Surface RT impossible to connect to the Windows store

Similar Questions

• Surface RT can't connect on the Microsoft Store

  Hey, I just bought my RT Surface a few days ago and had a problem getting my Windows activated but finally accomplished that. Now I have problems connecting to the Microsoft Store, whenever I said 'we cannot connect because you have no network connection." Yet I have searched the web for hours, reset my connection several times and even tried other network connections. Any ideas or pointers?

  Hi George,.

  Generally, this problem occurs if you have made any changes to your user name or password account Microsoft. I suggest you try the steps in the Microsoft Help article and check if it works for you.

  Why can't I connect to the Windows store?

  http://Windows.Microsoft.com/en-us/Windows-8/why-sign-in-Windows-store

  Please reply with the status of the issue, so that we can better help you.

• Laptop HP 15: unable to connect to the Windows store for updates

  Setting up the new HP 15 laptop.  You seem very well online.  Icon says I'm connected to home WiFi.  But when I try to access the "shop", I said that I am not connected to the internet.  What Miss me?  I don't know what else to say.

  Hi there @ElliottO

  Welcome to the Forums of HP Support!

  I understand that you get an error message when you try to connect to the Windows store. You have problems with other Web pages having the same error, or are you able to navigate normally?

  With a bit of checking, it seems that it's an unusual problem, but there are several causes. Here are a few pages of various related forums that can help:

  Store Windows 8.1 does not connect to Internet - eightforums.com

  problem with connection/app store - eightforums.com

  Unable to connect to the Windows store (Windows, 8.1, 8, RT and Pro) -technet.com

  I can't access the store of Windows 8 -answers.microsoft.com

  hope something is useful for you.

• Unable to connect to the Windows Store

  Original Title: can't sign inIn fact my computer is being connected in the internet . Thanks for your answer.
  

  Hello

  Thanks for posting your query in Microsoft Community.

  I would like to know some information to better understand the problem so that I can help you accordingly.

  1. When exactly you get this error, when you go to the Store or by updating the Apps?
  2. What operating system is installed on your computer, Windows 8 or 8.1 of Windows?
  3. Since when you have this problem?

  I suggest to follow the methods below and check if this solves the problem.

  Method 1:

  Download and run the troubleshooter modern UI App by following the link below.

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  If the problem persists, follow method 2

  Method 2:

  I suggest you turn off the proxy connection by following the steps below and check once more.

  1. Click on the box in the upper right corner in internet explore.
  2. Click Tools and then click Internet Options.
  3. Click the Connections tab, and then click LAN settings.
  4. Uncheck use a proxy server for your LAN.

  If the problem persists, follow method 3

  Method 3:

  Why can't I connect to the Windows store?

  http://Windows.Microsoft.com/en-us/Windows-8/why-sign-in-Windows-store

  You can also check out the link below and check if it helps.

  Solving problems with a soft

  http://Windows.Microsoft.com/en-GB/Windows-8/what-troubleshoot-problems-app

  We would be happy to help you more, if the steps above did not solve the problem.

• Download cannot do error "microsoft accout service is not available on the moment.try later" when connecting to the Windows store.

  Original title: cannot download

  I connect to the windows store but I can't download the error msg is "microsoft accout service is not available on the moment.try later" pls help to connect where you'll store thank you.

  Hi Haran,

  Generally, this problem is due to Server related questions or changes due to the new computer. Before you start with the troubleshooting steps, I would like to know some information about the same thing.

  1. have you made changes on the computer before this problem?

  2. you are connected to the Microsoft Account or Local account?

  3. are you able to connect to the Windows site using the same Microsoft Account?

  4. are you this question while trying to download or trying to install applications?

  Initially, I you suggest to try to restart the computer and then try to download or install the application on Windows Store and check.

  I would suggest trying the following methods and check if it works for you.

  Method 1:

  Try the steps in the following Microsoft Help article and check if it helps.

  Why can't I connect to the Windows store?

  http://Windows.Microsoft.com/en-us/Windows-8/why-sign-in-Windows-store

  Method 2:

  Try the steps in the Microsoft Help article and check below if the problem persists.

  Why can't find or install the application on the Windows Store?

  http://Windows.Microsoft.com/en-us/Windows-8/why-find-install-app-Windows-store

  Please reply with the status of the issue, so that we can better help you.

• Cannot load sites http but https are ok - as impossible to connect to the App store

  Hi people, for the first time I have a serious problem with my Mac and 10.8.5 and I hope to find some help here.

  The problem:

  All of a sudden (no idea of what happened, why it happened) I can not open Web sites beginning with http, for example http://www.advrider.com

  The error message is: unable to connect

  However websites like Facebook, this forum etc i.e. all sites beginning with https://... properly.

  This is valid for Firefox and Safari.

  Thunderbird works fine but the I can't connect to the App store.

  The problem is that I don't know yet where to look to find the problem.

  I did some fishing (without a solution)

  -verification of DNS settings (use 8.8.8.8 and 8.8.4.4)

  -Clear cache

  -Re-install point AP

  -switch to another Wifi network (currently in a hotel and there are supposed to be two totally independent networks)

  -turned off the firewall

  n ' use a proxy

  My wife with El Capitan Mac works fine on the same network, but because I don't know what to look for, it makes it almost impossible to compare the settings one by one.

  No idea what to do?

  Post edited by: Kuhjunge - another mac works fine on the same network.

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

• Unable to connect to the Windows store to download the Windows 8.1 update

  I am trying to download the Windows Installer on Windows 8 8.1 update.  The Windows store, I click on "Get the free update".  Then I get a screen saying "your PC is not connected to the internet.  Connect you to the internet and try again."  My PC is certainly connected to the internet and all other functions involving the internet are functioning normally.  I checked to make sure that all Windows 8 updates are installed.  And I ran every convenience store network that I can find.  All to nothing does not.

  Hello

  It looks like the problem just from Store and ' not your internet connection or adapter.
  You should try to reset your Windows store.
  I know that is not your internet problem, but disabling and re-enabling your computer WiFi is worth giving a try. In addition, you can restart your wifi modem, it might be useful.
  To reset your Windows store:
  • Open Start, and then type wsreset.
  • This will reset your store.
  • Now open your store. You will see the shop saying 'Windows Store a reset' or something like that.
  • You have successfully reset your Windows store.

  Go home, try to restart your windows 8.1 update.
  Please mark this question as answer if it helps.
  Kind regards
  ammarisrar28

• Unable to connect to the window store 8

  Hello

  I currently faced with the connection to the store window 8 apps.

  Once I click on the store icon, the message telling me "your PC is not connected to the internet. To use the store to connect to the internet and then try again.

  I check my internet connection for other applications like weather, Facebook, email, Google, or Bing engine research, all are worked well.

  I can surf to another website without any problem.

  I don't know why when you click the Store icon, he says no internet connection.

  Sometimes it will return to normal and can access the store, but just for a few rounds. Then I want to download some do w application, once click the store once again, it shows no more internet connection.

  Really a big problem for me.

  Pls do advice.

  Thank you.

  Rgds.

  PH Chong

  The problem for me was that my LAN settings have been configured to use a proxy server.  Don't know how this has changed; I do not use one.

  To fix:
  (1) open sign
  2) click on Internet Options
  3) click on the Connections tab
  4) click on the LAN settings buttonn towards the bottom of the box
  (5) uncheck the box to use a proxy server for your LAN
  6) click OK twice to close out of Internet Options.

  The store was immediately available.  No need to reboot or anything else.

• Unable to connect to the windows store 8

  I was wondering if there was more recent suggestions for the problem of not being able to connect to the store of Windows 8.

  I tried all the solutions that are validated to date, but not luck.  When I try to connect, I get the green screen with the bag,

  but the circle under it maintains just spinning.  I have reset the store, and it is not always connect.  It worked fine until

  A week ago.   I guess I don't be buy or update something there for awhile.   Is it possible to remove the app and reload

  It?

  Hello

  Please, try the following steps:

  Method 1: Use the Deployment Image Servicing and Management (DISM) Inbox and check if that helps.

  a. open an elevated command prompt. To do this, on the start screen type cmd, right click command prompt, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  b. type the following commands. Press ENTER after each command.

  DISM.exe / Online/Cleanup-image /Scanhealth

  DISM.exe / Online/Cleanup-image /Restorehealth

  c. close prompt command, then check if it solves the problem.

  If the problem persists, proceed to the next method.

  Method 2: If you have another user account, please identify it and check the functionality. If you don't have a different user account, we will create a new user account.

  Refer to the suggestions from this link:

  http://Windows.Microsoft.com/en-in/Windows/create-user-account#create-user-account=Windows-8

  Keep us informed on the status of the issue.

• Unable to connect to the Windows store and cannot change the account back to Microsoft Account

  Original title: question of Windows 8

  Hello world

  I almost broke my laptop trying to solve the problem of connection app win8. I have portable branch one month before, it was all alrigh except one extremely annoying thing. I could not use win 8 apps, I couldn't go to 8.1, could not use weather and etc. After that I tried almost everything I decided to cool off. Wow. Initially working store, however it asked me to upgrade upgrade windows essential stuff and so I did. And now again the same problem - unable to connect to store, can't change user of windows one...  It's just loading forever, absolutely all applications...

  (1) Changed to the local user - can't change it back.

  wsreset 2) used several times

  (3) firewall off and both Windows defender

  Future prospects for the answer.

  Hi there.)

  Problem is solved. BTW, it seems that these questions are simply copied and pasted. What a shame.

  (1) it is quite indifferent to me.

  (2) wireless, which is irrelevant as well

  (3) No, as I wrote in the first post - they are all off

  (4) failed to connect

  (5) I wrote in the first post that, after updates, was not able to do something with win8 apps

  Right, the thing was in one of the updates. I second refresh and created restore point. Updates that had to get 8.1 (which are the firewall or something like that), after all, created second restore point and downloaded the rest 80 + and here again the same story - cannot connect. This is a problem, your updates - lol. So I restored and the second point and kept without updates, finally, this updates past the list and some of them will update automatically, however I was not lost access to the victory store and now I have 8.1

  It's so funny to see how thousands of users still cannot access win store due to the error of the software engineer.

  Best wishes

  If all goes well, it will help those who are looking for a solution.

• vCAC 6.0 adding an identity store "impossible to connect to the directory store.

  I am trying to add my first store identity vCAC 6.0 and when I try to test the connection of the above error is displayed. I think I have my settings correct Active Directory, I used ad Explorer to check that my user DN access was correct. I'm not an expert of the active directory, then maybe I'm missing something simple enough.

  Here are the settings I've specified in the window:

  Name: Hadoop

  Type: Active Directory

  URL: ldap://WIN-0ECVBF10RD1.hadoop-ad.ut1.omniture.com:389

  Domain: hadoop - ad.ut1.omniture.com

  User of the connection DN: CN = VMware vCAC, CN = Users, DN = hadoop-ad, DN = ut1, DN = omniture, DN = com

  Password: [password]

  DN research group: DN = hadoop-ad, DN = ut1, DN = omniture, DN = com

  I checked the port and this should be the default port TCP AD. The host name corresponds to the record DNS solve the local machine. I understand that vCAC is _very_ depends on all the corresponding to the top DNS records. All the ideas around what to do in order to add this store to identity?

  Thank you in advance.

  --

  Chris.

  Hi Chris,

  Your DN should be of form,

  CN = VMware vCAC, CN = Users, DC = DC = ut1, omniture, DC = com.

  Better to use AD Explorer to connect to your ad, and it will give you the domain name correct for the user you are trying to integrate the ad with.

• Unable to connect to the Microsoft of the Windows store account

  I can connect to my Microsoft account using my internet browser. However, I'm unable to do so from the Windows store.

  Whenever I try to download something from the store, he asks me to connect to my Microsoft account. When I type in my login and my password and click the button "Save", he says: -.

  "This password is incorrect. "Make sure you are using the password for your Microsoft account."

  I tried to change my account password and empty the memory cache on my Windows store, but to no avail.

  Hi Anirban,

  For a better understanding of the issue, I would need more information on your side.

  1. you are using a local account or Microsoft Account currently?

  2. did you of recent changes on the computer before this problem?.

  This problem could occur due to these reasons.
  1. due to wrong settings of Microsoft account.

  2 corrupt the Windows Store Cache.

  Try the steps listed here and see if it helps.

  Method 1:
  I suggest to connect to Microsoft Account and then try to open Windows Store. Check if you face any problem.

  Method 2:
  If the problem persists, I suggest you run Microsoft store account and check if it helps.

  Troubleshooter in Microsoft Accounts

  Method 3:
  I suggest you try the procedure described in the article and see if it helps.

  Why can't I connect to the Windows store?

  Note: try the steps that you have not tried before.

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• 'Impossible to connect with the activation server' while trying to activate Windows 7

  Stater of the i run windows 7 on a laptop dell inspiron N5050 32-bit, windows asks me to re-enter my product key each tome I get it it displays after loading: impossible to connect with the activation server, see other ways to activate windows, pls make serious saying my trial period has expired why it cannot connect to the server to check the product key? Help, please

  Original title: activate windows

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• Pavilion 140 550 - t: unable to connect to the windows service

  Not sure if it's the good advice of post, but here goes.

  Just got the HP computer yesterday and installed Norton Security, Malwarebytes, and Windows Live Mail (do not like the version of Mail). Now, when I start it, I get "Unable to connect to the Windows Service" pop up and WLM crashes when I try to open it. What the DEVIL?

  Had the same problem on the one I just replaced. My laptop became the 'Group Policy' error thing, but I think I fixed it.

  Any suggestions? Windows is a joke!

  If it is Norton Security, then it's a firewall as well and firewalls blocking things, it's that they are supposed to do. So demand for three, you said that this is probably the cause.

  But if you do not want to test it, then try the system restore I've mentioned or reload the image origin, then just put in place the email again and see if it works without the other two installed, first to see if it will work with anything else in the picture.

• Whenever I use my iPhone attaches to internet connection, in the window 'Connections available to the general public', my iPhone is presented as "iPhone 1" the next time that I used it, «iPhone 2 "then 3 then 4 etc.»»

  attaches to the iPhone

  Whenever I use my iPhone attaches to internet connection, in the window 'Connections available to the general public', my iPhone is presented as "iPhone 1" the next time that I used it, «iPhone 2 "then 3 then 4 etc.»»  Currently up to 9. How can I stop this from happening? Or is it still important?

  Hello StevenHuurman

  Try this.

  1. turn on WiFi tethering via the iPhone.

  2 connect the system to the iPhone tethered via the wireless connection.

  3. without closing the iPhone tethering, disconnect the straps of the iPhone system.

  4. now reconnect the system to the loin and Note If the wireless connect denominator increases.

  For the above steps, if you have access to other computers, then try the same steps and allow to know the results of these institutions.

  If the denominator goes up so we know it is a problem with the system and if not then whenever you turn off modem, then again on the iPhone are considered as a new network connection and something has changed in the phone.

  Another thing, you have selected the option for the system to connect automatically when this network is in range?

  Unfortunately I do not know what version of the OS you have here are the steps for Windows Vista and Windows 7. During the installation process for Windows Vista and Windows 7, you will see the option "connect automatically when this network is in range. Make sure that you click this box when you configure the connection to the loin.

  Let me know the results. Thank you.