SX20 INSTALLATION

Similar Questions

• SX20 installation with no CUCM

  We expect use SX20 conference 2 of different city offices using a link with sufficient bandwidth and no firewall between, by the time there is no available CUCM, no VCS, no TMS, etc, and I have 2 questions about H323 and SIP configurations:

  -What is the best way to configure the SX20 devices?  Configure the profile H323 Gatekeeper or Direct mode?  What are the recommendations on any mode?

  -How do I dial to each other?  By IP address?

  TC6.0.0 running

  Any help will be be appreciated.

  Kind regards

  Juan Carlos Arias

  So I won't have to configure any other option on H323 menu (Authentication, Gatekeeper and H323 Alias)??  Just like that??
  

  Yes, for a basic call you do not have to configure anything else on H323 configuration options.

  So, the system information status about H323 and SIP will be always Inactive, right??
  

  Yes, gatekeeper and SIP server status will be displayed as inactive, it means that you are not using any server to make calls. But the protocols are still capable, so you can use H323 do call by dialing the IP address normally.

  Concerning

  Paulo Souza

• presentation of SX20 on hdmi2?

  Hello

  I have two cisco sx20 and in my business, laptops came with displayport or HDMI for the presentation... the cisco sx20 is possible to configure the HDMI2 for presentations?

  on the Web configuration page, I see only DVI port for presentation...

  capture.jpg

  

  The only entrance to presentation on the SX20 is the DVI connector, two HDMI connectors are outputs only, see the SX20 Installation Guide for reference.

• SX20 without dual display capable to share the presentation?

  Hello

  I would just clear my doubt

  SX20 is without option of dual display capable to share the presentation.

  If I understand correctly the SX20 installation sheet

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/quick-set-SX20/installation_guide/sx20_quick_set_installation_sheet_for_web.PDF

  Connect your main display on the HDMI color blue.

  With the dual display option, connect the second screen to the other HDMI output.

  It means that I can still share presentation even without dual display option

  Best regards

  Titebiket

  Hello

  Yes, you need not dual display of the presentation.

  Marius

• I use Windows 10 and use the Canon SX20 IS. How to use the function of Photo stich?

  I use Windows 10 and use the Canon SX20 IS. How to use the function of Photo stich?

  Is it possible to get the procedure to use feature stich photo?

  Will be Zoombrowser EX for windows 10 wotk?

  If any expert can guide me... that will be great.

  Hi Sat17,

  Thank you for your inquiry.

  For Windows 8 and beyond, ZoomBrowser EX has been replaced by EX. ImageBrowser

  Your software you will need to updated for Windows 10.

  You can access the software for your camera by clicking here.  Once on our site, scroll down to "Drivers and downloads", then use the drop down menu to choose "8.1 Windows" or "Windows 8.1 (x 64)".»  Your camera software has not been updated for Windows 10, but for Windows 8.1 software will run on your computer.

  To update your software, click the [Select] button to the right, then click on "How to download and install" for installation instructions.

• QuickSet SX20 supported dual camera

  Dear all

  I need to ensure or confirm that QuickSet SX20 meets double camera in any way.as I heard that it can work as a wreath and with the combination of 1080p12x and 1080p4x the camera option.

  Please confirm

  Hello araminthe.

  Although I would not want that rule out the possibility that it might be possible to do and "missusing" DVI port as the

  secondary entry camera...

  You may have heard it the perspectice else, camera 4 x can be used for chaining.

  but only one can be used and it must be the end of the string.

  That said does not say you can use two cams on the SX20.

  I expect that this is not supported, but is not an official statement.

  Makes me think so if I look at the Administrator's guide in the description of api single camera 1 is mentioned.

  For a correct installation of two camera I recommend you use a C40 and upward!

  Please remember useful frequency responses and identify useful or correct answers.

• Telepresence 8 button pairing with the SX20

  Hello one trying to match an 8 touch screen with the SX20 telepresence, in certain moment its request for a user name and password to connect with the SX20, what is this user and the password?

  Concerning

  Leonardo Santana

  According to the Touch 8 Installation Guide (page 4), it is the login admin for your codec.

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/touch/installation_guide/touch_for_c-series_installation_sheet_for_web.PDF

  Did you change the account or the password admin since installing the SX20?  A way to test is to try to log into the SX20 with username admin and leave the password empty.  If you are able to connect with a password blank or empty, that no password has been defined yet, I advise you to define for this purpose.  If you try to connect and get connection failed with empty or empty, password a password has been set on the admin account.  You may need to consult someone if you don't know.

• SX20 COP file

  Hello

  I have a new cisco telepresence sx20 and I want to install it on the CUCM (8.6.2.21900 - 5), I myself packge of the device from the cisco web site (s52010tc7_0_1.pkg) and when I install it using the browser operating system administration > software upgrades > installation/update > and it gives me error (name does not match any sales pitch of filter)

  Any help to install this on the CUCM packge

  Yes, you need to develop all the outputs, then do the same with "7".

  

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• SX20 packge

  Hello

  I have a new cisco telepresence sx20 and I want to install it on the CUCM (8.6.2.21900 - 5), I myself packge of the device from the cisco web site (s52010tc7_0_1.pkg) and when I install it using the browser operating system administration > software upgrades > installation/update > and it gives me error (name does not match any sales pitch of filter)

  Any help to install this on the CUCM packge

  Because this file is not intended to be installed on CUCM.

  Use the web interface of the SX20 upgrade, or WinSCP

  https://supportforums.Cisco.com/docs/doc-24297

  HTH

  Java

  If it helps, please note

  www.Cisco.com/go/pdihelpdesk

• SX20 and sharing of presentations

  Hi all

  I have a few questions about how the SX20 sharing presentations - the installation program will be as follows:-2 offices of each with the following:

  Installed SX20 and a single screen

  input video via HDMI and entry of presentation (laptop) through the VDI-I have

  WAN is tbd based on the required BW

  With a video call in progress, when a presentation is launched for a while, this effect may have a split two showing - what is the end of the screen with the video and the presentation receive?

  Can the end manipulate their display (they receive 2 video stream), or is it a single video stream based on what sends the originating end?

  What is the requirement of BW coming out at the end of starting (it is the sum of the video and the presentation of the flow)?

  Thank you!

  End receives two separate video streams, and you should be able to switch between different layouts on far - end to change the on-screen display.

  Bandwidth call will be always lower than the default bandwidth allocated by placing the call. When the presentation is shared, unit automatically adjusts the bandwidth and the proportion in which the bandwidth gets divided between the presentation and the main power is defined by the configuration. By default, it is 5:5 (1:1).

  Hope that answers your query.

  BR,

  PS

• Replacement of 6000 MXP Integrator with unique display. C40 SX20 vs?

  I have to make a quick decision and my CISCO sales representative is MIA :(

  We have a bunch of 6000 s MXP (package ingegrator), I would like to replace. They are simple installations with a single monitor on a roll integer grid.

  with output to the screen and a camera is there any point to spend the extra money for a C40 vs getting a SX20? From a point of view video capability they look pretty well. C40 more things gets me in the back, but it is a pretty simple setup.

  Just looking for what people here could do?

  Thank you!

  Although C40 and SX20 are two different solutions for videoconferencing from Cisco, an integrator (c40) and other is fast setting solution (SX20).

  The SX20 Quick Set is designed to provide multi-party and Conference video to high definition with the flexibility to adapt to various configurations - all at a value price and size of the room.

  C40 is for Integrator supports for integration with 3 party like crestron devices, mixers.

  two take in charge the premium 1080 p solution.

  both are excellent solutions and are mind blowing in the feature and the feature as compare to the MXP series.

  You can't go wrong with either.

• Installation of BE6KS

  Hi team,

  I plan to proposed for BE6KS for my client.

  They are coming with the new office and the employee of the company are no more than 7 to 8 users happen to 50 users, so I proposed it for BE6KS.

  Instead of client, they have no connectivity infrastructure such as switch or router, they are just ordered for 4 Mbps line and 1 ISDN PRI line rental.

  BOQ proposed points are below:

  (1) cisco BE6KS with license of the UCL.

  (2) 8841: 7 amendments cisco IP phones.

  (3) conference Audio cisco 8831: 1 phone number.

  (4) cisco POE switch model is WS-C2960X-24PS-L: 1 No.

  (5) model of Access Point WiFi cisco is AIR-SAP702I-N-K9: 1 No.

  (6) cisco SX20 4 X: 1 No.

  I have two doubts

  (1) my concern is that I gave the right solution or not?

  (2) installation as the BE6KS can be used as a data and voice them both in the same position?

  As the connectivity of the lease and PRI line is going to be destined for BE6KS/router I have doubt that this solution will make or not any who can give a good solution for this please think for the same.

  If proposed things agree that the way in which the installation should I start first, I must create a network that the voice or do I go directly to the installation of BE6KS.

  Please suggest for the same, or if possible can you please send a diagram of the architecture.

  Concerning

  Ludivine

  As my friend Jaime suggested, if you are a Cisco partner, then you can take advantage of pre-sales of Cisco to verify the nomenclature. Go here http://www.cisco.com/web/partners/support/index.html and open the case using the hotline of the partner.

  To answer your questions:

  (1) BE6K - S seems to be a prefect fit in your case. It will scale up to 150 users in 2921 router. His office called in a solution.

  (2) Yes, the router must be able to make data and voice.

  For the installation, you'll need to install and configure the router first.

  Then, you will need to configure Remoting MMIC to manage the blade of the UCS.

  ESXi should be pre-installed with CUCM and connection of the unit (see below the guide on how to configure these pre-installed applications)

  Ref to start here: http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/e/2-0/gs/guid...

  Here to install and configure the applications of BE6K:

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/CUCM/BE6000/INSTALLAT...

  Instructions for configuring the pre-installed applications:

  http://www.Cisco.com/c/dam/en/us/TD/docs/voice_ip_comm/CUCM/BE6000/refer...

  Other documents: http://www.cisco.com/c/en/us/support/unified-communications/business-edi...

  Also scroll this similar thread: https://supportforums.cisco.com/discussion/12609221/bek6k-s-preconfigure...

  I hope that the information above should be enough to get you going :)

  Let us know if you have any other questions.

  -Terry

  Please note all useful posts

• Crashing apps and the slow performance since the installation of macOS Sierra

  Hello

  Im a user of long date Mac but displays the first time that I was pretty happy with everything that on my macbook pro for the past years... until I installed Sierra a day ago.

  Since installing everything works super slow and a lot of my apps hang and crash. Things are not rosy, here is my EtreCheck report - running current version 10.12 on my MacBook Pro (mid 2010) if anyone can help would be much appreciated. Thank you

  EtreCheck version: 3.0.6 (315)

  Report generated 2016-10-07 16:52:11

  Download EtreCheck from https://etrecheck.com

  Time 06:53

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Apps are broken

  Hardware Information: ⓘ

  MacBook Pro Intel Core i5, Intel Core i7 (mid-2010)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro6, 2

  1 2.53 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 371

  Video information: ⓘ

  Intel HD Graphics

  NVIDIA GeForce GT 330M - VRAM: 256 MB

  Color LCD 1440 x 900

  Software: ⓘ

  macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour

  Disc information: ⓘ

  Hitachi HTS545050B9SA02 disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 86,37 (Go 31,68 free)

  Macintosh HD (disk 1) / [Startup]: 412,50 (GB 158,46 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 412.88 GB Online

  MATSHITADVD-R UJ-898)

  USB information: ⓘ

  Logitech USB receiver

  Card reader Apple

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Computer, Inc. Apple IR receiver.

  Built-in ISight from Apple Inc..

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / System/Library/Extensions

  com [no charge]. Huawei.driver.HuaweiDataCardDriver (4.0.6 - 2016-10-04) [Support]

  com [loading]. Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0 - 2016-10-04) [Support]

  com [no charge]. Driver Logitech.Unifying.HID (1.2.0 - SDK 10.0 - 2016-10-04) [Support]

  [no charge] com.leapfrog.driver.LfConnectDriver (1.0.6 - SDK 10.0 - 2016-10-04) [Support]

  NET [no charge]. Thomson.iokit.USBLAN_usbpart (1.6.0 - 2016-10-04) [Support]

  Startup items: ⓘ

  HWNetMgr: Path: / Library/StartupItems/HWNetMgr

  Startup items is no longer function in OS X Yosemite or later

  Launch system officers: ⓘ

  [no charge] 7 tasks Apple

  tasks of Apple 178 [loading]

  tasks of Apple 86 [performance]

  Launch system demons: ⓘ

  [no charge] 42 tasks of Apple

  tasks of Apple 167 [loading]

  tasks of Apple 95 [performance]

  Launch officers: ⓘ

  [performance] com Logitech.Control Center.Daemon.plist (2011-11-05) [Support]

  [loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-18) [Support]

  [cannot] com.adobe.CS5ServiceManager.plist (2010-07-14) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-13) [Support]

  [cannot] com.teamviewer.teamviewer.plist (08 / 08/2015) [Support]

  [cannot] com.teamviewer.teamviewer_desktop.plist (08 / 08/2015) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2010-07-14) [Support]

  com.Adobe.agsservice.plist [running] (2016-08-19) [Support]

  [loading] com.adobe.fpsaud.plist (2016-08-30) [Support]

  [loading] com.apple.installer.osmessagetracing.plist (2016-09-14)

  [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

  [loading] com.teamviewer.Helper.plist (2015-03-03) [Support]

  [cannot] com.teamviewer.teamviewer_service.plist (08 / 08/2015) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-07-16) [Support]

  [loading] com.adobe.ARM. [...]. plist (2011-09-13) [Support]

  [loading] com.adobe.ARM. [...]. plist (2010-07-14) [Support]

  com.nero.HSMMonitor.plist [running] (2016-10-07) [Support]

  Plug-ins Internet: ⓘ

  DirectorShockwave: 12.0.6r147 - SDK 10.6 (2013-11-25) [Support]

  OVSHelper: 1.0 (2010-12-10) [Support]

  OfficeLiveBrowserPlugin: 12.3.6 (2013-03-22) [Support]

  NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-18) [Support]

  FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-29) [Support]

  AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-03) [Support]

  DivXBrowserPlugin: 2.1 (2010-12-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-09-14)

  Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-29) is unable to contact Adobe

  iPhotoPhotocast: 7.0 (2010-07-14)

  Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-17) [Support]

  AdobePDFViewer: 11.0.10 - SDK 10.6 (2015-03-29) [Support]

  JavaAppletPlugin: 15.0.1 - 10.12 (2013-10-25) check the version of the SDK

  User Plug-ins internet: ⓘ

  Picasa: 1.0 (2011-03-29) [Support]

  Safari extensions: ⓘ

  DivX HiQ - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)

  DivX Plus Web Player HTML5 < video > - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)

  3rd party preference panes: ⓘ

  DivX (2010-12-10) [Support]

  Flash Player (2016-08-30) [Support]

  Logitech Control Center (2011-11-05) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  5% kernel_task

  5% WindowServer

  1% com.apple.AmbientDisplayAgent

  1% xpcproxy

  0% fontd

  Top of page process of memory: ⓘ

  Kernel_task 432 MB

  Mdworker (15) 430 MB

  Airmail beta 283 MB

  152 MB Finder

  Sandboxd 147 MB

  Virtual memory information: ⓘ

  476 MB free RAM

  3.53 GB used RAM (1.41 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  7 October 2016, 16:39:48 Self test - passed

  7 October 2016, 16:20:48 ~/Library/Logs/DiagnosticReports/Airmail Beta_2016-10-07-162048_ [redacted] .crash

  / Applications/Airmail Beta.app/Contents/MacOS/Airmail Beta

  October 6, 2016, 08:17:31 PM/Library/Logs/DiagnosticReports/App Store_2016-10-06-201731_ [redacted] .hang

  / Applications/App Store Store.app/Contents/MacOS/App

  October 6, 2016, 07:52:21 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-195221_ [redacted] .hang

  October 6, 2016, 14:37:32 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143732_[redacted].hang

  /Applications/preview.app/Contents/MacOS/preview

  October 6, 2016, 02:37:26 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-143726_ [redacted] .hang

  October 6, 2016, 14:37:22 /Library/Logs/DiagnosticReports/firefox_2016-10-06-143722_[redacted].hang

  /Applications/Firefox.app/Contents/MacOS/Firefox

  October 6, 2016, 14:37:18 /Library/Logs/DiagnosticReports/Pages_2016-10-06-143718_[redacted].hang

  /Applications/pages.app/Contents/MacOS/pages

  October 6, 2016, 14:37:12 /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-06-143712_[redacted].hang

  / / Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat

  October 6, 2016, 14:36:50 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143650_[redacted].hang

  UNKNOWN PATH

  Try this first: what happens if you start in safe mode (hold down the SHIFT key during startup), the problems go away?

  Try this second in normal startup mode: what happens if you create a new user account and log in as that user, the problems go away?

  I'm not sure I'd worry about the plane crashes - it is listed as beta software

• Installation of the Sierra

  It is essential to backup prior to installation of the operating system Sierra?

  Yes. It is always essential to backup before starting any kind of a major project as an upgrade of the operating system.

  Old saying IT: it is always best to have a backup, no need then to need a backup and not have it.

• After the installation of Sierra, calendar does not work

  After installation of Sierra, when you open the calendar on my Mac, missing entries and the screen is frozen with the comment 'Moving calendars to the server account.' I signed that I the cloud to see if it would help, but I still have this problem.

  Hello and welcome to Apple support communities, Stanley Star.

  If I understand your message to the right, at the opening of the calendars for the first time after upgrading to Mac OS Sierra, you are missing calendar events and the app is frozen with a message saying "moving to Server account schedules. Calendars, this is one of my apps used on my Mac, so I certainly understand the importance of having the opening and operating as usual. I'm happy to help you to turn it on again!

  Icloud and a signature was an excellent step to try. Here are the steps I recommend to do next:
  

  1. Check that the date and time are correct in your Mac by following the steps in macOS Sierra: set the date and time on your Mac.
  2. Close the present calendars on your Mac. If you are also reminders, close that as well as reminders and schedules work together. If the calendars close normally, will not force close it by clicking the  in the upper left corner of your screen, select force to close, select the calendars in the list of open applications, and then click the button close Force.
  3. Go to System Preferences > iCloud and uncheck the boxes next to the calendars and reminders.
  4. Restart your Mac.
  5. A times restarted, open again your calendar application, select "Calendar" in the Apple menu bar in the left corner of your screen, select "Add an account", choose iCloud and sign in with your Apple and the password.
  6. Give your calendar some time to sync and charge all your data. Once it is loaded successfully, and you can see all your events, open the reminders and do the same steps for signing in iCloud there are also well.

  Thank you for using communities of Apple Support.

  Take care.