r) HD Graphics 4400 and NVIDIA GeForce 820 M, 64-bit

NO.

See Adobe InDesign CC 2015 - program stopped wo... | Adobe Community

Tags: InDesign

Similar Questions

  • Cannot start Lightroom CC 2015

    Hello world. I use Adobe Photoshop Lightroom CC 2015 on Windows 10. The first time after installation, the program worked correctly, but after that I have not used for some time, it cannot be started.

    According to my research, there are suggestions in saying that I need to disconnect from the Adobe Creative Cloud app and reconnect to the rear, but it does not work for me. I also tried to reinstall the app but it does not truncated.

    Regarding the suggestion of Adobe, error: 'error unexpected opening catalogue' occurs in Lightroom after upgrade Windows 10.

    • I found that Microsoft Visual C++ Redistributable 2012 had already installed on my computer.
    • I tried to run the program as administrator, but you have the same problem.
    • I also checked my permission to catalogue, but it seems to be okay. I tried to delete the catalog folder and start Lightroom, the new folder to create catalog, but the application has not begun.

    Does anyone have ideas for my problem?

    This is to update on my problem. I contacted the Adobe Support via chat and they managed to solve my problem. Now I can start Lightroom properly.

    The solution is to uninstall .net versions and reinstall them. I have several versions of .net installed on my machine (2008 - current version, 32 and 64 bits). Adobe staff helped me to uninstall and reinstall .net remotely. After that, Lightroom can perfectly start.

    Thank you all for helping me.

    smokkeyy73, you might be interested in the solution.

  • Cannot start Lightroom CC 2015 after relocation

    On Windows I'm 10 I installed and as bought CC photoshop and lightroom 2015. Photoshop works very well but not lightroom I reinstalled it and nothing don't change I tried of me disconnected from creative of the clouds and reconnect and it changed nothing lightroom still does not start.

    Thanks for helping me

    Hi sole2000,

    Please see error: 'error unexpected opening catalogue' occurs in Lightroom after upgrade Windows 10

    Follow the steps and let us know if this helps.

    Kind regards

    Assani

  • Cannot start indesign in Creative suite - license for this product has stopped working?

    I have uninstalled and disabled my creative suite 4 on my old mac and install it on my new iMac with the Mavericks, Ive updated and recorded and other programs work, but Indesign does not start...

    I get a message saying:

    License for this product has stopped working

    This product has a problem that requires that you restart your computer until you can run.

    If you continue to see this message after you restart your computer, please contact your COMPUTER administrator or Adobe support for help and mention the error code displayed at the bottom of this screen.

    Error: 5

    http://www.Adobe.com/support/

    (incase of your request, I tried to reboot)

    Any help much appreciated!

    I tried to reinstall completely and it seems to have fixed,

  • Cannot start bridge CC 2015.3 - cannot install older versions either

    Add me to the list of os x users who open not release yesterday of the bridge without crashing, there's NO WAY to reinstall a previous version of work through enforcement of the CC.  I am able to find a standalone installer for the CC2014 bridge (which worked) on the Adobe web page downloads.

    In addition, the bug report form takes me in and endless loop with no possibility to report this problem.

    Hi James,

    We have released a new version of Adobe Bridge (CC 2015) today. This update is available via the Adobe Creative Cloud application.

    We addressed some crash bridge issues experienced on the launch of the application. Please try the new version and are looking for the crash problems you encountered.

    If you are not able to locate the bridge (CC 2015) on the creative cloud application, you must update the creative cloud application.

    Kind regards

    Gerard

  • Cannot start Lightroom cc (2015) after installation

    Version again, but it does not start.

    Have you tried logging in your CC desktop app, then logging put it back? Stop/restart won't work, but logging out and back in must. See here: you connect, disconnect | Creative desktop application Cloud

  • suddenly, when starting InDesign, I got this window: "could not load the Indesign because it requires Layout UI.please install available to the interface plugin user and restart InDesign.» I tried to reinstall, it did not help. I use CS4 on PC windos 7. a

    indesign error.jpg

    Finaly

    I copied the plugin: layout of the user interface of another PC and pasted into my PC to: c: Program Files (x 86) \Adobe\Adobe InDesign CS4\Required

    and ii work!

  • InDesign CC 2015 crash at startup

    Hello

    InDesign CC 2015 is unable to start my machine OSX El Capitan. It loads briefly then immediately - blocked crash report here:

    Start InDesign CC 2015 - Pastebin.com crash

    I deleted and reinstalled, deleted the prefs and cache as well. No change.

    Any help much appreciated.

    Thank you
    Ben

    Disable auto hide for menu bars

  • DVD/CD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.

    My CD/DVD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.  I have uninstalled and still get this error.  When I put a CD in nothing happens.  It is not read.  Any suggestions?

    Hello

    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
    http://support.Microsoft.com/kb/943104/

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • All of a sudden I started getting a "Cannot complete the command because of a problem." message using the Adobe color engine Can anyone suggest what it can be and how to fix it? Thank you very much!

    All of a sudden I started getting a "Cannot complete the command because of a problem." message using the Adobe color engine Can anyone suggest what it can be and how to fix it? Thank you very much!

    Trash this stage and re - register. It could be that new file dialog tries to assign a document profile that is damaged or is no longer present on your system. If this does not work, reset the Photoshop preferences. Press ctrl + alt + shift at the launch, confirm with the dialog box that appears if you did it correctly.

    Make sure to save all your other actions, brushes and so on first!

    Shares usually work between different versions, but if certain parameters have changed they may fail right there.

  • Problems with InDesign CC 2015 and El Capitan DP7? With DP6 is was awesome, with DP7 crashes just after the start.

    Hello!

    Updated El Capitan DP7 this morning and InDesign crashes just after the start. (With DP6 is was great)!

    Any comment/suggestion/help?

    Process: Adobe InDesign CC 2015 [1409]

    Path: / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC

    ID: com.adobe.InDesign

    Version: 11.1.0.122 (11100)

    Code type: X 86-64 (Native)

    Parent process:? [1]

    Responsible for: Adobe InDesign CC 2015 [1409]

    User ID: 501

    Date/time: 18:32:41.676 2015-08-21 + 0200

    OS version: Mac OS X 10.11 (15A263e)

    Report Version: 11

    Anonymous UUID: 0061129A-F597-5AFB-7DF4-CF3E3B3FDDA2

    Time since started awake: 5800 seconds

    Crashed thread: 0 dispatch queue: com.apple.main - wire

    Exception type: EXC_BAD_ACCESS (SIGSEGV)

    Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000040

    Note the exception: EXC_CORPSE_NOTIFY

    VM regions near 0x40:

    ->

    000000010aff9000-000000010affe000 [20 K] __TEXT r-x/rwx SM = COW/Applications/Adobe InDesign CC 2015 / Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

    Global tracking buffer (second chronological reverse):

    3.729044 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb494e71f80 SSL Handshake Conn MADE

    3.975525 SSL handshake at the start of CFNetwork 0x00007fff8b5b9977 TCP Conn 0x7fb494e71f80

    3.975626 all 0x00007fff8b5b821f TCP Conn 0x7fb494e71f80 CFNetwork. FD: 60, err: 0

    3.976001 event TCP Conn 0x7fb494e71f80 CFNetwork 0x00007fff8b5b77d1 1. Err: 0

    4.138228 CFNetwork TCP Conn 0x7fb494e71f80 0x00007fff8b5b6faf started

    9.259148 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb48d5d0f00 SSL Handshake Conn MADE

    This fixed it for me:


    Solved: Disabled the auto-hide the menu bar.


    InDesign crashing on the opening (using the beta OS El Capitan 10.11)

  • I pay a monthly subscription and when I upgraded to inDesign CC 2015 he now asks if I want to start a trail. I can't work and I have a period. Help, please.

    I pay a monthly subscription and when I upgraded to inDesign CC 2015 he now asks if I want to start a trail. I can't work and I have a period. Help, please.

    Hi André,.

    Please check the help below document:

    https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

    Kind regards

    Sheena

  • Cannot select new fonts in the drop in InDesign CC 2015

    Drop-down list of font selection menu will not change the font for the selected type. Opens the drop-down police, this allows me to click on a font, I can use the arrow to expand the list, but it will not actually change the font in my document. It is similarly the character Panel left side. Anyone encountered this, or suggestions on how to fix it? Its incredibly frustrating and tedious. I use the more updated version of CC 2015 InDesign on Mac OSX Yosemite 10.10.2. Thank you in advance for your help!

    The answer lies in this thread:

    Cannot access fonts with InDesign CC 2015

  • Cannot change the font in InDesign CC 2015

    After I have highlight text and click on the arrow in the drop down menu, the font list opens and I can click a new font, but that's all.  It will change to this policy.  He's stuck on the same policy.

    So I took the document to my other Mac, who has CC InDesign (2013) and no problems.  I can change to the font in the document as I have 15 years with this program.


    I uninstalled and reinstalled InDesign CC 2015 RETURN on the Mac and the problem persists.  Anyone having this problem?

    But what's really amazing is that there is NO phone or chat support Adobe weekend!  And of course as usual, the laundry list of generic troubleshooting pages do not mention this problem, either.

    See this screenshot:

  • InDesign CC 2015 freezes / slow down

    2012 21. "iMac / 2.9 GHz Intel Core i5 / 8 GB of DDR3 memory / Running 10.11.4.

    Had a problem starting yesterday afternoon.

    InDesign cc 2015 started freezing, it did not crash but the beachball begins to run for about 15 seconds, stop for a second... then start again.

    Strange thing is that this does not occur when I open older INDD files that have never been opened by the CC before.

    It also does not freeze upwards at the opening of IDML files. But as soon as you save the IDML file or the unopening previously by CC INDD file, such as a new file INDD2015, it begins to freeze.

    CC other applications work fine, Photoshop and Illustrator.

    Previously, I used CS6 and upgraded to CC a little over a month with no problems since.

    I just spent the last 3 hours with tech support screen sharing. We have UN / re installed creative cloud and Indesign, tried running in safe mode, try running under a new user, deleted the prefs, CC2014, installed and the old version of CC2015... with no luck. No problem with the fonts in the user whatsoever, I have everything turned off and tried... no dice.

    Technology Adobe said as we were talking, they were starting to get a few other calls in the same situation.

    Does anyone else have this problem arise last day or two?

    For now, I guess I can use CC to convert the latest files and open them in CS6, but this isn't my preferred method. Especially since some of my recent work used Typekit fonts.

    In FACT I think that you indirectly led me to a solution. I tried what you suggested, leaving my HDs out of spotlight indexing. I have 3 HD, the iMac, an external WD used as my time machine and an external WD used only to store go pro videos. My mac and my time machines HDs could be excluded from spotlight indexing, BUT (here is where it gets good) for some reason any externally with my videos gave me an error and cannot be added. I went to open the player to view the content, it's been a while since I had to go in to edit a video and BAM, it took about 2 minutes to open the finder window and my computer froze similarly to my indesign. I eventually removed the HD and for the * #& $ open Indesign CC and it worked perfectly.

    I just got by using WD Utilities disc and there not all tests. I'll deal with that later, for now, I just want to know how, in hell if my rarely used hard drive that was failing, which contains ZERO files required by indesign, could eventually affect the performance of Indesign and any other programs. CC of Photoshop, Illustrator, Acrobat everything worked very well. I'm typing this I knew I had this external hard drive defined as my Photoshop scratch disk, as there is a folder 'PS ASR' who is there, that I'm still working on it, but I wonder if this has anything to do. I will update if I can get this drive works again and Indesign at the same time.

    SO now my problem is solved.

Maybe you are looking for