Switchable graphics problem AMD

My laptop (HP Pavilion g4 1001tx) it motherboard broke and I had to have it fixed... after 1 month, the motherboard has been changed by another mother model (HP Pavilion g6t - 1B 00 CTO)... evrything work very well, but the Committee "switchable graphics" have been changed / / / "switchable graphics method" before the change of motherboard: http://www.youtube.com/watch?v=NVDiN06fiOU ------.

watch? v = NVDiN06fiOU / / / the "switchable graphics method" after change of motherboard: http://www.youtube.com/watch?v=4oB2oDO-IFk 
watch? v = 4oB2oDO-IFk / / / this web page may be useful: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02731962&tmp_task=useCategory&cc=us&dlc=en&lang=en&lc=en&product=5112031 ------/ / /------please help... I reinstalled windows... drivers amd does not work before and after change of motherboard, only the Hp oanes... Please, how to get back the Committee "switchable graphics" as the oane in the first video?

Hi Cristi,


Welcome to the Microsoft community.

From your problem description, I understand that AMD does not work.

As you are referring to the "Switchable Graphics" in Amd catalyst control center and Amd is these software development so I suggest you to get in touch with Amd and check.
 
See the link.
 
 
 
Hope the above information helps.


Let us know if you have other questions about Windows in the future. We will be happy to help you

Tags: Windows

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    ------------------
    System Information
    ------------------
    Time of this report: 3/29/2014, 14:04:47
           Machine name: AKBAR
       Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130301-1803)
               Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
           System Model: HP ENVY m6 Sleekbook
                   BIOS: F.02
              Processor: AMD A10-5745M APU with Radeon(tm) HD Graphics   (4 CPUs), ~2.1GHz
                 Memory: 6144MB RAM
    Available OS Memory: 5338MB RAM
              Page File: 1873MB used, 5964MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.02.9200.16384 64bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
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              Card name: AMD Radeon HD 8610G
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon HD 8610G (0x990F)
               DAC type: Internal DAC(400MHz)
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_1002&DEV_990F&SUBSYS_1995103C&REV_00
         Display Memory: 3150 MB
       Dedicated Memory: 737 MB
          Shared Memory: 2413 MB
           Current Mode: 1366 x 768 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: AUO32EC
            Native Mode: 1366 x 768(p) (60.016Hz)
            Output Type: Internal
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1267 (English)
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            DDI Version: 11
         Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.2
    Graphics Preemption: DMA
     Compute Preemption: DMA
      Driver Attributes: Final Retail
       Driver Date/Size: 3/12/2014 09:10:42, 1329352 bytes
            WHQL Logo'd: No
        WHQL Date Stamp: None
      Device Identifier: {D7B71EE2-DA4F-11CF-7F77-9F39BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x990F
              SubSys ID: 0x1995103C
            Revision ID: 0x0000
     Driver Strong Name: oem25.inf:cb0ae414d605de39:ati2mtag_Trinity_Mobile:13.350.1005.0:pci\ven_1002&dev_990f
         Rank Of Driver: 00E02001
            Video Accel: ModeMPEG2_A ModeMPEG2_C
            DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD
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                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
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                Description: Speakers / HP (IDT High Definition Audio CODEC)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1995&REV_1003
            Manufacturer ID: 1
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                       Type: WDM
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              Date and Size: 3/13/2013 03:54:28, 546304 bytes
                Other Files:
            Driver Provider: IDT
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    Static/Strm HW Mix Bufs: 1, 0
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    Sound Capture Devices
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                Description: Internal Microphone Array (IDT High Definition Audio CODEC)
      Default Sound Capture: Yes
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              Date and Size: 3/13/2013 03:54:28, 546304 bytes
                  Cap Flags: 0x1
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                Description: Stereo Mix (IDT High Definition Audio CODEC)
      Default Sound Capture: No
      Default Voice Capture: No
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             Driver Version: 6.10.6466.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/13/2013 03:54:28, 546304 bytes
                  Cap Flags: 0x1
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    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
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            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
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            FF Driver: n/a
    
          Device Name: HP Wireless Button Driver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x0001, 0x0001
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
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    -----------
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    | Vendor/Product ID: 0x1022, 0x7808
    | Matching Device ID: USB\ROOT_HUB20
    | Service: usbhub
    | Driver: usbhub.sys, 4/27/2013 19:58:12, 496872 bytes
    | Driver: usbd.sys, 4/27/2013 19:58:12, 21736 bytes
    

    Hello:

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  • How to update the switchable graphics drivers and Dungeon 'switching' work?

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    Hello IBINATOR.  I appreciate that you try to upgrade your Radeon (with drivers AMD) graphics while keeping the switchable graphics in a working state.  Is this correct?

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    Hello

    There are a lot of posts on this topic, please try this:

    http://h30434.www3.HP.com/T5/notebook-operating-systems-e-g-Windows-8-and-software/Windows-8-driver-switchable-graphics-problem/TD-p/1884195

    Kind regards.

  • Update: problem HP 4540 graphic s AMD Radeon HD M 7650

    Update (September 23)

    Understood graphic will only switch when the AC is plugged on and laptops running on battery. While the battery is in the ac is plugged in, it won't switch. (AC in + battery or.)

    How does it eat for only on battery + after closing the game-> blue screen come to 100%.

    (I don't know he's trying to return to the HD 7650 and somehow, it does not support.)

    _________________________

    Hi there, hope you guys can understand something... so far, I have tried everything to my knowledge.

    First the Specs:

    HP ProBook 4540 s (C5E12ES), 15.6 ", Core i5 - 3210M 2 x 2.50 GHz, 6 GB, 750 GB, AMD Radeon HD 7650 M 2 GB

    (integrated HD 4000) (pre - install OS > SUSE 11)

    Current OS: Win 7 Professional 64-bit

    Problem:

    Installed in almost all of the drivers that were available here:

    http://h20000.www2.HP.com/bizsupport/TechSupport/ProductList.jsp?lang=en & CC = US & TaskID = 135 & prodTypeId...

    (ofc. for w7 64-bit; and they claim to work)

    But he never passed to the Radeon HD 7650 M no matter what I attributed to the AMD Catalyst (High Performance) + energy Max Power Mode (also checked the option all have been set for maximum power).

    So, basically, the problem is that the discrete Radeon HD 7650 M graphics card is never available. I tried to disable in the BIOS "Switchable Graphics" Mode > causes only that the HD 7650 M is not yet visible in the Manager of hardware + not available + catalyst shows that it is working properly. (+ there is no Option that worked to manually assign the gpu)

    Given that the system must be a switchable dynamic AMD chart , I can not even download other drivers than those offered by HP (won't work of course...).

    > > In games only the HD 4000 is visible (even when the 7650M is completely disabled games and videos run with HD 4000 > > who said so far only one has been used (I wanted to clarify that since some think that the HD 4000 is supported "in the background" by the discrete gpu-> is not!))

    There there no driver to manage the 7650M atm? As far as I read Sony handled somehow this problem for their products with the material mentioned above. Also tried to remove all the drivers and installation only AMD (not a good idea... no drivers of Intel HD nothing worked - well, since only this integrated gpu was his work so far).

    Oh almost forgot... the BIOS preinstalled is somehow a newer version than that offered on the section driver for hp 4540 s:

    BIOS version: 68IRR worm. F.02, 27.07.2012

    SMBIOS: 2.7

    So useful I can provide screenshots. (Side-Note: Notebook was released as this month, I guess).

    Thanks for any help/advice in advance.

    Maybe useful references:

    http://www.manualowl.com/m/Hewlett-Packard/ProBook-4540s/manual/277780?page=39

    (only page 39)

    Probably useless Info:
    Tested the system also with 3d-mark-11 > preset he advances to 'High Performance' (in the catalyst) I was surprised how the test is run (results looked like 10-20-times "less" than the average same gpu (7650M) < also it was the first time I saw a program used the discreet gpu.)

    > "Message:"... the graphics driver was not accepted. I can assure you that.

    What also bothers me is the fact that some hardware probably 4000HD Intel is really buring stable around 122-130 ° C (even if the laptop is not hot at all - maybe that the sensors are nuts...)

    Switching problem SOLVED!

    Because it works battery with the graphics mode I again probably energy options that can interfere - checked all and found one that blocked the graphics of switching:

    > Click on the stack > energy Options (for the regime) > improved energy options > check all entries there are 3 that may conflict with the power:

    > Set the switchable dynamic graphics for battery and ac automatic
    > Set the gpu power plan intel for performance max ac (or both - if you want to)
    > Set the ATI Powerplay - Options for optimal performance / max

    ! Also check that you have set the application/game to HIGH Performance in your
    Catalyst Control Center (+ do not turn off the Power Play Option in Catalyst Control Center)

    (+ do not forget after passage of balanced high-power or energy saving these entries must be defined as well)

    ↑ graphic will pass!

    ! Rest, the computer will always be bluescreen then (maybe this can also be solved by playing with the Options of energy.

    ! Also remember that applications/games will still show that you can select the HD 4000 only, but will switch discrete gpu (7650M HD). More FPS + better graphics that will prove also.

    Screens to make it easier to understand:

  • AMD Radeon HD/Intel switchable graphics

    Hello

    Since I upgraded to window 10 I can't use my AMD Radeon hd graphics card.

    and I have not choice on most catalyst to switch from one card to the other, what I can do, basically my computer run only on intel HD graphics card, without any open gl, no games more...

    Thank you

    I have a hp dv7

    HP Pavilion dv7 - 6B 00 series

    flcph2015

    Sorry to be the bearer of bad news, but the situation is that you should not do the upgrade of Win10.  Their upgrade tool has done a really poor job of detecting switchable graphics before the updrade, and as a result, people like you end up with machines that are no longer fully functional.  Same thing happened to me.

    With switchable graphics, the only work pilots come from OEM making machines, because the material is suitable, so having to be engines.  MS does not supply these drivers any more than the video card manufacturers.

    So, without driver HP Win10 for your PC, you're stuck with only two results:

    (1) keep Win10 and faced with the problem of graphs

    (2) to return your PC to the original operating system.

    I chose the second because I prefer a PC with an OS more old where everything worked, to a PC with a new operating system, where things don't work.

  • Preview of Windows 8 consumers: AMD Switchable Graphics - Unswitchable

    Hi all

    I have a HP Pavilion dv6-6004tx laptop and I recently upgraded to the consumer preview Windows 8 (Build 8250). I wish that some troubleshooting those who have / are affected by this and may have found a way around it.

    Insofar as the specifications of my computer is:

    Intel Core i7-2720QM

    6 GB DDR3 RAM

    64-bit operating system

    AMD Radeon HD 6700M

    Family of Intel graphics

    The problem in my display drivers. Some of you may also have a Switchable Graphics feature that is installed in your computer. But for those who do not, basically, what it is is a feature that allows to switch the display adapter to a GPU to save energy to a GPU performance and vice versa.

    In my case, as you can see above, the GPU performance is the Radeon 6700 M, while the GPU to save energy is the integrated Intel one. My problem with not being able to switch back and forth, as if I was able to come back on Windows 7. As it is a feature of AMD Catalyst Control Center, I searched their site and they actually have a version of supported driver for Windows 8 CP, although still in beta and sometimes glitch.

    http://support.AMD.com/us/KbArticles/pages/Windows8ConsumerPreviewDrivers.aspx

    (As you can see, my model: AMD Radeon HD 6000 M Series is listed)

    I rebooted after installing the control center, and a popup notifcation tells me that:

    "The Catalyst Control Center is not supported by the version of the driver for your compatible graphics card. Please update your graphics driver from AMD, or activate your card AMD using the display manager. »

    I found this curious at first, my model was clearly indicated. But after an inference, I realized that my computer needs to run on the Intel integrated graphics by default. This has been further strengthened when I tried to play a few games and other applications (it would be a bit rough - also experienced before when I forgot to switch on GPU performance).

    The graphics card AMD Radeon used to have a mistake (the unit does not start. Code: 10) in the Manager of devices, but with a new installation of the driver got to AMD, it seems to work very well. However, my computer is still using the default Intel card, and I have no way to switch to the other GPU as catalyst will not start.

    Has anyone found a way around this?

    I'll give you a way to make it work!  He has listed there so many incompatibilities with the FIRST METHOD , you will not get use an Intel (less power consumption card) GPU to work after the changes! You have to wait until HP allows him to work properly or deal with the thirst for energy GPU AMD even in battery mode.

    THE SECOND METHOD listed works without any problems with the compatibility of all the apps BUT it IS demand the pace and order (can be comprehensive for beginners, no worries listed below has got all the information you need to make it work)

    IF the first option:

    NOTE: THIS WILL TRIGER OUTCONTROL EVENTS SO AS A PRECAUTION METHODS I RECOMMEND IN ADDITION AS WE GO STEP BY STEP _ DOWNLOAD CHROME IF RUNNING INTERNET EXPLORE (GRAPHICS CARD WORKS WITH THE GAMES BUT NOT WITH APPLICATIONS METRO THEY WON'T CRASH NOT JUST SE NOT LAUNCH)

    ALL METHODS BELOW TESTED BY MYSELF AND HAVE WORKED YET MUCH INCOMPATIBILIES WILL ALWAYS USE IT AT YOUR OWN RISK!

    I know all the games work properly battlefield 3 is yet to launch

    1 AT first make sure that windows UPDATE IS SWITCH OFF or let you choose to download and install (not automatically or it will update your device (in Device Manager) without your permission and all efforts are gone!

    2 uninstall AMD Catalyst "program and components" in Control Panel, and then uninstall all Intel and AMD devices in Device Manager in the control panel (unistal check pilot to pilot intel HD)

    3.reboot! After the restart, download this http://www2.ati.com/drivers/hotfix/win8/amd_catalyst_win8_consumer_preview _ [rc10] .exe

    and this

    ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53025.exe - 300 MB

    4. install sp53025.exe in windows compatibility mode 7 (it will unpack in C:/SWsetup by default)

    then start the istalation make sure that u choose a "custom", THIS IS CRUCIAL - uncheck the CATALYST (check all the rest intell driver amd driver ect.) do not restart after the instalation

    5. then start the instalation of windows 8 consumer driver overview of AMD.

    Uncheck everything (after that the sp53025 it will be only the AMD (check/uncheck) driver and catalyst box (check/uncheck) available) uncheck the AMD driver and install the driver CATALYST only!

    Reset! Enjoy! There is no CATALYST (only preference of intel and the settings where the CATALYST should be) click the mouse but switchable graphics is now awailable LIKE THIS

    Unfortunately you won't be available to choose between the INTEL and AMD! AMD now works by default

    All the .exe now recognizes 6770 m

    AND METRO APPS WON ' T WORK! AS internet explore will crash as you will open it

    SECOND METHOD, IF THE FIRST FAILS (WHICH IS IMPOSSIBLE IF THE HANDS ARE MORE OR LESS STRAIGHT)

    IS PROVEN!

    THIS METHOD EXCLUDES THE SUBWAY APPS CRASH AND ALL INCOMPATIBILITIES REST WITH ALL PROGRAMS EXECUTABLES AND GAMES!

    Note: Requires knowledge to sign your own drivers, disable the application to start signing and modding some inf files.
    I am not responsible for any damages that may occur. This guide is not exhaustive.

    Requirements:

    • .NET framework 3.5 - can be activated in Windows 8, in "Turn Windows features on or off".
    • Windows Driver Kit (WDK) - Can be downloaded from here
    • Configure Windows Update to only "download updates but let me choose weather to install' and hide updates from Intel and AMD. This is to prevent our updated driver by Windows.


    1. download the latest switchable graphics drivers from this site: leshcat IT blog tips & tricks: catalyst 12.3 Pre-WHQL UNIFIL for Switchable Graphics

    2. run the Setup program that will extract the content of the file, by default it will ask you to turn off "Signature enforcement of Windows", you will know that it does not work after restarting as a "Test Mode" watermark is added to the desktop, "Windows 8 preview of consumption."

    3. at this moment, do not run Setup AMD yet. We need to modify some files. By default, the driver will be extracted for "C:\Drivers\Catalyst 12.3 Pre - WHQL UNIFIL".

    4. go to this directory and open the file after "Packages\Drivers\Display\W76A_INF\C7133662.inf".

    Make the following changes:
    In the [Version] section, add:

    Code:

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