Support Assistant keeps popping up... HP, Windows 8 desktop computer. Do not download updates.
Hello mprest99,
HP Support Assistant is not a required software. You can uninstall via Control Panel / programs if you wish with a lot of side effects.
Tags: HP Desktops
Similar Questions
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I have a PC Pavilion Elite HPE 450 t, and a few months ago he ceased to accept automatic updates from Microsoft downloads.
I tried to use the tools that Microsoft has nothing helped.
Some time after, my Norton Security software security suite failed and wouldn't charge. Norton failed to find a solution. I guess it must do something with the heavy backlog of unloaded updates.
? Is it possible to load windows 10 on win 7?
I got my PC tested for viruses, root kits and it is clean, but updates are still not loading.
Honestly, I'd appreciate any help that you folk can provide. Thanks in advance
Leon R.
Hi there @LROSZKOW,
I hope you find your experience of positive Support Forum! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you have had problems with the updates of Windows and want to know if you can upgrade to Windows 10. I'm happy to help you with this.
Reading the questions you have described in your current system that you cannot upgrade to Windows 10, using the normal method of free upgrade. Your system should have the option available from a previous update of Windows, as the free update is delivered via Windows update. If you have a Windows 7 or 8.1 product key, then you could do a clean install of Windows 10 and use this key to activate your Windows 10 free documents. Of course, you want to first make a backup of your data.
Another option would be to try to load the original image from the desktop computer, and then try to update again by using Windows Update. This assumes you have a working recovery partition or recovery media. Computers HP - performing a recovery of system HP (Windows 7) But to protect your data, you want to make a first backup as I mentioned.
Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.
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my computer will not download updates for windows 7
My computer stopped the download of updates about 3 weeks ago and now even when I press download updates it will not.
It says download 35 updates and progress are always zero with 0 KG and it lasts for a long time now.
Post proposed by the facilitator for the appropriate forum placed
Windows 7 update problems? First read this.
:)
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When I opened arrive it to 'manage the credentials' there is no windows credentials or one titles according to certified?
Hello
Are you referring to Internet Explorer from freezing?
This problem can be caused due to system files corrupted, due to which the updates are not installing on the computer.
You can run the SFC (System File Checker) scan on the computer to ensure that the system files are intact. The tool (SFC.exe) System File Checker scans missing or system corrupted files and repairs them.
Refer to:
How to use the System File Checker tool to troubleshoot missing or corrupted system files
http://support.Microsoft.com/kb/929833/en-us
Thank you.
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Original title: out of memory at line 17
Using Vista system op on an old HP Pavilion of 3 year. Recently, an "out of memory at line 17" message keeps popping up and - web pages and files DO NOT OPEN, with browsers scrolling forever.
Help, please
Hi Scott,.1. are you using Internet Explorer?
2. If so, what is the version of Internet Explorer installed on the computer?
3 are you facing this problem in all Web sites?I suggest you to follow the link below and check if it helps.Method 1: Follow the link mentioned below and check if it helps.
How to resolve script errors in Internet Explorer on Windows computersMethod 2: You can also try the steps and check if it helps. -
Hello... my computer will not install update KB2378111 with a code error 80070570. In addition, I can not install all programs downloaded from the internet, specifically my anti-virus software. I'm running without any software antivirus at this time. I ran the most recent Microsoft malicious software removal tool and it showed that there is no problem.
I'm running without any antivirus at this time software
See...
Cleaning a compromised system
http://TechNet.Microsoft.com/en-us/library/cc700813.aspxPersonal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!
HOW to do a clean install of Vista: see the "to install Windows by performing a clean install" (or "reinstall Windows Vista") http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista article
NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").
After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:
4 steps to help protect your new computer before going online
http://www.Microsoft.com/security/pypc.aspxTip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029
VERY IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application.
Norton Removal Tool
FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exeMcAfee Consumer product removal tool
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exeSee also:
Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
http://www.us-cert.gov/CAs/tips/ST05-007.htmlMeasures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspxMeasures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspxAvoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspxIf you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.
Good luck!
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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I have a new HP Envy with Windows 8 desktop computer that still does not run properly. I have rebooted, restored (im doing this), ran chkdsk, sfc/scannow, malware, virus, uninstall/install etc and my machine wil always do not run for a long time without going through some sort of problem after an hour or two. Can anyone suggest what to do about this? I read a lot of information online on all the windows 8 and fixes bugs, etc, but anything Microsoft/Windows, which ensures its customers, a hotfix or compesating their customers with software that still works. This isn't a hardware problem, and I can't keep day and bad shooting and trying to fix the day things in?
Sincerely,A client who is a loss for words.Here are some problems in no particular order.1.) apps to not install it, and/or Windows saying they are when they are in fact not. The fix to install / uninstall, or get on the site of windows directly in general does not, and or does not at all.The change permissions 2.) does not work on files that you should be able to access in changing oxnership, permissions, etc.3.) Google chrome won't let me access my account of microsoft (or fact rarely) trying to access assistance. But internet Explorer doesn't?Randomly will increase from Internet 4.) a previous connection wired to wireless to a reboot.5.) my 8 'key' windows was only shown to me after that I have let Windows scan my machine online? Why? I paid for this... I restarted it and it says: service not available (it worked the third attempt which was 1-3 minutes after the initial analysis). Windows only showed my product ID not the key. I know that my victory. 8 was OEM when preinstalled I bought it new, but why didn't we files on it that had nothing to do with activation, appearing on dates for three weeks, or so before I bought it. What is the 'activation of the factory'?6 :) Windows Essentials does not hang for a long time, and the troubleshooterprogram of update simply does not work (I had to go to the website to try tp operate, the bluetooth functionality is not good that there is an error.7.) windows scan and repair gets stuck at 27% (Im not the only one with this problem).8.), avery MS Office 2013 Disappears so often and not easy to reload "we have encountered a problem.The computer manufacturer is responsible to see that it works properly with Windows 8. It says that it is a new computer I contact HP and make these problems their. If you don't get satisfactory results I turn and look elsewhere for a computer. Hope this helps and if you need another post to help and we will be happy to help you.
The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.
"When we try to take anything by itself, we find it hitched to everything else in the universe." -John Muir
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I bought 2 Adera for Windows 8, and it will not download. Whenever I click on the download icon, nothing happens. It becomes extremely frustrating that the account has been debited from my bank immediately... Still no game! Any suggestions please. Thank you
Hello
You must get in touch with the sales of Microsoft and Windows Store Support for help on this issue.
To avoid such problems in the future, you can try to reset the Windows Store cache, and then try to buy apps.
Reset the Windows Store Cache steps.
a. press Windows + R on your keyboard to open the Run dialog box.
b. type WSReset.exe, and then click/click on OK.
c. the information store now open and indicate the following: for the store cache has been cleared.
Please let us know in case you need assistance on issues related to Windows.
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I want to use Windows 7, the computer will not accept my 25 digit product code please help
I want to use Windows 7, the computer will not accept my 25 digit product code - please help.How to activate Windows 7 or Vista manually (activate by phone)
http://support.Microsoft.com/kb/950929/en-us1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone * do not select/press any option * and wait for a person to help you.
(6) explain your problem clearly to the support person.
(7) the person must give you a confirmation ID, copy it down on paper,
(8) check that the ID is correct in reading the support person.
(9) to enter the ID number, then click 'Next' to complete the activation process.Activation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048
(888) 725-1047 or 800-936-5700---------------------------- Alternatives -------------------------------------
To enable the use of the phone
1. open Activation of Windows by clicking on the Start button, right click on computer, clicking Properties.
then by clicking on activate Windows now. ?2. click on show me other ways to activate.
3 type your Windows 7 product key, and then click Next.
4. click on use the automated telephone and then click Next.
If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.5. click on the location nearest you from the drop-down list, and then click Next.
6. call one of the available phone numbers listed. An automated system will guide you through the activation process.
7. When prompted, enter the installation ID that is listed on your screen in your phone keypad.
8 Note the confirmation ID the phone system gives you.
9. under the terms of step 3, type the confirmation ID in the space provided, click Next, and then follow the instructions.
10. If the activation is not successful, stay on the line to be transferred to a product activation agent who can help you.
How to contact a Microsoft Product Activation Center by phone
http://support.Microsoft.com/kb/950929Microsoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)The phone number is not working:
Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspxRegister Windows 7
http://Windows.Microsoft.com/en-us/Windows7/help/register
Register Windows 7 and you automatically receive a series of three welcome to Windows e-mails
filled with tips, creative tips and other information to you help get the most out of Windows 7.
You also get a subscription to the monthly newsletter of Windows Explorer,
where you will find other tips and tricks, as well as special offers.Learn about Activation:
http://TechNet.Microsoft.com/en-us/library/ff793423.aspxJ W Stuart: http://www.pagestart.com
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Satellite L30 Windows XP does not download updates
I formatted my old laptop Equium L30 to factory settings (XP Home) with supplied Toshiba recovery cd. After this, my internet connection does not work correctly.
I can browse normally (Explorer, Chrome), but the computer is not download the updates of Windows or other updates, updates to the antivirus for example program.
I've also updated the LAN and WLAN drivers of Toshiba and the site of the manufacturer (Atheros and Realtek).
Also, I've manually updated Windows SP3 as BIOS (extract from the Toshiba site).When I look at the State of both WLAN and LAN connection, the only 'package' that moves is when I browse the internet with the browser.
Then, help is needed, thank you! :)
Are you able to update the Windows system using Microsoft Update page: http://windowsupdate.microsoft.com/
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My computer will not be updated Service Pack 3 for Windows XP
My computer will not be updated to service pack 3 for windows xp, I tried to install from the Web site, as well as through automatic updates and I'm still not able to servie pack 2 on my computer and from the service pack 1 of my other... help please!
Original title: Windows XP updates
Just in case:
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Windows vista Media Center will not download the latest options for my region. It is under the TV signal, TV download
configuration options. When I finally get through all the steps I get only 1 station with a signal strong enough. I was able to get much more than that in the past.Hello
I suggest you to follow the steps in this link and check if it helps:
Check if that helps.
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AFTER YOU INSTALL SERVICE PACK 1 FOR WINDOWS VISTA, MY COMPUTER WILL NOT START SAYS UNATTENDED, DLL
AFTER YOU INSTALL SERVICE PACK 1 FOR WINDOWS VISTA, MY COMPUTER WILL NOT START SAYS UNATTENDED, DLL
Follow these steps to try to solve your problems of boot.
Restore point:
http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/
Do Safe Mode system restore, if it is impossible to do in Normal Mode.
Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.
Try a restore of the system once, to choose a Restore Point prior to your problem...
Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
http://www.windowsvistauserguide.com/system_restore.htm
Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:
Download the ISO on the link provided and make a record of repair time it starts.
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.
When you have changed that, insert the Bootable disk you did in the drive and reboot.
http://www.bleepingcomputer.com/tutorials/tutorial148.html
Link above shows what the process looks like and a manual, it load the repair options.
NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.
Read all the info on the website on how to create and use:
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
ISO Burner:http://www.snapfiles.com/get/active-isoburner.html
It's a very good Vista startup repair disk.
You can do a system restart tool, system, etc it restore.
It is NOT a disc of resettlement.
And the 32-bit is what normally comes on a computer, unless 64-bit.
See you soon.
Mick Murphy - Microsoft partner
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I have Windows 7, my computer does not start. I did the Startup Repair and he won't fix it. I did the system configuration information. and that did not help. What to do now? The comment of Bios makes me fear that it could damage my computer forever. What should do? Help, please
Hi Alan,
Thanks for posting your query in Microsoft Community.
I understand that the computer does not restart even after running Startup Repair and I will be happy to answer your query. I appreciate the efforts made to try to make it work. Let me ask you;
- How do you run the Startup Repair?
- Do you have Windows 7 repair disc?
- Remember to no particular change in the computer before the show?
- Have you plugged an external equipment, except the keyboard and mouse?
- You are able to start the computer in safe mode?
- What is the brand and model of the computer?
Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
There could be several reasons why he's not leaving including hardware as well. In addition, it could be because the master boot record (MBR) has been damaged. When you try to use the Startup Repair tool to repair the MBR, the Startup Repair tool indicates that no problem was found or it does not work yet.
If you have any connected USB flash drive or other external devices connected to the computer, if you please, remove them and try to run the Startup Repair tool.
If you haven't tried using Windows 7 repair disc, you can try the following:
1. Insert the Windows 7 disc
2. restart your computer
3. When asked if you want to boot from your DVD player, do it.
4. Select your language, click Next.
5. click on repair your computer
6. Select the operating system you want to repair.You can also perform the system restore by selecting the restore point when you think it worked very well. System Restore, choose advanced options using the disc.
Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.
I also recommend to contact the computer manufacturer to get the done diagnostic equipment.
Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.
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Original title: network problem!
How can I get my laptop with Windows 7 Home Edition to connect to my desktop with Windows XP on it. I have a router Linksys WRT54 plugged directly to the desktop via ethernet and my laptop has an excellent signal but I can't access programs or the printer with it. I know the 'host group' on 7 but XP isn't that. Are there alternative than to put 7 on my desktop? Any suggestions?
Thank you!Hello
Thanks for posting your query in Microsoft Community and we give the opportunity to help you.
According the description of the problem face you connection problems in Windows 7 laptop with the Windows XP desktop computer via Linksys WRT54 router.
Residential group option is available on Windows 7 and Windows 8 operating systems. However, you can see the following article for more information on the connection of Windows 7 and Windows XP computers:
Networking of computers running different versions of Windows
Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.
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