in positive balance, but store credit I am told that it has expired.

I received a gift card of $50 iTunes for Christmas 2015 — just over 4 months - and he has not used before some time in January. There are $12,77 remaining.

A few minutes ago, I tried to buy a song for $2.19, but said it had expired. Read the very small print on the back of the card, there seem to be an expiration date of 2 years from the purchase date or the last last redemptive iTunes account activity. My last purchase was April 1, 2016.

Operating system is Yosemite 10.10.5 and iTunes version 12.3.3.

Do not know how to contact Apple re, as it is not not a problem with the purchase or billing.

Thus an overview, advice or suggestions would be most useful. Although it is only a small amount of $$, it seems wrong to me.

Thank you.

The scale always displays on your account (you have connected and your account in case the balance showing is out of date), and you get an error message when you try to buy the song with this balance on your account (you are not trying to re - enter the code of the card on your account)?

Just had a quick glance at an iTunes card I have (I am in England so mine is a map of the United Kingdom) it says nothing on the expiry and the help pages Apple says that they do not have: If you do not redeem your gift card iTunes Store or code - Apple Support

ITunes Store Gift cards never expire, but make the content codes.

Contact iTunes Support: https://www.apple.com/emea/support/itunes/contact.html

Tags: iTunes

Similar Questions

  • I plan The New School student to use all software of creation of clouds, but I can't open Photoshop in my Mac, today, it is said that it has expired. I tried to redeem or to install again, but it does not work.

    I plan The New School student to use all software of creation of clouds, but I can't open Photoshop in my Mac, today, it is said that it has expired. I tried to redeem or to install again, but it does not work.

    Hello

    Please, try the following steps:

    Kind regards

    Sheena

  • Have renewed my subscription ExportPDF, but still pop up with window 'your course has expir├⌐' when will convert via the printer driver window. Comments / help welcome thanks :-)

    Have renewed my subscription ExportPDF, have the confirmation e-mail, but still up pop with window 'your course has expiré' when will convert via the printer driver window. Comments / help welcome thanks :-)

    Hi azza675,

    ExportPDF converts PDF files to Word and Excel formats (and many others). What you describe, sounds like you are trying to convert a file * to * PDF. Have you ever started a trial of Acrobat, maybe? (So that you can create PDFs with Acrobat, ExportPDF don't allow you to convert files to PDF.)

    What happens when you connect directly to ExportPDF to https://cloud.acrobat.com/exportpdf?

    Best,

    Sara

  • I am able to open my roadrunner @ internet Explorer mail, but this browser continues to display, the session has expired, connect and I get the new message

    I have roadrunner e-mail as a tab on my home page. At the same time I was asked, you want to save the user name and password, I answered Yes. Whenever I wanted to access my e-mail address, your session has expired. Please connect would come back to the top and I would follow the instructions and had access to my email address. Today, I'm unable to access my e-mail address here, but can open it in internet Explorer. I even tried to email from my wife, who is not saved its info and this goes back to my login screen.

    Clear the cache and cookies only from Web sites that are causing problems.

    "Clear the Cache":

    • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Firefox/tools > Options > privacy > Cookies: "show the Cookies".

    You can control and manage permissions for the domain in the tab currently selected through these steps:

    • Click on "Site Identity" (globe/lock) in the address bar
    • Click on 'More information' to open ' tools > Page Info "with the Security tab is selected
    • Go to the permissions tab (Tools > Page Info > permissions) to check the permissions for the domain in the currently selected tab
  • Paid and have been charged to Echosign, but when I connect it says "the trial has expirΘ.

    I only paid AUD $120 for the subscription to THE annual Echosign. But when I connect to my account Echosign it says trial has expired. Has this happenned to anyone else? Any ideas how to fix?

    I tried calling support, but they are really really bad. Talked to 3 different people, which me transferred to 3 other people who finally told me that I need a subscription to creative cloud to use Echosign. Another told me that I need to buy Adobe Acrobat. Laughing out loud

    Thank you for wasting an hour of my time - completely useless.

    I've used Echosign previously before Adobe purchased and the customer support and the service was amazing, I never had billing issues.

    Now it feels like nobody knows anything yet on this product they have acquired and can even help me to buy/use the product.

    Hi kristinet58160657,

    It seems that the commissioning it not yet completed, please send us your question by e-mail to [email protected] for repair.

    Kind regards
    Nicos

  • Cancellation of the assignment and reassign the data store by using different LUNS that datastore has not appeared.

    Hi all

    I have a data store after vdisk1 I have not assigned the vdisk to data store and reread the esxserver, the data store has disappeared.

    Again, I assigned the vdisk using the same number of logical unit as before and reread the esxserver, datastore appeared again return.

    But if I use a different assignment vdisk lun and on a new analysis of data store does not appear.

    Can someone tell me if the LUN must be even to see the store of data back again.

    If so why. ?

    Is there a vmware documentation to substantiate this claim.

    concerning

    Neela

    What do you mean by vdisk1?  The data store are stored as metadata on the LUN, when is formatted VMFS.  If you remove the LUN the VMFS is sitting on, then Yes, the data store will disappear.  If you only remove the vmdk who lives on this data store, then no, the data store must remain as it is, and you should be able to move the vmdk on the data store as needed.

    -KjB

    VMware vExpert

  • I tried to reset my master password and I was told it has been reset, but nothing was told that it has been reset, which is not good at all.

    I followed the instructions in the HELP section, reset the password. Tried to use the email once again, I was told it is the failure of the connection. I tried two passwords I thought that would work; None of them have. So now, I don't know what is the new master password. I don't even know if I can RECEIVE emails. If someone answers it, you can send the answer to two addresses? Mine is [email protected]. The other, in which case I can not mail there, is [email protected]. Any help would be greatly appreciated. Thank you.

    John Varley

    This is the second thread that you have started using 2 different user names. There is no need for this.
    Please continue your discussion in your original thread.
    At least read the answer and do not keep start redundant discussions.
    Here is your original thread.https://support.mozilla.org/en-US/questions/1044480

  • Photoshop Elements 9 installed on 1 PC, but I get a message saying that it has installed it on 2 other PC!

    Elements 9 is only installed on my PC, no other PC in my household has it installed, what's happening?

    You blew an activation at any given time, perhaps inadvertently, or due to technical problems. Contact support to reset the counter of activastion.

    Mylenium

  • My CC has expired (it's on different connection, work) but I can't open my CS6.

    Hello

    My problem is that I try to open my sonce of illustrator or photoshop CS6 it is something wrong with my software CC connection (it's work but I also installed on my PC).
    Usually, I have no problems to start my old, private CS6. But now when try to open my CS6 I noticed with my CC login that it has expired. If I type my CS6 login still does not work, and he tells my buy CC. This is something I am doing wrong?

    Thank you

    Hello

    You can also see account Adobe ID and login troubleshooting for CC connection problems.

    Hope that helps!

    Kind regards

    Sheena

  • I bought adobe acrobat, but every time I try to open it I get a message saying that the trial has expired

    I bought adobe acrobat, but every time I try to open it I get a message saying that the trial has expired.

    Acrobat successfully downloaded.  no problem.  but it does not open.  don't give me the error message that trial has expired and I want to buy it.  I already bought so... I'm stuck.  I tried closing everything down and start again (twice) always the same error.  tried to re - download. no help.  any ideas?

    It gives you an option to connect or upgrade this software under license. If yes click identify you / license of this software to go further and turn it on. If it's a perpetual license activate by entering your serial key and connecting and if it is a subscription then just sign in with your Adobe it will activate a said.

  • How can I change my country if I have a credit balance of store

    I'm trying to change my country to the Canada, but it won't let me because it says 'you have a credit balance of store; You must spend your balance before you can modify stores. " I don't have enough money in my account to buy anything, what should I do?

    Click here and ask the staff of the iTunes Store to zero the balance of your account.

    (138399)

  • I tried to buy the terrarium with my gift card, but it says insufficient remaining store credit

    I can't buy terrariums with my gift card because it says insufficient remaining store credit

    So how is the app, and how much credit you have? You account for taxes?

  • How you earn store credit

    Received a charge on my credit card with a deduction for store credit. I didn't know I had a store credit. How it is accumulated?

    You can get credit on your account by exchanging gift cards, gift people the sum you, or potentially iTunes credit you support (eg. If you have problems with purchased items they could give you credits song or a movie).

    To see your account balance: see your credit balance - Apple Support iTunes

  • How can I buy albums and or full albums and have them charged to my store credit?  I'm always brought to the family account for albums or "complete my album".

    How can I buy a track or "Complete my Album" and charged it to my store credit?  When I try both that I am brought to account family for approval.  I have no problem loading of individual tracks to my store credit and this happens only for Album or "Complete my album purchases.

    By "brought to the family for approval account" you mean...?

    As long as you're not the family Organizer then your balance should be automatically charged for the purchase - card organizer shall only be charged if your balance does not cover the price (plus applicable taxes), in which case the excess charge on their card. If you are being invited to enter the Organizer card security code, it does not necessarily mean that the card will be charged (even if a temporary store holding fresh can be applied, which the issuing company must automatically delete).

  • families sharing purchases come from organizers credit balance before the credit card?

    I have an IMPORTANT credit balance on my account and the family Organizer for our sharing family. Is it possible to have the family sharing purchases come from balance to the credit of the Organizer (my credit balance) front of the credit card?  If not, is it possible to use my credit balance to send a gift card e-mail to members of the family so that my credit balance is not lost?

    Similar question and it started after I created an account for our daughter. My wife and I have two credit balances on our iTunes accounts, but when she made a purchase, the other day, it charge my credit card, instead of using the balance of credit on his account. Very frustrated.

Maybe you are looking for