SX20 needs PR for the HD option?

Hi all

We have SX20 with PR, SD, MS options as our demo machine.

We thought that the SX20 could transmit / receive video in HD resolution ([email protected]/ * / or @60) without any options.

and with the option of PR that he could handle FullHD (1920 x [email protected]/ * / or 60).

But after we remove option PR of SX20, it transmits / receives video only on [email protected]/ * / as.

Is the resolution SX20 without option PR max is [email protected]/ * /?

Best regards

Kotaro Hashimoto

Hi Kotaro,

Please validate keys options installed in the system using the "xstatus SystemUnit software OptionKeys", you have highdefination installed key?.

If it is not installed then what resolution you get is correct.

Kind regards

Dharmmesh

Tags: Cisco Support

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